Hotel Diplomat  

Direct gelegen aan het station en ideale ligging om van daaruit Florence en omgeving te verkennen

Dat in het land van de goede koffie, in dit Hotel bij het ontbijt gebruik werd gemaakt een Nescafe-automaat. De koffie hiervan vind ik persoonlijk niet te drinken. En dat terwijl in de andere hoek(onder een witte doek) een echte espressomachine stond die niet gebruikt werd, dan alleen voor het warm stomen van de babymelk.

Voor ons een gunstige liggin nabij het station in Florence (Santa maria Novella). Ook direct bij het centrum.

Prettig verblijf.

onze kamer, aan de achterkant van het hotel, bood ons de gelegenheid van een rustige middagpauze tussen ons bezoek aan de hectische binnenstad. Daarnaast was er airco op de kamer welke we zlef konden bedienen.

Ondanks gedateerd pand is, de kamer zondermeer comfortabel te noemen met een prachtige badkamer. Auto wordt door personeel hotel keurig naar een parkeergarage gebracht en na verblijf weer voorgereden.

Het hotel ligt pal tegenover het station van Florence in een blok met meerdere hotels die met mekaar zijn doorverbonden, doch ieder met een eigen entree. Het pand en de inrichting is gedateerd, evenals het beoordelingsmoment voor de 4 sterren. Zelf parkeerplek in de buurt van het hotel denken te vinden is een utopie. Parkeren kost dus 27 euro per dag voor onderbrenging in een parkeergarage in de buurt.

het bed was erg hard

rust

Hotel's in front of the train station which is approx. A 10 min walk from the Duomo and other sites. Location is thus good. Breakfast offered a variety of options.

Rude or at best unfriendly staff, horrible room (hotel was in process of refurbishment, but i'm not sure that can be an excuse given their prices). Air conditioner's pipes sticking out of ceiling (it didn't work anyway), shower dirty and door broken (I fixed it myself), no Wi-Fi despite promises matter will be looked into (for 3 days it wasn't). Staff just couldn't care less. Dirty walls and ceiling, small and repulsive room which had nothing to do with the photo on this website. Hotel corridor looked pre-WW ii, dirty carpet, torn in places. Overall, a disgrace of a hotel, and worst value-money reference ever. If you had the choice - do not book there.

I paid 124 euro's for what was described to me as an 'superior double room'. What I actually recieved was a standard room with no additional features to warrant it's increased fee over a normal double room, despie the photos on the website showing an entirely different and far more luxury room. The bed wasn't even in a double bed, but two singles put together. We was told to check in at 3, but were made wait by the maid for over half an hour because the room hadn't been prepared. I was extremely dissapointed, and the experience had a detrimental effect on my stay in Florence.

room was really noisy and when we said that to the personel they did not believe. then they started to make new reseption which where noisy also. whit kids not good place to stay

The location is ok.

The facility is out of date especially the beds, very uncomfortable, I couldn't even have a decent sleep! Don't understand how could a hotel like this been classified as four star?!

Location - место расположения.

Bad service. Windows did not close. Cold in room. Very small room. Not more than a 2 star hotel at high price. Internet did not work during the first day. I rate this hotel 3 out of 10. Repairs in hotel and they were painting the walls which resulted in smell. Do not stay in this hotel.

I did not like the dirty carpet lack of shower cubicle chipped and gouged walls . Building work everywhere. No real Italian coffee at breakfast just a machine terrible.The group checked out after one night even though I had pre paid a lot of money for two nights. I think that this hotel made no effort for customers you are just a ticket for them and as soon as you pay they can get the next one in.