Mercure Torino Crystal Palace

The hotel cleaniness is the selling point of the hotel. Furnishing are very practical and well maintained. Breakfast is good value for the €10 for adult and kids are free. There is a great italian restaurant 2 minutes away in the street behind the hotel.

The only thing is the slight location. Especially at night, I feel a bit unsafe. I checked with the reception and they so far have no incident with their guest.

In modern style renovated beautifull old building as you can see in the staircase. Clean room enough space to move arround.

I could not get the tv to work and called the reception. I had to wait to the next day and when I arrived in the evenening the tv worked. When I tryed to switch canal I lost connection again. I left the next day so did not bother to call the reception again.

Cleanliness, amount of space, bathroom, location next to the train station and quietness.

Taxi driver was warning that the region right next to the train station is not safe. Hotel staff did not deny or concur.

Excellent location for Torino station

This hotel is slightly further for the main attractions/central areas and tax 15 minutes walking to reach where you want to be. The hotel is also in a rather poor area which isn't too good at night

Clean and very comfortable hotel

Room was clean with good facilities. Location was very good for the train station and shopping and sightseeing. Hotel staff were excellent and very friendly.

On the route near the hotel was a 24 hour drinking bar. Drunk men fighting and people loitering on street corners.

Very central. Friendly Reception. Nice rooms, clean and quiet.

Professional , helpful staff. Rooms were clean ,spacious and well serviced.

Tae and coffee in room minibar were not replenished neither was the soap in the bathrooms. Room temperature was very warm and in-room temperature adjustment did not appear to make any difference.

Location to train station and city centre. Rooms were modern and clean. Breakfast was very good. Very nice hotel!!

Located in a not so great part of town. Breakfast was not included in the room price.

la posizione dell'hotel, le stanze, e il servizio di colazione in camera che non è a pagamento

Cordialità del personale. Silenziosità della camera.

Televisore non funzionante.Rumore di fondo degli impianti di aspirazione dell'aria leggermente alto.Riscaldamento eccessivo e non regolabile.Pur non avendo fatto colazione qualcuno l'ha fatta al posto nostro e stava per esser addebitata sul conto:il malinteso è stato risolto alla reception, malinteso evitabile se nella sala colazioni ci fosse l'obbligatorietà della firma o della verifica della chiave.Ubicazione purtroppo in zona malfrequentata.

ottimo rapporto qualità prezzo

L'accoglienza del personale, la posizione in centro, la camera molto confortevole.

La zona non molto ben' frequentata