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Recently booked in Florence
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Very good,
Score from 106 reviews
Combining luxury and classic-style décor, this hotel enjoys a top location in Florence. It is on the pedestrian, high-fashion street of Via Tornabuoni, a 3 minute walk from Florence Cathedral and 5 minutes from Santa Maria Novella Train Station. Rooms at Hotel De La Ville come with Florentine décor. Facilities include an LCD TV, a minibar, centralized air conditioning and a private marble bathroom. Floors are wooden or carpeted. Breakfast is a rich American-style buffet with fresh fruit, cold meats, bacon and eggs. Freshly baked Italian cake and pastries are also provided. The hotel bar is open for coffee and drinks throughout the day. The De La Ville Hotel is a 5 minute walk from the Uffizi Gallery. A valet parking service is provided. Free Wi-Fi is available in the lobby. Hotel Rooms: 68 Most recent booking for this hotel was today at 08:04 from Russia.
GeneralBar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Express Check-In/Check-Out, Safe, Soundproof Rooms, Heating, Baggage Storage, All Spaces Non-Smoking (Public and Private), Air Conditioning ActivitiesLibrary ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Babysitting/Child Services, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Bicycle Rental, Car Rental, Fax/Photocopying, Concierge Service, Shuttle Service (surcharge)
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Total Hotel Score:8.5
Based on 106 reviews Guest reviews are written by our customers after their stay at Hotel De La Ville. |
Score breakdown
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Score filter |
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Maria
Mature couple
Oeiras,
Portugal
February 21, 2012
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Decoration, localization, simpathy from the staff, large and nice room, large bathroom, sumptuous breakfast with first quality products.
4 out of 4 people found this review helpful, did you?
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10 |
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Robert
Family with older children
Sydney,
Australia
April 26, 2012
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Excellent staff/customer relations. Great Happy Hour food, Clean, spacious rooms. Helpful Concierge.
2 out of 2 people found this review helpful, did you?
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8.8 |
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Mark
Mature couple
Bronx, New York,
United States of America
May 16, 2012
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I was pleased with the location on a downtown quiet street and very close to shopping . The staff was excellent. They were able to recommend very nice retaurants and provide directions. At each restaurant when we told them that we were from the Hotel we were greeted warmly. The room was spacious,and kept clean. All in all I would recommend this Hotel for its fine service. By the way, do not miss the breakfast.
1 out of 1 people found this review helpful, did you?
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10 |
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Rashna
Family with older children
Mumbai,
India
May 9, 2012
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The location is the best and the reception staff were very helpful and friendly.if ever welcome back to Florence this is the hotel for us!!
1 out of 1 people found this review helpful, did you?
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8.8 |
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Leon
Family with older children
Christchurch,
New Zealand
April 17, 2012
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Enjoyed stay. Good value for money. Would expect internet in room for no additional cost in a four star hotel
1 out of 1 people found this review helpful, did you?
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7.5 |
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Can
Young couple
İstanbul,
Turkey
April 6, 2012
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Location was wonderful. A very good breakfast. Cleaning of the bathroom is fine. Staff were a little bit sulky. Especially the guy in the breakfast area. Bad decoration. Bed and pillows were not very comfortable.
1 out of 1 people found this review helpful, did you?
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6.7 |
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Viktor
Family with older children
Tallinn,
Estonia
April 5, 2012
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Very helpful staff on the reception. We have not any problems with early check-in, and have received an upgraded room type free of charge.Good breakfast, affable staff at the restaurant and bar. Beautiful and clean rooms. It is not enough light in rooms, close bathrooms, not so comfortable pillows, there is no small shoe horn for footwear, not enough chairs for triple room, no free Internet in number.
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7.5 |
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Gina
Mature couple
Norfolk, VA,
United States of America
March 12, 2012
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My husband and I stayed at this beautiful hotel as part of our tenth wedding anniversary celberation in Italy. The staff were incredibly helpful and the location of the hotel was ideal.
2 out of 2 people found this review helpful, did you?
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10 |
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Emma
Mature couple
London,
United Kingdom
March 9, 2012
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Excellent trendy and safe location for a short trip to Florence. Breakfast and safe, two thumbs up! Recommended Busy hotel full of tour groups, not quiet and intimate.
2 out of 2 people found this review helpful, did you?
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10 |
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Rosalia
Solo traveler
Byron Center,
United States of America
January 26, 2012
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This hotel was amazing! Rooms were the right size. Location was the best, we were just blocks away from the Duomo and on one the most amazing shopping streets of Florence. Staff was great and the breakfast and services were awesome !
1 out of 1 people found this review helpful, did you?
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8.3 |
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Gerald
Young couple
Dubai,
United Arab Emirates
December 30, 2011
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Staff are very friendly and the room assigned to us was sizable the bar was only open from 5pm
Did you find this review helpful?
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10 |
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Ayrat
Young couple
St.Petersburg,
Russia
November 13, 2011
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Good location, good value of price. They had no iron.
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9.6 |
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Rebecca
Young couple
Den Haag,
Netherlands
November 7, 2011
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Location excellent. One of the best (included) breakfasts I've had on many European city trips. Wifi was expensive but there was free access downstairs in the lobby (not wifi but PCs provided)
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8.3 |
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Robert
Mature couple
New York,
United States of America
October 29, 2011
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Website states that rooms are airconditioned, but this is not true. The room was airless and stuffy and I could not adjust the temperature. When I asked about this, the front desk told me that airconditioning was no longer available (mid October). Also, I could not use the telephone in the room, the front desk told me on check out it was never turned on.
Did you find this review helpful?
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7.5 |
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Nadine
Young couple
Adelaide,
Australia
September 13, 2011
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Location was excellent. Staff were very helpful. Rooms had old style decor - part of the charm - but they were still very clean and comfortable. Would definitely go back to same hotel. There was a smell in the internal courtyard that was a little off putting, but not bad enough for us to need to move to a new hotel.
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7.9 |
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Gerard
Mature couple
1 swanage road PO13 9JW angleterre,
United Kingdom
April 23, 2011
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Location was excellent I did not like the fact that you could not regulate the temperature of your room - we found the room cold. On reporting this at the desk they simply said sorry, they could not adjust the heating/air-conditioning.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Ann
Solo traveler
Leipzig,
Germany
May 13, 2012
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Die Lage ist ideal: mitten in der Altstadt von Florenz in einer Fußgängerzone (nur am Morgen sind Lieferfahrzeuge zu hören) und dennoch nur ca. 10 Minuten vom Bahnhof und Zubringerbus zum Flughafen zu Fuß entfernt. Die Zimmer zur Straße liegen mit Blick auf die große schöne Kirche Santi Michele e Gaetano - sehr stimmungsvoll. Das Personal ist sehr freundlich und hilfsbereit. Die Zimmer sind schick ausgestattet und betr. des Komforts bleiben keine Wünsche offen. Der Preis ist hoch - zu hoch wie alle Hotels in der Altstadt von Florenz. Das Frühstücksbuffet ist reichlich, dennoch fehlen mehrere Käsesorten, Schwarzbrot, Äpfel, Margarine und echter Orangensaft - für diesen Preis kann man das durchaus diese Varianten verlangen. Dennoch - ein wirklich tolles Hotel!
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9.5 |
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Valentina
Solo traveler
Roma,
Italy
April 30, 2012
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Breakfast No internet nelle stanze
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7.5 |
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Victor
Mature couple
Sankt-Peterburg,
Russia
April 22, 2012
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месторасположение, дизайн номера, завтрак, уборка, качество кровати. кондиционер практически не работает (включается, гудит. но температура воздуха в номере не меняется), хозяева явно экономят либо на электричестве, либо на ремонте системы кондиционирования. советую посещать этот отель только весной или осенью, т.к. придётся довольствоваться открытым окном (летом задохнётесь, а зимой замёрзнете).
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7.9 |
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Svetlana
Group of friends
MOSCOW,
Russia
April 12, 2012
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Месторасположение отличное, персонал доброжелателен Были комары в номере
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8.3 |
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Nina
Family with young children
São paulo,
Brazil
April 9, 2012
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Excelente localização, café da manhã e atendimento.Happy hour no lobby com excelentes aperitivos.
1 out of 1 people found this review helpful, did you?
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9.5 |
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Konstantinos
Mature couple
ORESTIADA,
Greece
April 3, 2012
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la gentilenza delle signore - personale al ricevimentoed il personale allo spazio di prima colazione. trovando caldo a firenze non funzinava ancora l`aria condizionata
Did you find this review helpful?
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8.3 |
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Elizaveta
Family with young children
St. Petersburg,
Russia
April 3, 2012
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понравилось абсолютно все! особенно идеальное месторасположение и лучшие завтраки, которые я когда-либо видела в отелях подобного уровня!!! нет wi fi в номере, что минус, хотя в некоторых и ловит немного.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Larysa
Mature couple
Donetsk,
Ukraine
March 31, 2012
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нормальный отель!!! интернет только на рецепшн. приходилось идти со всем необходимым для работы вниз, брать пароль для входа ( каждый день он новый) и искать место, чтобы сесть ( не везде хороший сигнал)
Did you find this review helpful?
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7.5 |
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Isabella
Mature couple
roma,
Italy
March 30, 2012
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La posizione centrale Il servizio un po' poco accurato per un hotel del genere. Non ci hanno rimesso I cartellini per ordinare la colazione e una mattina la colazione in camera è arrivata senza posate e senza tovaglioli. Inoltre in bagno c'è un solo shampo e solo bagnoschiuma pur essendo noi in due. Insomma piccole cose che però, a mio avviso, dequalificano un pochino il livello dell'hotel.
Did you find this review helpful?
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7.1 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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