We had a couple of issues with our room ( TV did not work and safe was also broken ). The staff gave these issues the utmost attention and had them fixed immediately. Add to that they gave us a free bottle of red and some nibbles to apologise for the inconvenience speaks volumes of good old fashioned customer service. They had parking also along with really helpful reception staff.

David Úc

The two gentlemen who worked at the reception were extremely kind, patient and helpful even we have arrived to the hotel late. We have lots of luggages but they helped to all of these. They have helped us about parking our car. They are really good at about problem solving. Thank to them for their kindness.

Tuğba Thổ Nhĩ Kỳ

Free parking 7 min walk to tram Easy to get to city centre Friendly staff Spacious room

Maria Malta

7 minute walk to the tram that takes you straight to city centre. Everything else is then walkable. Good location for us as we could keep our car in the hotel’s free parking and go to the city by tram. Room was a good size as in photos and quite clean too. Area was quiet and bed was comfortable

Maria Malta

Really clean rooms, shower was very good and bed was very comfortable. The staff at reception were always super polite and helpful 24/7. Location is pretty good, nice restaurants nearby too if needed.

George Cyprus (Cộng hoà Síp)

Very clean, breakfast had a nice spread, staff was helpful, close to the airport

Nathaniel Mỹ

Cosmopolitan hotel was beautiful and welcoming after a long travel day. The location is very convenient as it's only five minutes away from the airport. I have never felt so genuinely welcomed or cared for by staff and management, every one of whom was incredibly warm and kind. I was also very pleased by my room, maximum comfort, stunningly renovated and super-clean. I would definitely stay in this hotel again

Denisa Romania

A front staff was kind, and it was a good one night stay when arriving late in the airport: our hotel in the center didn’t accept the late check-in.

Hitomi Nhật Bản

Good stay if you are heading out to the airport the next day. Staff was pleasant and provided a wake up call and arranged a taxi for our early morning flight (about a 5 minute ride, approx. 20 Euros). The room is somewhat small but okay for a short stay. The T2 line into central Florence is a 7 minute walk away.

Renee Canada

This was a last minute booking due to flight cancellation. Perfect for what we needed, fairly close to the airport for early morning flight. Room was clean and comfortable and the staff were really helpful in booking a taxi.

Julia Vương Quốc Anh