눉This was the worst experience we had on our honeymoon in Italy. Upon checking in we were not even asked our names, just given the room key and a quick tour. We were not informed about breakfast, dinner, or any amenities on the property. The next morning at 9 am we here two pounds on our door and then the lock starting to spin. I jump out of bed to find the maid trying to come into our room. Then at 9:40 another pounding on our door froma staff member who speaks not one word of english, trying to sign language me that breakfast ends in 5 minutes. We were never informed of this and when we made a complaint to the owner she replied, "You should have asked us." The following night we went to another town for dinner and came back a little late (it was midnight) to find the gate to the property locked and no intercom or way of contacting them. My husband had to jump the fence to get into the property to wake up the owners to open the fence. Which they did not even open the door or come out of their room to do! Again they argued with us saying that we should have asked for a gate key even though we were never told there was a curfew! At first they had lied to us saying "oh! I can't believe the gate is closed, it's not supposed to be!" And then saying, "Well you left the light on in your room so we assumed you were in there." On top of all of this, not only does the wifi not work in your rooms but it does not work on the entire property and we spoke to other travelers having the same problem. When we brought this up to the owners she told us that we need to get new devices! After all this hassle we decided to check out early as we did not want to spend our final day in Italy at this terrible place. However, when we go to check out the next day the owners are no where to be found as well as any staff memebers! Finally we get in our car and leave as to not waste our day any further and we pass the owners driving up on our way out!
눇The hotel was pretty, room was nice, but thats where it all ends.