Hotel Chez Toi  

The staff was really friendly and as we got lost on the way to the hotel offered us refreshments on arrival and were nice enough to offer late check out as it was end of the season and we were pretty much the only people there except for two more people.

I have spilt red wine and it got on the wall. In my defence our room had stairs in it and I spilt it while walking down the steps to seat down. To be honest the walls have been scratched all over the place, so we did not think anything of it. Until we went out to check out and were told to pay 280 euros for the spill. The walls were not white so they told us they had to repaint the whole room. When we tried to argue that the walls were destroyed anyway, we were told that other customers did not pay as the cleaner did not see the marks before they left. After what I was accused by the staff for being negligent and that the only reason that I spilt the wine was because it was not my home, which sounded really bad and I was pretty upset by this all. I paid the cost just to get out, as they went into black mail and told us we and out friends (we had 3 rooms in total) will have to pay 280 euros each for late check out if I refuse to pay for damage.

La quantité et la variété proposées pour le petit déjeuner

La gentilezza ed il sorriso sempre presente sul volto di Francesca (la proprietaria).

Televisore piccolo in camera.

Grande gentilezza, professionalità e discrezione dello staff; ambiente caldo e accogliente, adatto al relax; ottimo abbinamento di servizi moderni e atmosfera tradizionale di montagna.

L'accoglienza, la gentilezza, la disponibilità della proprietaria. Poi la perfetta pulizia, la bontà della cucina tipica piemontese. Ci siamo trovati veramente bene. A 5 minuti in auto o in navetta dalla famosa "via lattea" con piste eccezionali...

Bon accueil du personnel, qualité des repas

Insonorisation insuffisante des chambres

Excellentes prestations en général, hôtel très bien tenu. Ambiance familiale, personnel impeccable, nombre de chambres limité, propreté irréprochable. Belle salle de bains. Beaux meubles anciens en bois. Délicieuse gastronomie locale, au petit déjeuner comme au dîner. Encore félicitations au chef! Facilité et rapidité d'accès aux pistes grâce à la navette gratuite passant devant l'hôtel. Possibilité de se rendre à la gare à pied ou avec une navette gratuite.

L'excessive température dans la chambre (je ne suis pas parvenu à la régler). Le prix du sauna, un peu élevé.

Le camere sono pochissimo insonorizzate e si sente tutto il rumore delle camere soprastanti o laterali

Hotel piccolo ma accogliente e caratteristico, vicino al centro. Se cenate alla carta in hotel non perdete il risotto ai mirtilli, squisito. Cameriera molto gentile e disponibile.

Le camere vicino all'ingresso risultano un po' rumorose, se dovete prenotare a tariffa piena evitatele. Inoltre in quelle camere manca il phon (che per un tre stelle e' una pecca) e il bagno e' alla francese.. Non c'e' il bidet!

Pulizia, ottima cucina e staff molto gentile e cortese. Buona prima colazione

Poche possibilità di parcheggio

L'accueil du personnel et les locaux

The hotel was cozy, and the staff was friendly. The breakfast was simple and the staff provided eggs and bacon upon request. It was included in the room rate but was not buffet style. The location was close to many local ski slopes, and there was a free shuttle bus that picked up in front of the hotel if you prefer to park your own car and not drive yourself to the slopes. The staff kept the room tidy and clean daily.

The beds were really uncomfortable, hard and the double bed was two twin beds pushed together. Also, be careful about the hotel charging you for extra services, and charging an expensive markup for wine. We were not told that the sauna was 12 euros per person, when our teenagers used it. When we asked for a refund the staff was not happy, even though it was their lack of communication. Bring your own wine and air mattress and you should be fine at this hotel.