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Via Chiaia, 216, Chiaia, 80121 Naples, Italy – Show map
Excellent location – rated 9.4/10! (score from 295 reviews)
Rated by guests after their stay at Chiaja Hotel de Charme.
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485 properties in Naples
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295 verified reviews
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Chiaja Hotel de Charme's staff speaks: Italian
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Food & Drink
Bar, Breakfast in the Room, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 18 per day.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Ironing Service, Fax/Photocopying, Hair/Beauty Salon, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Air Conditioning
From 1:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years are charged EUR 5 per person per night in a crib.
All older children or adults are charged EUR 25 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 295 reviews
Value for money
Show reviews from:
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Score from 659 reviews Very good
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Score from 1768 reviews Very good
Set in Naples' most historic district, Hotel Il Convento is housed in an ancient building, dating back to the 17th century. Experience a quieter side of Naples in this neighborhood.
Score from 503 reviews Excellent
B&B Suite Galleria Umberto is centrally located in Napoli and features a terrace with panoramic views of the Galleria Umberto I - Terrace. Free WiFi access is available.
Score from 48 reviews Very good
Lively area. Felt safe and good restaurants etc nearby. Easy walking to port, historical centre
Breakfast was minimal - "there's no fruit on Sunday" to explain why there was no fruit on Monday. Overlooked very noisy pedestrian aide street
Very helpful and happy staff.
The service was good. Nice breakfast and friendly staff. Location convenient on pedestrian street with many shops and restaurants just a few steps outside the front door In a safe environment.
Room too small with no view..very confining....
The location on a pedestrian street. The pro-active staff who suggested and arranged excursions. Good breakfast buffet. Opportunity to trade English language books in lobby.
Ducking our heads to get through the medieval entrance. Occasionally noisy dinners in the restaurant below.
Never stay here or in Naples
Location, very helpful staff. Transfer to rail station is fixed price with taxi, the taxi arrives promptly and the service is reasonably priced
wifi a little slow, air con in room not great, but windows do open.
The location was great, lots of shops and eateries around. Close to bus and taxi pickups
The location and the staff
the WC wasn't clean enough and it smells a Little bit.
We liked the location near the piazza and port. The breakfast was good.
No windows in the room.
We stopped off here for a night before flying out of Naples early in the morning. The staff were really friendly - booked taxi to the airport and offered good restaurant recommendations. It was a good central, safe location with lots of restaurants and shops nearby. We arrived in the late afternoon and left early in the morning and fit out needs perfectly.
Beautiful high ceilings and bay window overlooking via Chiaja a charming pedestrian only road filled with small boutique shops. Very nice breakfast included. Excellent staff always friendly and willing to help. I believe the building was once part of the kings palace.
The bedhead was made of thin metal and provided no support to sit up in bed and was noisy. It looked good but was just impractical. This would not stop me from booking this lovely hotel again however.
We stayed at The Chiaja Hotel for 4 nights last month-July, 2014. We could not fault the facilities, location and helpfulness of the staff. They all went out of their way to make our stay in Naples memorable. I inadvertantly left an electric shaver in a bedside cabinet. They located it for me and kindly forwarded it on. Don't let others put you off staying in Naples. It is an exciting, vibrant, interesting and beautiful city.
We have stayed in many hotels in Naples before but the Chiaja is our favorite so far. Very friendly staff, the location for shopping is perfect (on the right a high street (LV, Prada, etc.) on the left via Toledo for low budget). Very quiet pedestrian area as well. We travelled with a 2 years old child which sometimes can be stressful but the staff was warm hearted and helpful. Also excellent position for sight seeing!
Breakfast ok Staff ok
Rooms tried to be shabby chic, just shabby. Bad smell from bathroom Every time you left room air con went off.
So noisy! Impossible to sleep without earplugs if your room overlooks the street. Dirty walls and bathroom. Really old facilities in need of modernisation .
Location is very good, hotel deco is nice and cosy, staff very friendly
Breakfast a little lacking
Best location in the whole Napoli. Very cute hotel with very ``Italy`` style and location. Very very romantic and nice staff. But Napoli IS dangerous, we was nearly robbed two(2) times on four days.
small rooms but nice balcony.
Central location off busy shoppping street but very quiet. Friendly and efficient staff. Comfortable rooms and the evening pattiserie in the lounge a nice treat. Close to port, shopping areas and public transport. Good value city hotel with character.
Charming and helpful staff. Smallish room, but clean and adequate. A good choice for Naples
Chaia is the main walking street of Naples. So no traffic noise, but lots of people noise. As long as a/c works, you're fine.
Location and helpfulness of staff with assisting me and been helpful n kind with preparations(pen, scissors,dress and and offer of a ironing service)stayed for friends wedding,, and most definite stay again if I travel to naples.
Location in the historical area of the city.
Noisy pedestrian street on Saturday
The hotel was difficult to find and the taxi could not take you right to the door as it is in a walking precinct
The staff were charming and helpful. The location was superb. The wifi was great in the room. The 35 Euro airport transfer to the hotel was efficient and useful as the hotel isn't easy to find. The breakfast was excellent.
The shower door wasn't effective and there was inadequate shelving in the bathroom - minor matters.
Very expensive for what it was
The hotel is charming, hidden away behind the shopping walking street in our favorite section of Naples-It is close to some of our favorite restaurants, the Opera, and the water front.
Somewhat limited breakfast, but overall a great deal.
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