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Newest reviews for Castello dell'Oscano

  • Victoria
      United States of America
    August 15, 2014

    Location and beautiful view of the property on the outside. Most stuff is very helpful and try hard to make your experience there better.

    The property is very run down. Needs a lot of maintenance inside and outside. Our room had leaks all over the ceiling. Bathroom's shower is extremely tiny.

    5.8

  • Anonymous
      Denmark
    July 24, 2014

    The place and surroundings were very nice. Good restaurant and nice rooms.

    According to the description the hotel has a pool, which is very nice during summer time. The pool was however not useable, as it was located far away from the hotel, full of rain water and not maintained at all. The picture in the 'Booking.com app' show a pool and a country house. This is not the actual hotel, but another resort located some hundred yards away and consequently misleading. Otherwise very nice.

    7.9

  • Anonymous
      United Kingdom
    July 21, 2014

    Staff very helpful Castle full of charm Shabby sheek

    Gardens run down

    7.5

  • Isobel
      United Kingdom
    July 20, 2014

    Castello dell Oscano offers more than one might expect. Its imposing towers are a delight to see, even on this return trip. The room was comfortable and apart from a slight hitch with a cleaning issue, which we resolved ourselves, our stay was problem free and luxurious.

    We found the supper meals unnecessarily complex in description and somewhat lacking in their delivery. The house wine that we enjoyed on our first night was inexplicably unavailable on our second night. However, the service was charming throughout and the use of the pool was a bonus.

    9.2

  • Richard
      United Kingdom
    July 11, 2014

    It is a grand setting and we have stayed before. Comfortable bed and very nice room.

    We felt the standard of service was not as good as it used to be. The place looked a bit tired and needed a spruce up. The breakfast for the price of the stay was poor.

    6.7

  • Charles
      Australia
    July 6, 2014

    The entrance stairway and rooms are quite grand

    We were really looking forward to our visit, but the whole presentation is very tired and run down. The pool is actually located at the entrance which is 300 metres from the castle. The gardens are poorly maintained, the restaurant is marketed as Michelin but was overpriced and uninspiring. Breakfast was poor. Some staff were trying their best but there was an overriding lack of motivation and customer service. It's such a shame, this has so much potential, but needs significant investment and customer focus by owners

    5.8

  • Patricia
      United Kingdom
    June 9, 2014

    Free wifi, excellent food, beautiful scenery.

    Pool is NOT in castle grounds as picture suggests. You have to drive down or walk down. No refreshment facilities at pool. Pool was not available for 5 days. Severe staff shortages, no bar. As a result we left two days ahead of our schedule. Not impressed and neither were the Belgians that we're staying. Room was disappointing with no view and there were other rooms available. Castle grounds were unkempt/overgrown giving the feeling of neglect. Such a shame as it could have been lovely. We asked to see manager but he was I available. If you are looking for the fairytail castle be warned, not all dreams come true!

    5

  • Anonymous
      Israel
    May 4, 2014

    When we first arrived there were very few guests and we got extraordinary service. However, as the week progressed and more people arrived, the staff became harried and cold. We truly lived there like royalty.

    The rooms were not as clean as they could be. Also, some nights were very noisy and the hotel seems to have lots of trouble enforcing the 'no smoking' rule. The heat went off a few times, but the staff was extremely apologetic about this and provided extra blankets. It was spring, so it was only slightly cold during the night,

    6.7

  • Caio
      Brazil
    April 23, 2014

    The experience was amazing. I will return with the family because the place is really nice

    9.2

  • Tatiana
      Russia
    March 8, 2014

    This place is amazing! The castle is beautiful and charming, food is very good.

    10

  • Anonymous
      United States of America
    December 7, 2013

    It was nice the staff allowed us to stay up late in the common area playing cards with our group of travelers. There is something pretty neat about drinking whisky and playing cards at night in a castle.

    The location was rough. Our group didn't mind so much because we live in Italy and get the opportunity to travel a lot. However, if I was coming from the states for a Tuscan get away, I would not stay here. I will not stay here in the future.

    6.7

  • Andrew
      United States of America
    November 13, 2013

    It was a castle! The staff was extremely nice and helpful. The breakfast was the best we've had so far in Italy.

    9.2

  • Robert
      United States of America
    September 29, 2013

    This place is a hidden gem. it doesn't rate high on some sites, but I can't figure out why. Enjoying wine and cheese overlooking the Umbrian countryside, unbelievable. Rooms were spacious, food was excellent. Staff was friendly and very helpful. Don't pass this one up.

    That I didn't find it before this trip.

    10

  • Anonymous
      Belgium
    September 17, 2013

    the room was very nice and large

    the swimming pool is only reachable by car and the location of the swimming pool is not enough attractive to send the guests of the castle too. The garden around the swimming pool is not well maintaned; But more important : maybe the cook was new, but the food was very bad. Smoked salmon with a lik of mustard, cold liverstew etc. The only other retaurant in the surroundings is a snack-pizza. Dissapointing

    6.7

  • Magnus
      Norway
    July 21, 2013

    It's a castle! Friendly staff Good food Great value for money

    Quite far to the pool Feels a that it needs a little upgrade

    7.9

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