Crowne Plaza Rome St. Peter's  

We had a nice spacious room overlooking the pool and gardens. The buffet breakfast was good. The hotel had a shuttle bus from the hotel to the Vatican and City Centre and we found this very convenient.

Rooms were clean and comfortable. While the hotel is not near the city centre, we knew this when we booked so the location wasn't a problem for us.

When we left towels on the bathroom floor for replacement the old towels were left there but new towels were provided. The shuttle bus was often full with people waiting in line for 20 minutes to ensure a seat on the bus.

Very comfortable,good size rooms, generous room amenities, good soundproofing between rooms, so sleep was good. All was geared towards relaxing atmosphere. Fantastic pools - important for me, especially when traveling. Beautiful view from room and grounds were beautifully maintained.

We have 3 different staff complaints - One re: the 'attitudes' of about 50% of female staff at both reception and health spa - as if they were doing us a favor by answering questions and making recommendations - not professionally solicitious. Other staff were fine. 2Nd -We arranged to have our laundry picked up, and they simply 'forgot' and made no apology about it, or any offer to compensate. Not fun wearing dirty clothes. 3Rd -We had reserved rooms with the 'wellness package' and were not offered or told about the benefits of the package or given the vouchers upon checkin (...the female staff w/attitude)- we happened to remember once there a day later, and had to ask for all, after seeing it clearly on our reservation. Other complaint -we don't mind being outside the center of the city, but scheduling our precious vacation days around rush hour traffic was dictating our plans, due to the heavy traffic on the one- lane road of the hotel. Have to leave the hotel before 7AM/after 10am and had to plan not to travel to or from center of town between 4 and 7pm. Taxis were quite expensive and shuttles to center of city were not frequent or early enough. Although very relaxing and lovely rooms and ameneties, we'd re-think our stay next time.

Nice hotel. 30 Minute walk to St. Peter's. Most cab rides less than 15 EURO. Great staff and good breakfast. Recommended.

My room was very hot, the phone has not worked even though they said they'd come fix it, and the shower has mildew.

Staffs are very courteous, family room was worth it, no hidden charges.

Very comfortable and affordable. Facilities were first class. Pool was great and restaurant very affordable and had lovely outside patio area.

The male staff at the front desk were not very helpful nor friendly. When asking questions we felt that we were imposing and they did not supply us with full information.

Closest good hotel to the city centre with a swimming pool. Fab combination therefore, of culture and family relax time. Whole family loved everything about the hotel - esp. The fab breakfast buffet, large and clean pool and the courtesy bus into the city centre.

Nice and comfortable hotel, friendly staff.

The reception staff should have presented the hotel and all what you could do in the hotel area and surroundings. Naturally you can read the broschure but it would be better service if you can get a representation when you arrive at the hotel.

A very comfortable room overlooking the pool and garden.. Staff very friendly and attentive in both the breakfast and evening restaurants and the breakfast buffet was one of the best we had the pleasure of dining in. during our stay in Italy.

Although a shuttle bus was provided by the Hotel, it proved a little too far out of Rome and therefore was not really convenient for sightseeing.

the spa , the turkish bath , the breakfast , the room was wonderfull , all staff so friendly everything is excellent I love this hotel

everything is marvles a littlle bit expensive prices when we arrive we found offer for the rooms which is much cheaper