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Via Del Molinetto 11 (check in at Via Della Dogana 9 - presso Albergo San Martino) ), 55100 Lucca – Show map
Excellent location – rated 9.3/10! (score from 232 reviews)
Rated by guests after their stay at Hotel Diana.
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277 properties in Lucca
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232 verified reviews
They speak your language
Hotel Diana's staff speaks: Italian, French, Spanish, English, German
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 15 per day.
Vending Machine (drinks), Vending Machine (snacks), Express Check-in/Check-out, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Daily Housekeeping, Fax/Photocopying
Newspapers, Non-smoking Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Italian, French, Spanish, English, German
2:00 PM - 10:00 PM
8:00 AM - 10:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years is charged EUR 10 per person per night in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Free! Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 232 reviews
Value for money
Show reviews from:
Hotel Universo is just a few steps from Lucca's Cathedral and easy walking distance from the train station. It is set in a historic building with elegant interiors.
Score from 365 reviews Very good
Enjoy the wonders of Lucca by staying at Albergo San Martino, which offers comfortable accommodations within the town walls of the historic center.
Score from 273 reviews Excellent
Just 330 yards from Lucca's medieval walls, B&B Lucca Porta Sant'Anna is a 5 minute walk from the historic center. It offers free parking and rooms with free Wi-Fi, LED TVs and DVD players.
Score from 388 reviews Excellent
Set in a medieval building in the heart of Lucca, B&B L’Altana is just 150 metres from the Roman Amphitheatre. It offers rooms with views of the Torre Guinigi and Torre delle Ore towers.
Score from 32 reviews Excellent
Charming, central location in the back streets of Lucca. Parking available. Wi-Fi that works. The bedroom was decorated in a fun and funky style. Good value for money.
Location was OK. Very nice lobby and main room.
We were very disapointed in the quality of the room after seeing the lobby. Room needed an upgrade and didn't look super clean. There was some confusion with our reservation at check in which was frustrating.
Good location, nice staff, nice bathroom
Room dark and cold and night but ok for a few nights
Comfy beds, very clean rooms and grounds. At check in we were told about all the amenities and than walked to our room by the same person. The were so nice and very helpful. The area is a quiet part of town yet close to everything.
Great room, easy find, close to station, close to duomo.
The staff we dealt with were super helpful. This was a a really fine stay-over, highly recommended.
Inside the centre and close to all the highlights.
The water pressure could use an upgrade.
Location. It's a 5 minutes walking from the train station.
Room was dark and had only one window almost at the ceiling, we had to step up in a chair to open it. Feels like you're sleeping in a dungeon. Check in time is limited from 10AM to 11PM and between that if you need anything you won't get any help. Bathroom was ok. Mattresses were the worst nightmare, very old and soft, we woke up with a sore back. The only positive thing about this place is the location-5 minutes walking from the train station. But there are a lot of other options nearby. And when you make the reservation, pay attention, since the Albergo Diana is a "B-side" of a hotel that looks like very nice (even the checkin is made at the reception of this hotel, called San Martino). So, it is confusing if you are not aware of it - be very careful on the moment of making the reservation.
Location. Was a 5 minutes walking from the Train Station. But there are plenty of hotels and hostels with same prices around Lucca.
Room was dark and had only one window almost at the ceiling, we had to step up in a chair to open it. Feels like you're sleeping in a dungeon. Check in time is limited from 10AM to 11PM and between that if you need anything you won't get any help. Bathroom was ok. Mattresses were the worst nightmare, very old and soft, we woke up with a sore back. The only positive thing about this place is the location-5 minutes walking from the train station. But there are a lot of other options nearby. And when you make the reservation, pay attention, since Albergo Diana is a "B-side" of a hotel that looks like very nice (even the checkin in made at the reception of this hotel, called Hotel San Martino). So, it is confusing if you are not aware of it - be very careful on the moment of making the reservation.
Location is fabulous. Room and bathroom were extremely spacious and clean. Staff were pleasant. Price was reasonable. It's a 2 star so I hadn't expected anything fancy, but was pleasantly surprised.
Very close to station and nicely decorated room.
Easy access to central area. Quiet location. Air conditioned rooms. Very obliging staff
Doors are rather noisy
Really funky place with no receptionist, just a key to the outside door. Dark hallways, automatic light didn't turn on until you stumble on the step. Very basic, old (not antique) furniture. Too basic for the price.
The staff was very helpful. Great A/C.
Great location inside the city walls. Large room and bathroom. Cool decor, although a bit too vivid for some tastes. Beds were comfortable. Good parking available. Nice, helpful staff. Would recommend for a clean, central location in lovely Lucca.
Hard surfaces mean loud reverberations from the hallways. This hotel annex is not staffed, which can mean loud guests are not dealt with. We had people come in very late who woke us up. The colors used in the room are not soothing (vivid hot pink and yellow) but it wasa fun change from other hotels.
Hotel within the limits of the old city, close to the train station. Very well maintained. Renovated and comfortable.
Location in town
Not much light in the Rooms.
The staff were very friendly and helpful. The location is close to the train station. Nice messages on the room walls.
The walls in the rooms were really thin, you could hear plenty of noises from the other rooms.
The modern design, the room was bright, airy and quite spacious. The staff very friendly and helpful.
Would be nice to have an option to get just a cup of coffee or tea in the morning , as we could not find any patisseries nearby and it was raining. However, this will not stop me from recommending this hotel or booking it again when i am in Lucca.
Everything just fine
Colours in rooms!
Quiet location. Clean and tidy. Near all amenities, things to see and restaurants.
No hotel facilities. Just room with bathroom. Too basic for us.
Beautifully decorated rooms. The staff were very friendly and helpful. The location is close enough from the train station to walk.
The staff and everything about Albergo San Martino.
The colour scheme was outrageously awful, made worse by the small high window. My sister was very distressed and we were moved the next day into a 'normal' room in Albergo San Martino which owns Hotel Diana. Hotel Diana does not really exist now, it has no reception or staff of its own or access to breakfast and this bizarre colour scheme everywhere!
noisy doors and streets
Staff incredibly helpful - thanks Fabrizio! Very close to the centre of Lucca and easy reach to the train station.
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