Centrale Palace Hotel    

It meets the expectations

The fact that we do not know how to get rid of tvs at home and we are imposed taxes on watching it for 10 min in the room. This is most unfriendly and most unsuitable for a grand hotel. Most of the stylish hotels would expect you with your name on the screen and welcoming wishes-not with extra taxes!!!

From the moment you walk inside the hotel has an air of old world comfort and elegance. It's a bit like visiting yor great grandmother's house. It is full of beautiful fixtures and staff that are very helpful and accommodating. The rooms are of a good size and quite adequate. The breakfast is more than enough to eat. It's a lovely hotel. Make sure you visit the cathedral - amazing architecture

It's right on the edge of the central part of the city. Avoid the port area if you want to go exploring. It's very run down!!

Classically decorated interior, excellent breakfast, very kind and capable staff. Lies at really the center of Old Palermo city.

We found it exellent after a roundtrip on Scicily before going home and we want to mention that thej had a very fine restaurant -

A haven of peace & comfort in a dirty, bustling city. Breakfast very good.

Drinks were outrageously expensive

A lovely old hotel from the Grand Tour era. Perfect location next to the Four Corners and across the road from one of the magnificent churches. They have a roof lovely sun terrace to sit out on, and what looked like a very nice restaurant on the roof but this was only open at nights. Breakfast was excellent and the dining room furnished with beautiful Sicilian antiques.

Decor is a little tired.

Very nice palacial hotel and good location for Palermo. Good staff and decent breakfast. Theres an excellent restaurant for dinner if you turn right leaving hotel in the small piazza about 100 yards up on the left called American Bar

Bathroom water pressure not so good and also a very bad odour coming from the pipes in room 401

Location

Most 'add-on' costs were expensive

Excellent. Furniture and decor incredible in public areas. Breakfast very good. Have cappucino from the machine though if you like coffee. Slap bang in the middle of the city.

I thought the front desk was ride. The room was dirty and dated. The breakfast was poor. This hotel should be rated a 1. Very disappointed.

the common spaces

in the city of oranges and lemons no fresh oranges or lemons at the breakfast buffet.

location, entry hall, courtesy of staff at checkout

rotten eggs at breakfast buffet, extra charge for garage, very very old bathroom without even shower curtain, extra wifi charge to access it from the rooms

locatie in centrum van de oude stad zeer uitgebreid champagneontbijt goed restaurant

* the staff were impeccable * the breakfast was one of the best i've ever had and the prosecco every morning was a real treat * the location is very central * the design and roof terrace - stunning

* our room was noisy due to the fact that we were above the entrance to the breakfast room and conservatory....hard to sleep in. * the beeping at the front entrance as people came in and out (door buzzer) was loud and constant in our room.

location very near to the central train station

Location - near the cathedral, and several tourist sights. Has limited parking for extra charge.

Didn't expect top have mold in the bathroom in a 4 star hotel. The shower had mold all around, and the room had a musty smell. Parking was very narrow nad hard to get in and out of, and the extra charge was 15 Euros - quite a lot for such a parking. Staff was a bit surly, but helpful.

The fact that the hotel was once a palazzo and still had many original features. The service was excellent and the location ideal.

The room was a little cool - but it was February.

Location was very central and the staff was excellent. The lobby, bar and restaurant are very nice, the rooms are average.

A coke at the bar was 5 Euros, and they charged for wifi in the room so you had to go to the lobby for access

The situation is perfect. Just in the middle of the old town. The hotel is splendid and the staff is very nice. The breakfast is delicious and you will find there much more that you need

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Location. It was in the centre of the city.

The hotel is very nice, comfortable and gives a sense of the old city. The location is perfect - easy to get anywhere.

The wifi in the room is not free. But there are free wifi at lobby.

Beautiful grand hotel. Some lovely pieces of furniture and areas have been upgraded senstively. Fantastic location in the historic district, walkable also to the train and bus station. Very helpful staff, very relaxed ambience.

Room was a good size, nicely decorated. The bathroom was okay but the shower was not great. Could do with some updating. Water flow useless.

Central location, yet quiet and comfortable

Many tour groups invading local trattorias. But hotel restuarant a quiet refuge with good food at a price

A beautiful building and good breakfast selection.

Appalling staff. Getting the reception staff to acknowledged your presence was an effort. Utter disdain for their guests. I asked for wifi access and was told I could buy 2 hours or 24 hours. I informed the receptionist that wifi was advertised as free in public areas. He said it was not. I asked for change of a 10 Euro note. I was told no change was available. I explained that it was to tip the porter. Suddenly some change became available, but amazingly I was not offered 10 Euros in change. The exchange was to be 8 Euros in change for my 10 Euro note. I declined their generous offer. I wish I could say that these problems were due to language difficulties. They were not. The staff speak good enough English when it suits them.

Very central. Perfect for shopping. Clean. Lovely breakfast. Wonderful breakfast room.

Rooms less luxurious than I expected. Too simple compared to the luxury of the lobby.