The only downside is that you do have to walk down steps to get to the reception area, but after that elevator available for everything else.
Angela at the front desk was so sweet and helpful, speaks some english and helped me a lot as I was very sick from medication when I arrived there. The room was simple but comfortable, and meets needs, with a balcony. Mariangela at the front desk also, speaks excellent english and really helped me and went out of the way to help me get some statues shipped back to the US, which turned out to be much more of a task than we both thought. She even has to drive them to another town to have them shipped. I can't thank her enough as (at age 72) I was sick and just wasn't able to carry them back to Rome by bus and train. It is a really nice area around the hotel, and had I been feeling better I would have enjoyed my 2 nights better. Would recommend this to anyone, and very close to The churchs of Saint Pio. People very friendly and took time with you. Basic Italian breakfast, and large breakfast room.