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Via Chiaia, 216, Chiaia, 80121 Naples, Italy – Show map
Excellent location – rated 9.3/10! (score from 317 reviews)
Rated by guests after their stay at Chiaja Hotel de Charme.
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579 properties in Naples
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317 verified reviews
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Chiaja Hotel de Charme's staff speaks: Italian
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Food & Drink
Bar, Breakfast in the Room, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 18 per day.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Ironing Service, Fax/Photocopying, Hair/Beauty Salon, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Air Conditioning
From 1:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years are charged EUR 5 per person per night in a crib.
All older children or adults are charged EUR 25 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 317 reviews
Value for money
Show reviews from:
In the lively Chiaia neighborhood, Hotel Majestic is in the most exclusive shopping district in Naples. All rooms have air conditioning and satellite TV.
Score from 1203 reviews Very good
In the heart of Naples' historic center, Decumani Hotel De Charme is in a historic building.
Score from 464 reviews Excellent
Located less than half a mile from Naples’s Piazza del Plebiscito, the Palazzo Alabardieri is a 2-minute walk from the shops of the chic Via Chiaia.
Score from 732 reviews Excellent
Attico Partenopeo is a fashionable B&B in Naples, just behind the Umberto I Gallery. It features a panoramic rooftop terrace, and a mix of contemporary works of art and traditional architecture.
Score from 184 reviews Excellent
English speaking staff, willing to assist in ant way.
nothing to declare
cozy and comfortable rooms, strategic location in the old town
The room keycard had to be inserted in order to have electricity working so we had to stay together. Sometimes was very noisy.
Staff was very friendly and welcoming. Location was nice and very busy.
They didn't have our booking on the system. Very limited WiFi access in one of the rooms. Breakfast is a bit limited could do with a little selection of cheese and cooked meats.
The location of this hotel is excellent. I can not fault the staff on the customer service. The pastries provided in the afternoon is a nice touch.
Good location, friendly staff, good value for money.
It's hard to find it after our arrival.
The location is perfect!
The setting of the hotel is nice. While modern, it retains some of the old charm, particularly visible in the antique furniture.
Breakfast was minimal - "there's no fruit on Sunday" to explain why there was no fruit on Monday. Overlooked very noisy pedestrian aide street
Lively area. Felt safe and good restaurants etc nearby. Easy walking to port, historical centre
Very helpful and happy staff.
Room too small with no view..very confining....
The service was good. Nice breakfast and friendly staff. Location convenient on pedestrian street with many shops and restaurants just a few steps outside the front door In a safe environment.
Ducking our heads to get through the medieval entrance. Occasionally noisy dinners in the restaurant below.
The location on a pedestrian street. The pro-active staff who suggested and arranged excursions. Good breakfast buffet. Opportunity to trade English language books in lobby.
Never stay here or in Naples
wifi a little slow, air con in room not great, but windows do open.
Location, very helpful staff. Transfer to rail station is fixed price with taxi, the taxi arrives promptly and the service is reasonably priced
The location was great, lots of shops and eateries around. Close to bus and taxi pickups
the WC wasn't clean enough and it smells a Little bit.
The location and the staff
No windows in the room.
We liked the location near the piazza and port. The breakfast was good.
We stopped off here for a night before flying out of Naples early in the morning. The staff were really friendly - booked taxi to the airport and offered good restaurant recommendations. It was a good central, safe location with lots of restaurants and shops nearby. We arrived in the late afternoon and left early in the morning and fit out needs perfectly.
The bedhead was made of thin metal and provided no support to sit up in bed and was noisy. It looked good but was just impractical. This would not stop me from booking this lovely hotel again however.
Beautiful high ceilings and bay window overlooking via Chiaja a charming pedestrian only road filled with small boutique shops. Very nice breakfast included. Excellent staff always friendly and willing to help. I believe the building was once part of the kings palace.
We stayed at The Chiaja Hotel for 4 nights last month-July, 2014. We could not fault the facilities, location and helpfulness of the staff. They all went out of their way to make our stay in Naples memorable. I inadvertantly left an electric shaver in a bedside cabinet. They located it for me and kindly forwarded it on. Don't let others put you off staying in Naples. It is an exciting, vibrant, interesting and beautiful city.
We have stayed in many hotels in Naples before but the Chiaja is our favorite so far. Very friendly staff, the location for shopping is perfect (on the right a high street (LV, Prada, etc.) on the left via Toledo for low budget). Very quiet pedestrian area as well. We travelled with a 2 years old child which sometimes can be stressful but the staff was warm hearted and helpful. Also excellent position for sight seeing!
Rooms tried to be shabby chic, just shabby. Bad smell from bathroom Every time you left room air con went off.
Breakfast ok Staff ok
So noisy! Impossible to sleep without earplugs if your room overlooks the street. Dirty walls and bathroom. Really old facilities in need of modernisation .
Breakfast a little lacking
Location is very good, hotel deco is nice and cosy, staff very friendly
small rooms but nice balcony.
Best location in the whole Napoli. Very cute hotel with very ``Italy`` style and location. Very very romantic and nice staff. But Napoli IS dangerous, we was nearly robbed two(2) times on four days.
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