In the beginning I didn't like service during breakfast and dinner as it was too slow and stuff looked somehow not interested to make us feel fully satisfied.
The room was not deluxe double room as I reserved on line but standard twin room, so it was too small and poor decorated as well as bathroom with curtain, something I simply can't tolerate in a 5 star hotel, the water was leaking somewhere from the corner of the bath tube and it was something wrong with the fridge and drinks were not cold enough, and TV was too small. I also didn't like congress that took place in the hotel, spreading all over it, making me feel less important as the guest what is totaly unacceptable for me spending significant amount of money in the facility
The location is perfect, stuff on the beach was so friendly, profesional, eager to make us happy, so all compliments for that nice, young people, all compliments for the reception desk and bar, then spa is very good as well as boutique because of the people working there, doing their best to please you, the rest of the stuff improved after my complaints made to the director. All together, at the end, I would rate this hotel as perfect location for the holidays and as I told I shall be back