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Via Marsala 96 (check-in at Hotel Luciani, in Via Milazzo, 8), Central Station, 00185 Rome, Italy – Show map
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253 verified reviews
They speak your language!
Hotel Ciao's staff speaks: Filipino, Romanian, Italian, Spanish, English
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WiFi is available in public areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Fax/Photocopying
Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Filipino, Romanian, Italian, Spanish, English
1:00 PM - 12:00 AM
10:30 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 3 years are charged EUR 10 per person per night in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 253 reviews
Value for money
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Eurostars Roma Aeterna is in a former pharmaceutical factory in the pedestrian-only area of Rome's Pigneto, popular for its cafes and bars. Rooms are large and have free Wi-Fi.
Score from 1132 reviews Very good
Hotel Medici is in an elegant 19tyh-century building, a short walk from Rome's Villa Borghese Park. The rooms are modern, spacious and stylish, and provide free Wi-Fi.
Score from 835 reviews Good
Hotel Argentina has easy access to public transportation and a great location for sightseeing, shopping or eating out in Rome. Termini Station is just 650 ft from the hotel.
Score from 736 reviews Very good
Centrally located in Rome, Relais Merulana is a guest house set 550 metres from Manzoni Metro Station. It offers air-conditioned rooms and free WiFi, all a 10-minute walk from the Coliseum.
Score from 24 reviews Exceptional
It is near to termini and bus stop back to airport! I will be back again soon! ^_^
Friendly staff. Near Rome Termini.
No warm water. Bad breakfast. Wi-fi did not work.
Located across from Termini and so good for public transport as everything always returns to termini. Staff were friendly and helpful.
Check-in and out is done at Hotel Lucani located a street or two away which was a bit inconvenient.
Just location, opposite to termini
Uncomfortable bad, very hard to find it because they haven't got any signboard, stink room.
Staff very helpful
close to the train station , the staff are very nice.
Very convenient for the station and buses, including city tour buses. Staff friendly and helpful. Good price for Rome.
This wasn't a hotel, it was a converted flat around the corner. We had to walk around to the hotel for breakfast
The check in counter is at different block and me was transfer to another block across the street stay. Is not make sense at all... When u reach at the block u stay is look Ghost house. Anyway I wouldn't stay again the hotel !!!
The close proximity to the railway station (although this was a disadvantage too as many homeless people make the area outside their shelter for the night). Breakfast, although pretty average, is included.
Creepy, prison-like! Merely some rooms in a building! Unlock 3 doors to arrive at a poky room. Bathroom with grubby grey (once white) shower curtain, no toiletries or towels. Noisy with people coming in and out throughout the night through aforementioned doors. Ants crawling over one in bed. Left after one night!
Frendly staff, Next to Termini station, enough for 4-5 days in Rome
Slow hot water in 1 room but we claimed and got new room, Lot of homeless people close to the station Termini
price per night value for money really good location
some problems with water, hot water didn´t work, weak stream of water in shower slight odor of old risers
The location is excellent
It was a bit noisy.
This hotel is in a separate building from the reception and breakfast room. So if you really must stay there ask for a room in Hotel Lucinda NOT Ciao. The rooms are not soundproofed in Ciao and the Hotel is right by the Termine. There are many homeless lining the street at night so I would not encourage you to venture out alone. Worst of all, you are given three keys. One to access the external (graffitied) door, one to access your floor, and one to access your room. I think it is a health and safety and fire risk. I would say that this hotel needs to be struck off bookings.com. It doesn't do your reputation any good.
perfect location even there many homeless around at night...
the receptionist was not polite. but other staff was good. the brekfast was very simple. the room was tiny and even difficult to walk to the window. but most importantly, it floor was not dirty. I felt disgusting ....
The hotel's location is great. From the Termini station, you can get anywhere in Rome in a very short time. The staff is extremely friendly and helpful. We called the reception about a minor power issue and they were able to fix it within 20 minutes. Moreover, they were happy to provide the residents with information about the sights in Rome and transportation. The breakfast was acceptable and we liked that there were cereal, yogurt and croissants besides the usual meats and cheeses. Our room was cleaned and clean towels were provided every day.
It isn't very convenient that breakfast is served in Hotel Luciani (even though the two are extremely close, approxiately one minute away from each other). We had a bit of trouble with the hot water, which wasn't running all the time, especially at night. Because of the location, it can get noisy - which wasn't a problem for us because we had earplugs but can be problematic for others.
Near termini- good price
There is no hotel called hotel ciao it is luciana hotel.
Staff was very good with communication .
Shower was broken when we were there!
I guess the best thing about my stay was the staff. Extremely supportive. English was good and we were able to communicate.
I have no negatives.
Location. Bathroom. It was very quite room.
This is not actually hotel but one floor in the building. When we came around 21h, we were confused regarding exact location of hotel. At the hotel's adress there was one big door with no exterior marks or flags of hotel. In interphone was one small button with name "Hotel Ciao". We were waiting around 20 minutes for the guy from another hotel to open us the door and give us 3 keys: first one was for the building door, second one for door of floor and last one was a key of our room. Breakfast was at the another hotel, in the neighbour street and it was very poor.
Location - right next to termini Good cold breakfast selection, clean rooms, friendly staff
nothing, all good
Comfortable and great breakfast
Bathroom shower a bit hard to use
It was just right for what we needed - a place to crash, close to Termini station (you couldn't get any closer!) with a comfy bed and AC and a decent shower. Room was small but totally fine for us, and the bed was comfy.
It was very hard to find... We were very tired and frustrated and looked around the area a lot before we luckily ran into a staff member who took us there, not sure how we would have found it without him.
not so clean, and the breakfast is the worst over the world in my opinion!
Location close to Termini and Rome sites Free Wifi and Breakfast Comfortable Bed and Pillows! Clean Rooms
Hotel did not have any English TV channels
The rooms are nice for the price, and it's very close to the termini train station
Checking in felt sketchy. Note that this hotel is a sub hotel of hotel Luciano. When you go to the door for the buzzer someone will greet you and take you down the street to checkin to the companies nicer hotel Luciano, breakfast is also served at the hotel Luciano location. For a single female traveller the initial procedure seemed odd.. Either than that the hotel is a great for the price