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Via Del Molinetto 11 (check in at Via Della Dogana 9 - presso Albergo San Martino) ), 55100 Lucca, Italy – Show map
Excellent location – rated 9.3/10! (score from 247 reviews)
Rated by guests after their stay at Hotel Diana.
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277 properties in Lucca
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247 verified reviews
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Hotel Diana's staff speaks: Italian, French, Spanish, English, German
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 15 per day.
Vending Machine (drinks), Vending Machine (snacks), Express Check-in/Check-out, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Daily Housekeeping, Fax/Photocopying
Newspapers, Non-smoking Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Italian, French, Spanish, English, German
2:00 PM - 10:00 PM
8:00 AM - 10:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years is charged EUR 10 per person per night in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 247 reviews
Value for money
Show reviews from:
Located half a mile outside Lucca's ancient city walls, Il Casale di Nanni has a quiet location. It features large grounds with swimming pool, barbecue facilities and gazebo.
Score from 400 reviews Very good
The Piccolo Hotel Puccini offers a small, family-run atmosphere in a quiet area of the historic center of Lucca. The birthplace of the opera composer Giacomo Puccini is just around the corner.
Score from 185 reviews Excellent
B&B Anfiteatro overlooks the ancient ruins of the Roman amphitheater in the heart of Lucca. It offers elegant rooms with exposed wood beams and free Wi-Fi.
Score from 823 reviews Wonderful
Loft Apartment Lucca is a self-catering accommodation located in Lucca. FreeWiFi access is available. The property is 600 metres from Guinigi Tower and 6.2 km from Villa Reale.
Score from 5 reviews Wonderful
LOVED this hotel!! Super close to everything and the staff is fabulous. Room is spacious and absolutely adorable!
Excellent location to the train station and the staff were very very efficient and helpful
We did not need a taxi from the train station as we had wheelie bags. However, there are some steps, going through the wall of Lucca town. Close to some restaurants and bike hire. Hotel was clean. In a quiet area of township. Staff operate from Albergo San Martino (around the corner). Staff very helpful.
Musty smell in entrance way, but not in room.
The stuff at the reception was great.
Rooms on the ground floor. Plus vending machines in the corridor, just arround my room made huge noise during the night when somebody bought some drink there. It woke me up few times during the night.
Location was great, with lots of convenient eating places nearby.
Room was spacious and clean. Nice bathroom. Interesting brightly painted walls. Location was great.
Hotel management not on site, at another hotel down the street.
Room was spacious and clean with an updated private bathroom. Close to train station and just off a main square. The staff were very pleasant.
Check-in /out at sister hotel around the block was a bit of a hassle. Bright lime-green paint and harsh lighting made it uncomfortable to want to stay in room.
particularly good location if you like quiet but well situated and in-expensive accomodation.Thanks to the staff.
Charming, central location in the back streets of Lucca. Parking available. Wi-Fi that works. The bedroom was decorated in a fun and funky style. Good value for money.
Location was OK. Very nice lobby and main room.
We were very disapointed in the quality of the room after seeing the lobby. Room needed an upgrade and didn't look super clean. There was some confusion with our reservation at check in which was frustrating.
Good location, nice staff, nice bathroom
Room dark and cold and night but ok for a few nights
Comfy beds, very clean rooms and grounds. At check in we were told about all the amenities and than walked to our room by the same person. The were so nice and very helpful. The area is a quiet part of town yet close to everything.
Lucca is such an amazing town to visit. The walls are amazing especially to travel by bike. The hotel is well located and quiet at night. The room was clean and modern which might not be very common in town.
The other comments about the "vibrant" colors in the rooms are right in the sense that they are a bit weird (Ours was "Google's green"). It didn't bother me at all. There's nobody in the reception as it is shared with the San Martino Hotel.
Great room, easy find, close to station, close to duomo.
The staff we dealt with were super helpful. This was a a really fine stay-over, highly recommended.
Inside the centre and close to all the highlights.
The water pressure could use an upgrade.
Location. It's a 5 minutes walking from the train station.
Room was dark and had only one window almost at the ceiling, we had to step up in a chair to open it. Feels like you're sleeping in a dungeon. Check in time is limited from 10AM to 11PM and between that if you need anything you won't get any help. Bathroom was ok. Mattresses were the worst nightmare, very old and soft, we woke up with a sore back. The only positive thing about this place is the location-5 minutes walking from the train station. But there are a lot of other options nearby. And when you make the reservation, pay attention, since the Albergo Diana is a "B-side" of a hotel that looks like very nice (even the checkin is made at the reception of this hotel, called San Martino). So, it is confusing if you are not aware of it - be very careful on the moment of making the reservation.
Location. Was a 5 minutes walking from the Train Station. But there are plenty of hotels and hostels with same prices around Lucca.
Room was dark and had only one window almost at the ceiling, we had to step up in a chair to open it. Feels like you're sleeping in a dungeon. Check in time is limited from 10AM to 11PM and between that if you need anything you won't get any help. Bathroom was ok. Mattresses were the worst nightmare, very old and soft, we woke up with a sore back. The only positive thing about this place is the location-5 minutes walking from the train station. But there are a lot of other options nearby. And when you make the reservation, pay attention, since Albergo Diana is a "B-side" of a hotel that looks like very nice (even the checkin in made at the reception of this hotel, called Hotel San Martino). So, it is confusing if you are not aware of it - be very careful on the moment of making the reservation.
Location is fabulous. Room and bathroom were extremely spacious and clean. Staff were pleasant. Price was reasonable. It's a 2 star so I hadn't expected anything fancy, but was pleasantly surprised.
Very close to station and nicely decorated room.
Easy access to central area. Quiet location. Air conditioned rooms. Very obliging staff
Doors are rather noisy
Really funky place with no receptionist, just a key to the outside door. Dark hallways, automatic light didn't turn on until you stumble on the step. Very basic, old (not antique) furniture. Too basic for the price.
The staff was very helpful. Great A/C.
Great location inside the city walls. Large room and bathroom. Cool decor, although a bit too vivid for some tastes. Beds were comfortable. Good parking available. Nice, helpful staff. Would recommend for a clean, central location in lovely Lucca.
Hard surfaces mean loud reverberations from the hallways. This hotel annex is not staffed, which can mean loud guests are not dealt with. We had people come in very late who woke us up. The colors used in the room are not soothing (vivid hot pink and yellow) but it wasa fun change from other hotels.
Hotel within the limits of the old city, close to the train station. Very well maintained. Renovated and comfortable.
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