Horribly inadequate shower head, broken/missing window shutter hardware negating the enjoyment of the wonderfully outrageous view, small, outdated tv (inoperable remote), poor wifi signal, insufficient noise damping from other rooms, wake-up call system failed to work, limited/boring breakfast selection (good yogurt and wonderful bread longing for a bit of real cheese and real fruit). Located one block from the American Consulate in a beautiful building shared by the Australian and Luxembourg Consulates with a fabulous view of the Arno River and the Ponte Vecchio, this (almost/could so easily be great) hotel cries out for/deserves much better treatment.
Location, fabulous view, beautiful, secure building, lovely high ceilings in rooms, huge, double pane windows, calm, sedate neighborhood, superb morning coffee, the knowledgeable, patient, and kind Sig. Antonio. Such great potential to be a truly memorable small, intimate hotel.