On check out the owner wasn't there and we were received for a guy (he said the owner was sleeping) who worked there.
(very bad staff, by the way)
He charged us 60 euro, we paid with CASH and he gave us a receipt.
The PROBLEM is that we were ALSO charged on our credit card another 60 euro.
Now I´m trying to talk to the owner (Caterina) and she doesn't answer our calls or emails.
We want our money back!
We are hoping that she will be fair about this situation.
If you are staying there, WATCH OUT with double payment.
The location is great. Very near the Pisa Tower.
The room was big, with heating, very clean and comfortable.
The shower is hot and bathroom was also very good.