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Campo SS. Filippo e Giacomo - Castello 4365, Castello, 30122 Venice, Italy – Show map
Excellent location – rated 9.1/10! (score from 448 reviews)
Rated by guests after their stay at Hotel Castello.
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448 verified reviews
They speak your language
Hotel Castello's staff speaks: Italian
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Food & Drink
WiFi is available in public areas and is free of charge.
No parking available.
24-Hour Front Desk, Baggage Storage, Laundry, Ironing Service
Safe, Non-smoking Rooms, Family Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
All children under 2 years are charged EUR 20 per person per night in a crib.
All older children or adults are charged EUR 30 per person per night for extra beds.
The maximum number of extra beds in a room is 2.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 448 reviews
Value for money
Show reviews from:
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The location was excellent the room was v clean and quaint, as was the hotel
The best location. Cant be better than this location. 2min walk to San Marco and water bus stations.
Wifi only in common areas No lift made it very difficult Breakfast poor
The hotel was everything that we wanted. Even the toiletries in the bathroom smelled delicious. The style of the hotel was Venice essence. The location was central and hidden. A beautiful terrace on top.
Wifi only in public areas, not in room.
Fantastic location. Comfortable hotel. Very helpful staff.
Im a single mum with 10 yo boy The lady of the house was lovely Although didnt get time to register my details. Hooe she found my payment under pillow. Coz she wasnt there wen i had to pay
Only that the lady wasnt there early morning & late nights
The room was beautiful
No elevator (3rd floor with 4 suitcases!); wifi only in reception during the day; hair all through the bathroom
Immersion in Venice experience, the crowds, the noises, the food, the bells and the water!
Room was small and not decorated to our taste. Seemed like the staff tolerated guests. Opinion of hotel colored by opinion of Venice. (This was our second trip, doubt whether we need to see it again.)
The windows blocked out ALL street noise so meant a good night's sleep.
The shower - a shower hose over a very small bath you have to kneel in. WiFi only available in reception and not in the rooms.
Location is good
Wifi is too slow. Breakfast is so so
Beautiful Rooftop terrace Nice staff (young female and young male) Clean Good location Continental breakfast included
Some staff members were not very helpful or friendly and made the visit less enjoyable Shower did not work and we let the front desk clerk know- he did nothing Bed was not comfortable Fluctuating temperature in the room -- extremely cold at night
The hotel enjoys a good location. It is close to the Piazza San Marco and the connections with the Alilaguna and Vaporetto. Helpful and frendly staff. Small but correct and clean bathroom. L'hotel gaudeix d'una bona situació. És a prop de la Plaça de Sant Marc i de les connexions amb el Vaporetto i Alilaguna. El personal és atent i proper. El bany és petit però net i correcte.
To say something, the wifi does not reach the rooms on the ground floor only, close to the reception desk. Per dir algo, el wifi no arriba a les habitacions, només a la planta baixa, a prop del taulell de la recepció.
Excellent location, Cleanliness Good hot water Friendly staff Compromise on quality & price
Deceptive description: "triple rooms" are double with camp bed added. Access to all rooms by stairs only - OK but should be stated. Breakfast very minimal, only packet cereal, limited juice, toast, tea & coffee - again adequate but should be accurately rated.
good staff. close to sain martin sq.
The beds are not comfortable. No free wifi connection in the rooms. small rooms and expensive.
Few things that I liked- 1. Rooms' decor - slightly old but traditional feel
Slightly difficult to spot the entry gate and no lifts at property
Good location,beautiful room.
The bed is terrible for couples..you get pamphlet twin bed,very uncompterble. The shower and all the washroom is too small..Breakfast is very low.There .is'nt a value the expensive price
Great location, a couple of minutes walk from St Marks Square.
Reception very basic, dining area too small - had to queue for breakfast. The bedroom was adequate, and that's it - not an inch to spare. All in all, the impression is that too much has been crammed in to facilitate more guests (profit?) at the expense of comfort and practicality.
Beautiful room, great service and a location you can walk to most attractions from! Nice breakfast with a cheerful attendant! Front desk personnel super helpful.
Wifi and Mobile signal problem in room
Location - walking distance to Piazza San Marco and many other sights Decor - very "Venetian" decor and atmosphere
A bit pricey, but it's Venice! Staff made a sincere attempt to be helpful, but lacked an understanding of first-time pitfalls for traveller new to Venice.
Location and breakfast.
Extremely rude staff, who barely spoke English and did not struggled to understand us. Wifi only in reception there until 23hs.
Rooftop balcony in sight of dome of St Mark's - perfect for a glass of wine after a long day walking the streets of Venice. Excellent amenities for type of hotel and price - very friendly and helpful staff.
Noise from calle and piazza below at strange times of the night - but to be expected!
Room size Clean
Very well located, near Piazza San Marco. Very good breakfast with lots of choices. Friendly staff. Nice room, a bit small for 4 people but ok.
You should be aware there is no elevator. We didn't mind ourselves, but just in case.
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