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B&H Hotels Diplomat
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7.4
Top
Based on
520
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anastasios
Young couple
PALEO FALIRO ATHENS,
Greece
June 19, 2009
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Location to Florence centre was perfect near the railwaystation. Receptionist staff very friendly ,rooms very clean .Breakfast very good. |
9.5 |
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Max
Mature couple
Bournemouth,
United Kingdom
June 19, 2009
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We liked the proximity of the hotel to all the attractions in Florence as well as being located close to the train station The breakfast was disapointing with little variety. The breakfast staff need training in dealing and speaking to customers. We felt we were a necessary evil. |
5.5 |
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Heung
Young couple
Hong Kong,
Hong Kong
June 9, 2009
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Just behind the train station, easy to find. Near the main bus station; opposite the supermarket, easy to buy drink and food. For the receiptist, I think they have 2 shifts, the morning lady is much better. Room is big. I request a double bed, finally it's combined by 2 single beds. No shower curtain install, so after bath, water almost full of bathroom. Not good breakfast, the fried egg had odor. |
5.5 |
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Stephanie
With friends
LONDON,
United Kingdom
June 4, 2009
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Straight across the road from the central train station and walking distance from main sights, markets and shopping. One of the toilet flush buttons not working and no control panel for air con unit in the room. |
6.3 |
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Anonymous
Family with young children
Saudi Arabia
June 3, 2009
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the location , very close to the train station, the hotel staff were very cooperative no garden or other facilities , I think it would be classified less than 4 stars |
6 |
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Sally
With friends
Lenah Valley,
Australia
May 31, 2009
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Accessibility to railway station; Breakfast venue and variety. Value for money. |
7.5 |
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Martin
Solo traveller
qroll street bugibba,
Malta
May 29, 2009
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very central to railway would have liked a bar and resturant to relax |
9.5 |
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Dawn
With friends
Preston,
United Kingdom
May 22, 2009
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Location to Florence centre was perfect only two minutes away. Receptionist staff lovely especially the lady. Free safe which was not expected. Breakfast far better than expected |
10 |
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Robert
Mature couple
GLASGOW,
United Kingdom
May 21, 2009
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The location is very good, near both the bus and rail terminus and not far from the major tourist attractions. The breakfast room is too cramped and there was a lack of available tables at busy times. It is buffet style and there is not much room for guests to move arround carrying hot tea/coffee and food. |
6 |
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Nurgul
Family with young children
Milano,
Italy
May 21, 2009
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it was close to the centre (but all other hotels turned to be close too) the lady at the reception was neither polite nor professional |
4 |
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Sergio
With friends
Tel Aviv,
Israel
May 15, 2009
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the hotel is located in the center an near the railwaystation , this is the only advantage. the room was very uncunfortable there were no facilities for a truveler life. it doesnt earn 4 star |
4.5 |
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Paul
Mature couple
Shrewsbury,
United Kingdom
May 12, 2009
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Excellent location opposite station. Friendly staff, rooms very clean. |
9.5 |
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Anonymous
With friends
Australia
May 4, 2009
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Close to the train station and very comfortable and clean |
9.5 |
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Martin
Mature couple
Luton,
United Kingdom
May 1, 2009
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Proximity to train station and ease of access to central attractions,breakfast included, UK TV news, fridge. No secure luggage storage facility, no kettle in room, some decor in need of repair. |
7.5 |
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Anonymous
Mature couple
United States of America
April 29, 2009
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Location is good, very close to the station, double windows to shut some noise from the street. We have requested non-smoking room, but it was not. |
7 |
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Richard
Mature couple
glasgow,
United Kingdom
April 26, 2009
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All rounder-service to a very high standard in every way |
10 |
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Pietro
Young couple
Basel,
Switzerland
April 14, 2009
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Location, close to the train station. The spring-mattress! Extremely unconfortable, surely not worthy of a 4 star hotel (indeed the worst bed I have ever tried). The room was also very noisy, with an adjecent construction site! |
3.5 |
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Luciana
Young couple
Salvador,
Brazil
March 3, 2009
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I loved the hotel. Staff was pretty nice, specially two women who gave me any information I needed. Room was comfort and I liked a lot their breakfast: good variety of food, eggs, a machine to warm my bread and a good machine of coffee. No, I liked everything about the hotel and If I return to Firenze some day I will stay at Diplomat again. |
10 |
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Paul
Young couple
limerick,
Ireland
February 27, 2009
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close to station,good base to explore places,spacious enough room asked for a double,got 2 single beds pushed together instead.air conditioning wasnt working.thankfully it was not too warm outside so u could just open the window if it was too stuffy. |
6.5 |
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Ms.sabrina
Young couple
Tarxien,
Malta
February 14, 2009
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It is near the city train station and easy to travel to the centre as its really near you can take a walk breakfast was a little poor although it had breads ham and cheeses I would prefare some hot dishes |
7 |
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Spiros
Mature couple
corfu,
Greece
February 12, 2009
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very good hotel and frendly tks spiros yes no bar |
10 |
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Lynne
Young couple
Edinburgh,
United Kingdom
January 12, 2009
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Location was perfect for exploring the city. The breakfast was very good with plenty of variety. Nice big comfortable bed and good mini bar. The description of the hotel claims there is a cocktail bar. This is not the case, however, there is a bar in the sister hotel just along the street. The room cleaning could have been improved upon. |
7 |
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Dominic
Solo traveller
Gzira,
Malta
January 8, 2009
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Breakfast was good. Road works a minor disturbance...very quiet even though its near a train station. The room tempreture was a bit cold. and on one day there was no hot water |
9 |
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Anonymous
Young couple
United Kingdom
January 5, 2009
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staff is not helpful enough. |
6 |
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Anonymous
With friends
Canada
January 3, 2009
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The location lived up to its billing. It was easy to access most of the city sights from the Hotel. Despite our reservation, we were moved from the B&H Diplomat to another of their hotels. The one they initially tried to place us in smelled like a sewer, and so we ultimately ended up staying in the Ambassadori (a third hotel owned by the same chain). The Ambassadori is by no stretch of the imagination a four star hotel. More like a 2. The advertised in room internet also did not work. |
4 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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