Casa Fenice  

Casa Fenice's manager, Elisabetta, was a wonderful host and is one of the main reasons I would stay at Casa Fenice again. The decor is very unique and beautiful. The location is very close to major attractions, but located in a quiet area, so getting a good night's sleep is not a problem. I really enjoyed my stay here and would highly recommend it.

There was an issue with the Wifi because a number of people were trying to log on at the same time. Since I'm not addicted to the internet or social networking, it didn't really bother me.

Owner was so sweet and helpful!

Central location

Very loud.

Casa della Fenice is located in a small alley 2 minutes walk from the Grand Theatre, 5-10 min walk from Piazza San Marco and 10 min walk from Ponte di Rialto. It is a small family business and we were welcomed by a very friendly Elisabetta. The room we stayed in was small but clean and functional, and breakfast was included in the low price. Elisabetta gave tips and advice how to get around, where to go, what to see and what to avoid. We are a couple 35-40 years old without children and found Casa della Fenice to be a very attractive budget hotel. It would probably not be suitable for the elderly or disabled persons (as we could not see a lift), or those requiring a view of any of the canals from their room, but if you want a friendly, personal, clean and cheap place to stay, you cannot go wrong with Casa della Fenice.

The location is very good - in the very heart of Venice. You can easily access most districts of the city by foot. Only 5-10 minutes to San Marco square, the same to Rialto bridge and market. The staff is very friendly and helpful. All our requests were answered quckly. In general the hotel is very small and cosy, and will be the most suitable for couples coming to the city for the romantic getaway.

Staff was really friendly. The rooms was perfectly clean, and they provided towels, soap, wifi, refrigerator. The room was small but charming and the hotel was located right in the center...very convenient and with nice cafe just around the corner. Also when we checked out they allowed me to store my luggage there until it was time for us to leave venice, this was specially appreciated because we didnt have to run around with our luggage for 6 hours :)

I tried taking a nap during the day, but the room was freezing cold, no way to turn on the heating , but when I came back in the evening heating was on, I guess they just turn it on at certain times. Would've been nice to have access at least to a kettle to prepare tea or coffee, specially because sometimes it is not possible to turn on the heating

1.The location halfway between Rialto and Marco Square. 2.The friendly and helpful staff 3.The decor of the room 4.The bathroom 5.Being able to come and go as and when you please, with your own key for the length of your stay. 6.The quality of coffee at breakfast These things more than made up the few faults

The instructions for arrival did not come when we booked, but while traveling, which is difficult and expensive using global roaming on a smart phone---this was our mistake, but the hotel could have initiated contact earlier. Lack of WiFi, TV that didn't work (but really we didn't care as who wants to watch TV in Venice?) The rest of breakfast was really pretty pathetic---something that could be fixed with just daily purchase of fresh bread rolls---for three people it was a tight squeeze having breakfast in your room.

The effort by the staff in serving warm pastries and hot beverages to our room in the mornings and cleaning up the room every day. Its proximity to the St Angelo vaporetta stop and St Marco, and nearby restaurants are added pluses.

The walls are a little thin as we can hear the opening and closing of doors in the night.

Casa Fenice is a wonderful find, Oueit, tasteful, elegant and super stylish. I recommend this place higly to any couple who would like to be treated kindly. Way to go Elizabeta and wonderful job.

If you have a lot of luggage , its a bit difficult but over all it is a amazing place.

Ideal place to stay for convenience,comfort and quietness. 5 mins walk to San Marco square. Very secure, room soundproof against any noise from outside. Elisabetta and her partner were charming, helpful hosts. Lots of great places to eat and shop within 2 mins walk and just 5 mins from vaporetto stop and Rialto with its markets and huge variety of shops. An authentic Venetian experience1

Wi-fi connection not reliable

Very clean, comfortable room. Friendly staff. Small hotel - a house with 6 rooms all decorated in ventian style. Very well located. There is no breakfast room but breakfast was brought to the room eah morning. The hotel provided excellent directions and were able too acommodate very late arrival with no problem. All hotels in Venice are expensive but I would say this was good value - I would definatley stay there again and would recommend to others for a short break to the city.

Is really good hotel for this money, good place, good stuff.