I thought the pour on the wine was rather short compared to the other hotels we stayed at in Tuscany of the same caliber. Although dinner was excellent, it was very expensive for the portions - but, of course, the quality of the food and its rating as a Michelin restaurant, one must expect the higher price. I wish there was one area in the hotel where one could iron a garmet, as I only learned upon arriving into Italy that they do not allow irons in rooms. After weeks of traveling, my clothes were wrinkled, but they only offered laundry service M-F and we were there on the weekend. I would have loved to iron a few dresses, pants and tops. But that is the way it is Italy -- so next time, wrinkle proof clothes.
Absolutely EVERYTHING: From the moment we drove up the front gate, we were greeted by Irene, Manager of Duty, who welcomed us, and upgraded our room for our four night birthday celebration. The room was beautiful - well appointed with furnishings, lovely views from the windows with shutters, and fabulous bathroom with jacuzzu tub. Fresh fruit platter on table. All of the rooms of the hotel are amazing. Brilliantly done with style and simplicity. Each room had its own unique ambiance, was well presented, colorful and yet subdue. Nothing was missed in ammenities - from paintings to artwork, to furniture - towards creating many beautiful spots to enjoy a glass of wine, cup of tea or a good book, or play chess. You always felt you had your own room for privacy to visit and never felt that there were too many people in the same room. A wonderful continental breakfast was served on the outside patio or in the indoor kitchen area that the monestary once used and which has been remade into a beautiful eating area filled with copper pots and pans. The pool was refreshing and clean on the large grounds filled with fig and various fruit trees. Plenty of loungers to sit poolside and rejuvinate after a hot day in town. The staff - Irene, Benjamin, Jean Frank, Chani, And all the rest, whom I unfortunately have forgotten the names :( are exceedingly polite, personable and professional - going out of their way to make sure that you feel special each moment of your stay. They are attentive but also give you your space. They are willing to help from making travel plans, to customizing dinner plans. The Michelin restaurant was excellent, of course. The chef whom we met was friendly and courteous and even showed us his sacred grounds in the kitchen. Everything was exceptional. 20 minute walk to Sienna, as well. And plenty of parking. Easy to find the property as well.