Hotel Cristallo  

LA ubicacion para rodear Roma sin tener que alejarnos de la autopista y sin tener que meternos en caos circulatorio. EL Hotel es muy familiar y acogedor. Tiene facilidades para parking

el aseo era algo vetusto

Te location is easily accessible to the historic places nearby.

Within easy access to the sights of Tivoli - car needed. Very good staff and food in restaurant was good. Secure parking.

When we checked into our room the toilet seat was loose. The manager immediately changed our room and sent us a basket of fruit. The manager of the continental breakfast dining room was particularly friendly. The maids responded quickly to special requests. Location was good for our primary objective, to see the Villa Adriana.

The web site does not list a phone number. We had a late night arrival and would not have been able to get from the train station to the hotel with assistance first from a stranger who offered to help, and secondly a rival hotel that called us a cab to get us the rest of the way there. The air conditioning did not work in our room (either one). There is no head board so it was not comfortable to sit up in bed to read at night. Lighting was poor. The desk clerk was unable to read a map, did not know the correct location of his own hotel, and gave us directions to Villa Adriana that were poor at best. We walked a lot farther than we needed to.

Nothing much. We booked this hotel because we need to drop off the rental car from Hertz and Hertz office is actually inside the hotel block. It looked a boring substandard hotel from the pics and it was just that. We didn't have much expectations so didn't fell too disappointed typicality least the room was clean( although the curtain had a big hole in it) the gentleman at the front desk was a delight, very helpful and friendly. So were the elder gentleman at the bar in the breakfast room in the morning.

The restaurant manager/staff was very rude and unhelpful. We ordered 2 dishes and he brought one for my husband. As my meal still not arrived by the time my husband almost finished his, I asked the manager and he said my dish was not available on that night! Unbelievable! Why didn't he tell us?! We rarely eat at hotels we stayed but This town ( Tivoli Villa Adriana ) is a very depressing run down town, nothing around). I would say there is no any particular reason to book this hotel unless you must stay at this location.

Close to Rome, good service, nice staff

La posizione dell'Hotel, e gli spazi all'esterno dell'edificio.

Nella camera assegnatami, posizionata all'ultimo piano, c'era molto caldo, e l'aria condizionata non era attiva

Tutto ok

La buona posizione rispetto a siti di interesse turistico.

Servizio cordiale e molto disponibile!

Camere vetuste

chambre correcte lits confortables

douche non fonctionnelle

opitalità famigliasrità disponibilita tivoli molto bello

Buffet a colazione

Cordialità ed efficienza alla receoption, buona colazione ambiente familiare, camere pulite ,wi fi,buon rapporto qualità/prezzo.

la cortesia del personale

La gentilezza dello staff( tutti, nessuno escluso),

So che qualcuno ha espresso parere sfavorevole per la posizione. Noi eravamo automuniti e non abbiamo avuto difficoltà. Se voglio panorami da sogno vado in luoghi diversi

La cordialità del personale

Infrastrutture da rinnovare

La cortesia dello staff (in particolare il capo-sala durante la colazione): sempre disponibili.

ottima cucina

Il personale é molto disponibile.

Il vano doccia é troppo piccolo, la colazione sufficiente e i dintorni dell'albergo trascurati e sporchi

Accoglienza, disponibilità, pulizia, camere ampie

La posizione: è attiguo a zona industriale e dalla finestra della camera, al 3° piano, la vista attorno all'hotel non è delle migliori.

il rispetto della privacy

i dintorni dell'hotel

Personnel accueillant et efficace. Très bon rapport qualité/prix. Bien localisé pour faire une étape sans traverser Rome.

petit dejeuner copieux et de qualité.

le pittoresque d'un hotel de représentant de commerce dans sa zone industrielle...

localisation publicitaire trompeuse, imprécise,insuffisante ,confuse par rapport au centre historique.