Hotel City

friendly staff

I loved staying at Hotel City..it was charming and clean and the staff was very friendly and helpful to us. It is very quiet and it is near the station, as well as many of the sites that we wanted to see.

The staff is very kind. The location of the hotel is very good, at most 5 minutes from the central train station and quite close to duomo.

great locasen

The hotel was clean and the receptionist very helpful. Internet at the hotel.

Noise outside and breakfast, not enough variety. Needed toast, fried bacon, baked beans and tea not hot enough for 3 mornings during my stay at the hotel.

Hotel City was just as shown by photographs on website. It was pleasantly quiet and we enjoyed the large array of fruit, cold meats, different rolls and sweet pastries. The cappuchino was great. All of the front desk staff were particularly helpful and it was convenient to be given a laptop to use in the room when needed and its free. The location is ideal with a five minute walk to the Termini and Duomo. We would definitely recommend to friends.

One thing we did find odd was that the shower faucet was on the side of the tub, rather than at the end of the tub.

We had a family room (for three people) which was very bright and spacious. The desk staff were extremely helpful and friendly and the breakfast service was very good.

Would be nice to have a cooked breakfast option as well.

The hotel is 5 minutes walking distance from the train station. Good value for the money.

The hotel is in the more ethnic area of the city, but yet walking distance to the duomo and other sites.

The breakfast was good and the lady serving the tables was always very pleasant and attentive. I also found the Hotel's close proximity to the train station a great plus!

We liked very much the staff of the hotel - always helpful and polite. Our special thanks to whiskered man who was humorous and gave us always very smart advice. We also liked the location of the hotel, just five minutes walk to the central railway station. The air condition was very friendly - easy to regulate and the cool air was well directed and free internet access was an extra bonus. The cold buffet breakfast was nice, especially good was the selection of fruits which were very fresh and tasteful. It will be good to have some fresh vegetables (cucambers, tomatos). If you are looking for place to eat outside, we suggest to avoid the small restaurant opposite the hotel - very poor quality of food, no tablecloth.

We had a nice double room on the second floor. It seems that the ceilings between the second and third floor was too thin and not soundproof. We just heard every small noise from above.

The initial greeting and assitance. We were provided better accommodation than we had expected with no extra charge.

It is great value for money, it is very close to the train station in Florence and similarly near the historic centre and shops. Rooms are clean and comfortable. Breakfast is good.

The first three days we saw cockroaches in the bathroom, after that period they escaped..

Very neat and clean, excellent breakfast, good location with all city attractions at walking distance and specially the central station within 500 metres. Clean bathroom with new fixtures. Overall good experience.

no safe in the room, walls not soundproof hence had lot of disturbance from adjoining room, hard bed.