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Recently booked in Florence
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Wonderful,
Score from 856 reviews
“Very friendly gentleman at reception. Only stayed one night. Room is comfortable enough. Great location. Close to the station and Duomo. Excellent buffet breakfast with a selection of good pastries.”
Eugene,
Bloemfontein
Just 655 ft from Firenze Santa Maria Novella Station, the City is a family-run hotel set in a historic building. Rooms include satellite TV and free Wi-Fi. Hotel City offers spacious elegant rooms, with luxurious bathrooms equipped with bathtub or shower and hairdryer. Some rooms feature exposed wooden beams on the ceiling. Breakfast at City Hotel is a varied buffet including pastries, bread, boiled eggs and fresh fruit. Hotel Rooms: 20 Most recent booking for this hotel was yesterday at 16:27 from Austria.
GeneralBar, 24-Hour Front Desk, Non-Smoking Rooms, Elevator, Express Check-In/Check-Out, Safe, Soundproof Rooms, Heating, Baggage Storage, Air Conditioning ServicesRoom Service, Babysitting/Child Services, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Ironing Service, Currency Exchange, Bicycle Rental, Car Rental, Fax/Photocopying, Ticket Service, Concierge Service
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Total Hotel Score:9
Based on 856 reviews Guest reviews are written by our customers after their stay at Hotel City. |
Score breakdown
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Score filter |
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Marie
Mature couple
Sun City,
United States of America
December 2, 2011
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The staff at Hotel City were very helpful and friendly. Our room was spotless, and had a lovely courtyard with plants outside our window. The breakfast was excellent, with fresh breads, juices, meats, and a variety of cheeses, cereals, and much more.
6 out of 6 people found this review helpful, did you?
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10 |
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Kirsi-marja
Mature couple
VANTAA,
Finland
December 5, 2011
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Small, cosy, good location, quiet, good service
4 out of 4 people found this review helpful, did you?
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9.6 |
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John
Group of friends
SAN FRANCISCO,
United States of America
May 16, 2012
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THE HOTEL STAFF WAS VERY FRIENDLY, KNOWLEDGEABLE, AND HELPFUL... THE HOTEL SMALL BUT WELL APPOINTED AND THE FREE BREAKFAST GREAT.. WOULD DEFINITELY STAY HERE IN THE FUTURE
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10 |
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Eileen
Mature couple
Stonehaven,
United Kingdom
May 9, 2012
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Very near the main station in a quiet street. Warm welcome from the nice man on reception, he told us he had worked there since 1979 ! Quaint small Hotel..... tiled floors, rugs,old mirrors and wrought iron..........decor and furnishings felt very Italian! Room fine, shower room nicely done and very clean. Waterfall shower had very good pressure ( we were on top floor) and lots of hot water. I had to ask reception to turn on our air con at night as it is centrally controlled but that was not a problem for them. Lovely flat screen TV with lots of channels but none in English! Small fridge. Good free wifi connection in rooms. Reasonable continental breakfast with lovely pastries ( though i did manage to resist them!) I would certainly recommend. Pricey for 3 * but that seems to be the way it is in Europe nowadays.
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7.9 |
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Jane
Group of friends
Toronto, Ontario,
Canada
May 1, 2012
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good breakfast, good location
1 out of 1 people found this review helpful, did you?
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9.6 |
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Dana
Mature couple
Bucuresti,
Romania
May 1, 2012
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As a building, city hotel is a 3 stars one, with facilities for a confortable and functional sejour. If we are talking about services, this is a 4 stars hotel. People working in the hotel are very open to help and to talk about Florence; all entrances to museums have been reserved by the hotel staff; once again thank you. I will largely recomand this hotel.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Clive
Mature couple
Portishead,
United Kingdom
April 30, 2012
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the hotel was excellent, when i booked I went by the rating and i wasnt dissapointed. Wi fi was very good when we asked reception if they could check an email for us they gave a laptop to use in our room on 2 different nights. This was excellent value for money and a very well run well located hotel. All staff were helpful and friendly. The breakfast was excellent. coffe and tea making facilites would have been nice.
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9.6 |
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Vijay
Young couple
Singapore,
Singapore
April 29, 2012
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Location to train station Staff was cold, the breakfast and facilities were ordinary.
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5 |
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Patricia
Mature couple
Droitwich,
United Kingdom
April 29, 2012
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Everything about this hotel is excellent! Staff are wonderful, helpful and friendly, location is perfect and the decor in the hotel is lovely. This is our second visit to this hotel and we would not stay anywhere else in Florence. Highly recommended.
1 out of 1 people found this review helpful, did you?
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10 |
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Michael
Mature couple
fairfax,
United States of America
April 27, 2012
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Staff was very helpful and friendly. Location great for city walks and train and bus access. No complaints -would happily stay there again
1 out of 1 people found this review helpful, did you?
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9 |
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Albert
Group of friends
Wallingford,
United States of America
April 26, 2012
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We were arriving by train and the Hotel City proximity to train station in Florence, a 5 minute walk, was a major plus. My wife and I stayed for 5 days with another couple we were traveling together. The room was fine with good bedding, tv, and a nice bathroom facility with an excellent drying towel rack. The front office staff were really outstanding and were so helpful on recommending city sights, tours. Their recommendations on restaurants was always excellent. Morning breakfasts at the hotel were also very good and had cereals, fruit and a selection of European cheese, ham, etc. We would definitely stay again at Hotel City if we were visiting in Florence and recommend this hotel for fair value. The room was fine, although we were able to hear noise from the hall, and nearby rooms.
1 out of 1 people found this review helpful, did you?
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10 |
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Silvia
Family with older children
Antigua,
Guatemala
April 23, 2012
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The people who works at the hotel is very nice, gentle and well educated. Simple, no pretencious, nice very friendly and helpful. The price is correct. Location is excellent. I think is more for people midle age. That was very good for me but not for my dauther who is 22 years old.
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10 |
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Cheng
Mature couple
Taipei,
Taiwan
April 18, 2012
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Excellent location between the train station and the interest points (less than 10 min). My wife and I like their breakfast and service. The counter people is nice and helpful. The internet works well. There are many bars or restraurants around, including one small Chinese restraurant offering hot foods with very attract price if you missed Chinese food.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Martin
Mature couple
edinburgh,
United Kingdom
April 12, 2012
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Hotel City was really well located with all the major sights and station easily walkable. Staff were friendly and helpful, breakfast good and rooms clean. Would definitely recommend for a city break.
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10 |
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Peter
Group of friends
Halifax,
Canada
April 11, 2012
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Francesco t the front desk was very helpful and kind. Though the rooms are small they bare cleqan and comfortable. The windows hve douglbe glass which shuts out all street noise. Great location minutes from San Lorenzo mrket stalls.
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9.2 |
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Eugene
Mature couple
Bloemfontein,
South Africa
April 10, 2012
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Very friendly gentleman at reception. Only stayed one night. Room is comfortable enough. Great location. Close to the station and Duomo. Excellent buffet breakfast with a selection of good pastries.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Nikita
Young couple
Wien,
Austria
April 10, 2012
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A cosy small hotel with very nice staff. Central location with possibility to drop off the luggage (entered by car into the Limited Traffic Zone as hotel guests and parked it easily for 5-10 minutes both at check in and check out). Our windows faced the inner yard (like a well), which was good indeed (no kidding), because normally in downtowns of such cities as Florence night life is very active (loud). We were able to sleep well despite the central location. Comfortable bed and good heating. Breakfast had modest choice, but very good quality with enough fruits. Free WiFi was very useful and had good quality even in the rooms. Car parking relatively far from the hotel (5 minutes walking), but the person at the reception was kind enough to show it personally to us when we arrived around 23:00, although normally Xerox schemes are available for that purpose.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Mark
Mature couple
Ilkley,
United Kingdom
April 10, 2012
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Easy to find from the main Station. Staff spoke excellent English and were very helpful sorting out all our enquiries. The breakfast was very well presented and of good quality. We enjoyed our stay and would have no hesitation in returning. The hotel feels a bit tight for space but given the central location that is understandable.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Robyn
Family with older children
picnic point,
Australia
April 10, 2012
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We stayed in a quad room, 2 adults and 2 teenage children. Quad room was very big with large double in main room and 2 nd room with twin beds. Also had a very large bathroom. Lots of food for breakfast, but a little bit sweet - lots of custard filled treats. Hotel is easy to find and close to main train station. Easy walking to sites and markets close by. This was our first stay on our European holiday and the bar has now been set very high. Could hear street noise, but this is a minor issue as you are in the city.
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10 |
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Lynda
Mature couple
Nantwich,
United Kingdom
April 7, 2012
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Superb location. Easy to find. Small hotel with friendly staff. Wonderful breakfasts. Room spotlessly clean and comfy bed. Room was quiet it is hard to believe it's bang in the centre of the hustle and bustle of Florence. When you step out of the hotel everywhere is accessible by foot. Great markets, restaurants at the top of the road as is the Duomo. Highly recommend this jewel of a hotel!
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10 |
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Christian
Mature couple
wolverhampton,
United Kingdom
April 3, 2012
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Location: very convenient and easy access to the main train station. Price: value for money is worth it. The room is so big Services/Facilities: Very nice and helpful Hotel staff, our room is very clean
Did you find this review helpful?
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10 |
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Barry
Mature couple
Worthing,
United Kingdom
April 1, 2012
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There was nothing 'not to like'. The welcome was friendly and warm. It was Italian. Every member of staff treated us with courtesy and,I am pleased to say, a touch of humour. We felt relaxed from the outset. The interior decor was very well done and again was relaxing. Our stay was short but we were very contented. We would happily choose this hotel for a longer break in Florence
Did you find this review helpful?
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8.8 |
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Robert
Group of friends
Kirkliston,
United Kingdom
March 31, 2012
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excellent location and excellent hotel
Did you find this review helpful?
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10 |
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Thomas
Mature couple
duncan, BC,
Canada
March 31, 2012
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City Hotel has an excellent location for all the tourist historical sites in Florence plus it is within walking distance of the main train station. The room was small by Canadian standards, but that is to be expected in Florence. It had a large bed (bigger than a double) and a great clean washroom/ shower.The hotel did have an elevator. Breakfast was great with awesome cappucinos, warm croissants & yoghurt plus Real Fruit, !! The front desk staff were very helpful and great to deal with. We feel that this hotel is well taken care of, and Yes we would definitely stay at this hotel again. Our only negative comment would be that sometimes there was noise at night from vendor carts being moved along the cobbled streets. This only lasted about 2 - 3 minutes.
1 out of 1 people found this review helpful, did you?
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10 |
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Michelle
Family with older children
Fabius,
United States of America
March 23, 2012
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The location was close to the train station & restaurants. Breakfast was delicious and satisfied our 3 hungry teenagers. A little loud in the morning.
Did you find this review helpful?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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