Hotel Doge  

Checking out was about the best thing I can think of.Knowing that I wouldn't have to return to that room with my family at the end of a long day made me so very happy. I'm so thankful to have checked out and moved on.

300 words would never be enough to describe all of what we didn't like about the Hotel Doge. Bathrooms were filthy, no clean towels, black mold, leaking water, no shower pressure, and limited hot water. Beds had ripped up mattresses and were disgustingly filthy, holes in walls. Do not stay here.

Location was good, that's about it

Everything except location. Problems started as soon as we booked as they immediately double charged my card and denied it for about a week. Then after finally accepting this occurred we got told day after day we would get a cash refund but recieved nothing each day. Then were promised this would occur on check out. On check out we were told by the same staff a cash refund is illegal in Italy and they would have to transfer the money. After initially receiving a portion of the overcharged amount it took me 2 months to receive a full refund and never received an apology. However booking.com were very helpful. On top of this the rooms smelled really bad and were dirty and tiny (could barel fit luggage in there). The hotel building was literally falling apart. TV didn't work and when we asked for it to be fixed it took a day for the guy to come to our room. The website is nothing like the actual hotel. There is no wifi as is advertised. The towels were like napkins. The breakfast was just a stale croissant. And worst of all the the staff are rude and uninterested, when I had to use the reception computer to get my bank details (as there was no wifi) the man interrupted me while I was sitting there to write back to his friends on Skype. Me and my girlfriend are on a 4 month trip and this Is by far the worst place we stayed! DO NOT STAY HERE!

The location was 5 mins walk from Barberini metro station and 5 minutes to the Spanish steps - 10 minutes to Trevi Fountain so pleasant to be able to stroll home in the evening. 1 member of breakfast staff v good and one receptionist very good - though struggling with poor hotel.

Very difficult to find as there was very little signage - just a plaque in the wall which you couldn't have seen unless you stopped and looked at every door way. The entrance was a wide corridor with filthy glass display cabinets either side and did not look anything like a hotle entrance . We were checking road numbers on opposite sides of road as they went up in 2s expecting our side to be even numbers but number 106 was opposite number 13 so we went far too far ! There was no reply when we tried to call them. When we booked we searched for twin rooms on booking.com - but were not aware that when we actually booked with thw hotel we should have added that we wanted twin rooms again. Nb This needs stressing. They accommodated us in single rooms on separate floors. Floor 1 had another another hotel name ...? Floor 2 - my floor was in darkeness and I had to stumble thru the dark breakfast room to put the light on to check out where my room was!! (I.e down a corridor the other side) . Lift only stopped on mid stairs halfway between floors so you had to lug cases. No help offered with cases. We were told we'd get twin room on 2nd night and our cases would be there following night. Our cases were still in reception and no room was ready 2nd night. Reception staff went up and pulled beds apart to make twin beds and did not take up extra sheets and covers - we needed to ask for a second sheet and second cover. No air con in reception or corridors - 30degree c . Air con in room - one setting only - bit too cold for al night - though effective. Rooms by road very noisy cars on cobbles ... and heard every word other neighbours were saying. Bathroom tiles and shower were dirty - uncomfortably dirty. This hotel should have no stars - I will not recommend it and would not return. Other people staying there said their room was not made up at all over weekend. A very poor hotel with some staff trying to make the best of a bad deal.

Hotel Doge exceeded my expectation. My room was always clean and warm to come back to after a day of exploring Roma. Breakfast was fantastic, the pastries set you up for the day. Most importantly was the great location and polite and helpful staff.

The location is excellent, in the center, metro station is close. The breakfest is good, rooms are clean, clean towels every day.

Pretty small room and not too beautiful, but if you come to see Rome and only sleep in the room it doesn't matter at all.

The only good thing about this hotel was the service at the reception. However, in total one could say that it was actually moderate.

The room was unacceptable, nothing like the rooms you can see on the hotel's website. The breakfast was less than moderate.

The location. The rest was the worst hotel we stayed at out of 15 hotels. And clearly.

Firstly ill say that I am not one to complain, we stayed in 15 hotels during our holiday and this was the worst by a huge stretch! Even at the price. Disgusting beds. Old, collapsed springs and dirty mattress. I slept on the floor for each of the 3 nights. Because they couldn't move us. Shower so small that I couldn't cup the water in my hands because my elbows hit the glass. It took over 5 mins of running the tap before we got hot water. Zero water pressure. So little in fact that a couple of the nozzles were actually dripping in the shower. Heater didn't work. Plus a very small room. Breakfast was only a croissant and coffee.

Best buy and location for the buck

Thin towels

Location was excellent but the hotel rooms vary from good size and modernized to small and terrible -old, dirty, ugly. Luck of the draw which room you get when checking in. Third floor all rooms seem to be renovated. Very much a 3 star hotel. Entrance way is a scary rundown hallway. First impression if not prepaid was to run away. After 4 days we were okay with it as we had a refurbished room and location was great and we were out all day. Not a hotel room you could enjoy just being in for rest and relaxation.

Very shabby entrance way - and chance of getting a bad room. It had been recommended to us but I could not recommend to anyone except young backpackers who are okay with hostel standards.

Nothing. It's horrible

Everything

Hotel located next to The Squere of Spain, and 5 minutes walking to shopping centre and other seesigns.

There was no hot water during 2 days. There was not WI FI and breakfast is really poor.

Easy access to the metro and the city centre, good position. The rooms are clean and sufficiently comfortable

No internet connection in the room. Rooms are a little bit small