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Piazza Antinori 1, Florence Historic Center, 50123 Florence, Italy – Show map
Excellent location – rated 9.7/10! (score from 893 reviews)
Rated by guests after their stay at Hotel De La Ville.
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895 verified reviews
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Hotel De La Ville's staff speaks: Italian, English
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Bicycle Rental, Library
Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is needed) and charges apply.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
2:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 6 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One child from 6 to 12 years is charged EUR 25 per person per night in an extra bed.
One older child or adult is charged EUR 50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 893 reviews
Value for money
Show reviews from:
In a historic building, Palazzo Alfieri is in the center of Florence. It features free Wi-Fi throughout as well as a terrace.
Score from 397 reviews Excellent
Next the Medici Chapel in the historic center of Florence, the Firenze Number Nine is a boutique property with free Wi-Fi in a restricted traffic area.
Score from 925 reviews Wonderful
Located just 325 ft from Ponte Vecchio, the Hotel della Signoria, renovated in 2013, is in a pedestrian area in the center of Florence.
Score from 951 reviews Wonderful
The Ambasciatori is an elegant hotel next to Santa Maria Novella Church in Florence's historic center, a 10 minute walk from the cathedral. Its soundproof rooms offer air conditioning and free Wi-Fi.
Score from 1199 reviews Very good
Breakfast great , bed very comfortable
Wifi little slow
Breakfast, location, staff
Room size was small
Loved the location Great breakfast Exceptionally friendly staff Would not hesitate to stay here again
Welcoming and accommodating staff Excellent facilites Spacious lobby/reception area It was a 4* hotel which looked and behaved liked one - excellent Great location just a couple of hundred metres from the Duomo
Room too hot with no option to turn down heat
Typical classic-style hotel with very good, polite, unobtrusive service. Very quite, clean and comfortable.
I travelled in January so it was a little bit cold in the room during the night.
Чудовищная шумоизоляция. Спишь как будто на улице. Слышно все и из соседних номеров. Это точно не 4 звезды, максимум 3. Завтраки скудные.
Location , clean , comfortable , lobby , mmodern , renovated
Vvery small room , expensive parking space , small breakfast room , only one key per room .
The only thing I liked about this hotel is the location. Fantastic location but what a nightmare staying there for 5 days!
There reception staff, rude and Unhelpful! I checked in with my family including a child of 6 around 10pm after travelling back from venice. They got all our rooms mixed up and even gave us a single when we booked three doubles. We had to bare the single room as they said they had nothing available U tol the following day. So we bared it even though the drains smelt so bad the conicerge left us the bottle of air refresherner in the room and the only solution was to "spray it" he said to me! After baring the dreadful night in our single beds, I wake up in the morning after eating a very plain continental breakfast, ( you had to pay extra for English breakfast which was 10 euros plus), I went to exchange rooms and they start arguing with me, saying they do not have any rooms to give us yet on there website and on booking.com, double rooms where available! They kept insisting that they didn't have any and after showing them on my mobile the websites. The double rooms were ok, nothing special at all, mattress was rock hard and pillows were flat as ever! The towel smelled of chlorine and the heating didn't work! The next few days, we had to bare the sour faces of the staff at reception whilst walking in and out of the hotel...which made us elderly very Unwelcomed and uncomfortable. I was honestly gals to check out and see the back of the hotel. Thank god they have the location!!!
Good central location Cleanliness Helpful staf
Lack of a restaurant
Convenient for shopping.
A bit danger for acrossing the steet.
The lounge and living room area was cozy, quiet and convenient. We ate in and the light fare for lunch and dinner were good. Breakfast was terrific. Lots of choices.
It is a well maintained, classic, elegant structure with wonderful personnel. As an example, at 2:00 am the concierge made various phone calls to help us locate the closest pharmacy and gave us detailed directions. It was extremely helpful of them.
Rather expensive parking in city center, between €30.00 and €35.00 daily. Nevertheless, it is not an issue related solely to Hotel de la Ville.
Lovely bar & lounge - drinks reasonable price. Very helpful Reception. Nice ambience
Central location, lovely to be able to pop back to the hotel, close for anywhere in the historic centre. The staff, courteous, super efficient. The breakfasts, the variety, the presentation, really delicious. Quiet room, comfy bed, bath. The very civilized 12.00 midday checkout. The happy hour with a tasty 'tapas style' snacks.
The room is spacious and bathroom very nicely decorated.
There are Mosquitos inside the room and we saw a spider too. The reception lady does not look friendly and without a smile when greeting customers.
I cannot understand why this hotel is certified as four stars. I booked one single room, however the room given to me was not single, actually, just half. Bed size is 90 x 180cm, OK! This is of course acceptable as single room. But floor space other than bed is only 2m x 2m. This is an attic room, not for hotel guest. I paid more than. 200€ for less than 6SQM. Ok, they had a bath room with shower other than 6SQM, fine! Furthermore, SMIRNOff in refreg looked not opened but contained only 60%. How they could make this? Shall I show this SMIRNOFF picture which I took? I stayed Saturday night and could not see Serie A. Almost all four star hotels I ever stayed had football channel. Can you believe that four star hotel in Italy does not service football match? When I asked TV channel, reception lady said just "NO!", "NO!" without "Sorry". You should not believe Four star hotel in Italy, they are usually three stars. And This hotel is not even three stars, definitely disaster. This hotel should not provide with single room.
The window show you nithing
Loved our room - the DaVinci Suite. Perfect for a family of five. 2 bathrooms. Good privacy. Great location in central Florence. Great breakfast.
The room and the bed were small
Situation near train station (10 min walk) Clean rooms, good breakfast, friendly staff, near all attractions of Florence
Location was great for sightseeing and shopping!
Florence weather in november, but not the hotel's fault at all. Good stay!
Everything was wonderful! Friendly staff. Excellent breakfast. Cleanliness everywhere. I will be staying there again with pleasure!
Perfect location Very nice old building Friendly staff
Extremely hard bed Quite old interior Hot rooms, that was impossible to change temperature in
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