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Hotel City
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When would you like to stay at the Hotel City?
Top
Based on
481
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Erik
Solo traveller
heemstede,
Netherlands
November 17, 2009
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friendly staff |
9.5 |
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Anonymous
With friends
Singapore
November 16, 2009
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Proximity to train station and major attractions. We had booked several tours and all pickup points are within short walking distances from the hotel. Central market and good eating joints are also nearby. The front office staff especially the lady was very helpful and friendly. A few but for the price we paid, cannot complain. |
8 |
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Lynn
Mature couple
Helena,
United States of America
November 16, 2009
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I loved staying at Hotel City..it was charming and clean and the staff was very friendly and helpful to us. It is very quiet and it is near the station, as well as many of the sites that we wanted to see. |
9.5 |
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Timothy
Mature couple
Exeter,
United Kingdom
November 14, 2009
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Hotel was very well located near to the main train station and for access to the sites in Florence. Hotel inside is much much better than it appears from the street it's in. Staff were excellent as was the room,decor, cleanliness and breakfast was superb. Plumbing of sorts - only in that for some rooms their configuration means next door's bathroom will back on to your room and the sound of the shower is fairly obvious. Small problem though. |
10 |
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Meng
Young couple
Sofia,
Bulgaria
November 14, 2009
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The staff is very kind. The location of the hotel is very good, at most 5 minutes from the central train station and quite close to duomo. |
7.5 |
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David
With friends
Indianapolis,
United States of America
November 9, 2009
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This was an excellent place to stay in Florence. It was clean, comfortable, the staff was efficient and friendly, and it was within walking distance of most of the major sights in the city. |
10 |
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Moz
Solo traveller
Rison lzyon,
Israel
November 5, 2009
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great locasen |
9 |
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Duncan
Mature couple
Berwick,
Australia
November 4, 2009
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Staff were helpful with local information and free internet was great! No |
7.5 |
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Anonymous
Family with young children
United Kingdom
November 3, 2009
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The hotel was clean and the receptionist very helpful. Internet at the hotel. Noise outside and breakfast, not enough variety. Needed toast, fried bacon, baked beans and tea not hot enough for 3 mornings during my stay at the hotel. |
8.5 |
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Matti
Mature couple
Chioggia,
Italy
November 3, 2009
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the staff was courteous and efficient and the room was clean and the breakfast was abundant this is a fine place to stay |
10 |
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Douglas
Mature couple
Oakville,
Canada
October 30, 2009
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Hotel City was just as shown by photographs on website. It was pleasantly quiet and we enjoyed the large array of fruit, cold meats, different rolls and sweet pastries. The cappuchino was great. All of the front desk staff were particularly helpful and it was convenient to be given a laptop to use in the room when needed and its free. The location is ideal with a five minute walk to the Termini and Duomo. We would definitely recommend to friends. One thing we did find odd was that the shower faucet was on the side of the tub, rather than at the end of the tub. |
9.5 |
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Susan
With friends
SHAFTESBURY,
United Kingdom
October 15, 2009
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From the moment we arrived we knew we had chosen well. A very warm welcome awaited us & the rooms were beautifully decorated with excellent bathroom facilities. Breakfast was superb - a really good selection to choose from & lots of fresh fruit. I would expect this hotel to have a higher rating - it really was top quality all round. 6 ladies travelling together were well pleased!! Not a single thing |
10 |
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Anonymous
Family with older children
Australia
October 13, 2009
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We had a family room (for three people) which was very bright and spacious. The desk staff were extremely helpful and friendly and the breakfast service was very good. Would be nice to have a cooked breakfast option as well. |
10 |
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Brian
Mature couple
Perth Road,
United Kingdom
October 10, 2009
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Friendly and efficient staff, comfortable and clean room, excellent location. It has a good 'feel' about it and our experience confirms that. This would be our first choice for any future visit to Florence. |
10 |
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Anonymous
With friends
United States of America
September 29, 2009
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The hotel is 5 minutes walking distance from the train station. Good value for the money. The hotel is in the more ethnic area of the city, but yet walking distance to the duomo and other sites. |
6 |
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Susan
Mature couple
Hofheim,
Germany
September 24, 2009
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Does not look like much from the outside but is pleasant little hotel close to train station and tourist sites. Staff pleasant and helpful (speak English). Room exceeded expectations - top floor (#41) more like a suite with bedroom and small sitting room (clerk reported not all are like this). Breakfast with good choices and real capuccino (not from push-button machine). Although no hotel restaurant, directly across the street. there is a small, family run, simple but good food at very reasonable price. |
9.5 |
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Anonymous
With friends
United Kingdom
September 21, 2009
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The breakfast was good and the lady serving the tables was always very pleasant and attentive. I also found the Hotel's close proximity to the train station a great plus! |
4 |
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Edwin
Mature couple
Kelsall,
United Kingdom
September 16, 2009
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Very close to station, sites and shops. Very friendly staff. Will certainly return again in the future!! |
9 |
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Ülle
Mature couple
Tallinn,
Estonia
September 7, 2009
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We liked very much the staff of the hotel - always helpful and polite. Our special thanks to whiskered man who was humorous and gave us always very smart advice. We also liked the location of the hotel, just five minutes walk to the central railway station. The air condition was very friendly - easy to regulate and the cool air was well directed and free internet access was an extra bonus. The cold buffet breakfast was nice, especially good was the selection of fruits which were very fresh and tasteful. It will be good to have some fresh vegetables (cucambers, tomatos). If you are looking for place to eat outside, we suggest to avoid the small restaurant opposite the hotel - very poor quality of food, no tablecloth. We had a nice double room on the second floor. It seems that the ceilings between the second and third floor was too thin and not soundproof. We just heard every small noise from above. |
9.5 |
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Dennis
Mature couple
claverley,
United Kingdom
September 7, 2009
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The location was excellent, close to the station, market and historical sights. The room was first class being quiet with good aircon, bathroom and comfortable king size bed. If we return to Florence we would stay at the city again. |
10 |
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Peter
Family with older children
Marion,
Australia
September 1, 2009
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The initial greeting and assitance. We were provided better accommodation than we had expected with no extra charge. |
8 |
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Catherine
With friends
Knocklyon Dublin,
Ireland
August 27, 2009
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Decor was very nice, felt like a taste of Italy with beautiful murals and statues, Furniture was a bit dated.No coffee or tea facilities in the room. |
8 |
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Pavel
Family with older children
Moscow,
Russian Federation
August 16, 2009
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It is great value for money, it is very close to the train station in Florence and similarly near the historic centre and shops. Rooms are clean and comfortable. Breakfast is good. The first three days we saw cockroaches in the bathroom, after that period they escaped.. |
9.5 |
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Anonymous
Solo traveller
Netherlands
August 10, 2009
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nice location and good parking facility |
8 |
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Syed
Young couple
Dubai,
United Arab Emirates
August 9, 2009
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Very neat and clean, excellent breakfast, good location with all city attractions at walking distance and specially the central station within 500 metres. Clean bathroom with new fixtures. Overall good experience. no safe in the room, walls not soundproof hence had lot of disturbance from adjoining room, hard bed. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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