No one available when we arrived, to let us in to the building (It is an apartment). After much searching for the right mobile number, my partner contacted Eros, and he sent a member of his staff to let us in.She remained our contact for most of the stay, but was not particularly helpful when we had problems. We had no idea how to turn on the air-conditioning. When we mentioned it the day after we arrived, she had not put the remote in the room, so we boiled the first night! Also when a light bulb broke, she didn't know how to fix it or where the bulbs were kept! Eros had to come help with that. She was very pleasant and welcoming, but was nowhere near as efficient as Eros, who we met about two days before we left Rome. Shame he could not have been more available.
A minor problem was the size of the shower cubicle. It was too small for the size of the shower itself! You either ended up being showered before even stepping inside, or had to wet your hair even if you did not want to!
Even though we had a few issues, it didn't detract from our stay at Deja Vu.
Room was very well appointed. Comfy bed, nice relaxing lounge chair. Room was serviced every day of our seven night stay.Breakfast in bed was a treat and it was nice to have access to coffee and tea facilities in the kitchen, after a long day sightseeing! Eros was very helpful when we got to see him!(He was working at another job that week). The fireplace was lovely but we did not need it because it was late May and quite warm in the city already! Location was great as we were just outside the Vatican Wall, and about 500m from the nearest metro station, perfect for sightseeing to the Colosseum etc.