NH Cavalieri  

Location

The sink was broken and the management failed to fix it in spite my reporting it. Perhaps connected to the issue there was a sewage smell in the room.

Location cleanliness of room if you get the renovated one.

Be careful about getting a room at this hotel. They will try to give you the crappiest room if they think they can get away with it. Not all the rooms are renovated. My shower pressure was so low even tough I was on the 1st floor. The staff was not very friendly. It's almost as if you're bothering them when you ask them a question. Be careful not to be assigned a room next to the elevator. It is so noisy at night

Hotel was very clean and professional but managed to retain an air of friendliness and interest in guests. The rooms were well appointed and although only 10 minutes from the airport (and on the flight path), opposite the train station and a busy bus hub (with buses going to 6 different destinations) the double glazing was so efficient we hardly heard a thing even though we were on the corner and first floor.

The staff in the dining room at breakfast were not the friendliest but did respond positively with a little encouragement - maybe they are not morning people!!!! The amount of begars outside the hotel was difficult to manage for us ( I was robbed on the morning we left) but this may be a difficult area for the hotel to manage - wonder what their relationship with local police is like!

Fair room space

Very cold, I gor sick. The front desk presonnell was very unpolite. Although other staff was ok

helpful staff. location.

We had dinner - not good, also expensive for quality served.

Picked the hotel for it's location near the railway station, as I knew we would be having heavy luggage - it was directly across the street (great). Nice restuarant, staff and breakfast offering was very nice. Fantastic restaurant close by, literally right around the corner, give it a try you will not be disappointed - "Lo Schiaccianoci" (google/search trip advisor - for more info)

Stayed in room 506. The tv did not work, but maintenance personnel stayed on the issue and resolved it as efficienclty as possible, this was greatly appreciated. Every hotel can have a problem, it is how they deal with it that separates a good hotel from a bad one. If you want to be close to the station, pick this one, if you want to be close to the tower of pisa, find something closer. Did find a mild smell from the bathroom - sewage and had some issue with the shower, which we managed through.

Lack of food, no room service and resturant was not open for the evening meal.

It was a terible small in the room.

Design of the room Convenient location

Temperature in the room was increadibly high (28°c apparently). Bad smell in the room. Room is a bit small. Breakfast does not propose sufficient choice (example : only 1 type of cereales).

Location, location, location - directly across from train station, less than 2 mins walk. Clean, comfortable, spacious rooms with double windows to block out any noise from the station. Walkable distance from Tower of Pisa, about 20 minutes strolling. Bags minded of check-out at no extra cost. Perfect for anyone using train or bus as main form of transport.

Very slow check-in/out.

Almost everything was satisfactory. The hotel was, overall, clean and very attractive. Also, the front desk was generally, helpful, however, one person was short tempered and somewhat demeaning. He seemed to prefer to assist men, and was short and curt to women. All the other staff were delightful and extremely helpful and courteous. Overall, the hotel was more than I expected. The beds were very comfortable. The room was very quiet, even though we faced the train station. Loved the sleek black, white, and silver design.

There was a small bit of mold in the shower.

The location was excellent, just opposite the train station and the bus from the airport stops just outside the door. Excellent breakfast and the hotel lobby and breakfast areas are very modern.

The room although it was clean it was very old, both furniture and interior. The hotel's lobby and breakfast rooms are very modern and nice but our room was like a room from another hotel. It had nothing to do with the rest of the building. My only explanation is that maybe they are refurbishing?