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Borgo San Lorenzo 4, Florence Historic Center, 50123 Florence, Italy – Show map
Excellent location – rated 9.4/10! (score from 146 reviews)
Rated by guests after their stay at Domus Duomo.
Unfortunately it's not possible to make reservations for this hotel at this time.
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146 verified reviews
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Domus Duomo's staff speaks: Italian, Spanish, English
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Non-smoking Rooms, Family Rooms, Soundproof Rooms, Heating
Italian, Spanish, English
11:00 AM - 8:00 PM
10:30 AM - 11:00 AM
Cards accepted at this property
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Based on 146 reviews
Value for money
Show reviews from:
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Perfect location if you are going to visit the city
you need earplugs during the night because of the noise from the street
We had to climb 80 steps to get to our room. We had noone to talk to you for what we needed. We had no phone to call someone. There is only ONE bathroom for 5 rooms. No internet, no TV nothing there.
NO service NO one to let us in (no reception) NO english speaking personnel NO one to picked up the Phone (number at the door...) Key of front door was broken No WiFi NO information about parking and that is necessary because of the ZTL zone Room was not clean, smell was bad
This is not a bed and breakfast. No breakfast. No coffee. No coffee pot. No reception area. No one met us. Waited an hour. Lady in building had to call to get someone to Check us in get us into our room.no one answered at main number. No lift. Had to carry bags up 8 flights of stairs. No coffee. No wifi. No soap. No a/c. Doors hard to lock. No shuttle. Was told by various people in businesses close by that this is a reaccuring issue. Location seemed like it would be good but noise level was awful. Street cleaners trash trucks partiers. Loud til 3 am. I would give it negative 10 stars.
Location (but any hotel in city centre Florence is a great location). Room size.
No one there to check us in. No one answering phone number provided. Despite finally getting checked in, received an email a few days later from booking.com to inform me that the hotel had contacted them because we hadn't checked in. Demanding we have to pay cash and not credit card provided via booking.com. 82 stairs up to reach hotel. No response from staff to emails. No working wifi. One roll of toilet paper. Window/shutter in washroom did not close, so washroom was visible to neighbors. No English channels on 'satellite' TV. One fan to cool the room.
The only positive is the location, you can beat that. Just in the middle of the mos important landmarks in Florence, surrounded by restaurants, cafés even a supermarket just down stairs
The rooms are old a smelly, big enough honestly but nothing special. To get to the b&b you have to use the stairs, that is not mentioned anywhere ! Stairs are old and extremely dark! You can barely see the steps... They should mention it in advance, people with too much luggage or small kids would have a hard time with these old dark and narrow steps! Staff is never in the b&b, they will just receive you to give the key, after that if you need something, good luck! Also neither the room or the bathroom is even refreshed during your stay, no cleaning during your stay at all.
The room was well presented, quite large and very clean. We had a view of the cathedral and a small balcony.
The downside to this accommodation is that it is hard to find, with only a wooden door amongst a very busy street. We had arranged a time with reception in which we would arrive as requested however they were not there and we had to call the number on the door before being asked to wait with no apology. Once through the large door there was 10 flights of stairs to tackle so I wouldn't advise staying here if you can't managed to carry yourself and luggage up the steep stone staircase.
when we arrives, a staff lead us to a guest house called 'green domus'. It's far poor than the picture shows. No room service at all. The Worst thing is when we pay by card at check in, a lady promised to give us the bank transaction receipt the other morning. Whereas, when we check out 2 days later, we still can not get the receipt. Then she promised to e-mail me the receipt and failed her words again. The staff is poor English trained.
Clean. Good location.
A little noisy. Check-in was not very comfortable for foreign travelers .
Location is great. Really really good value for money.
It's 50m far from Santa Maria di Fiore and 10m far from the rail anb bus station.
The flat is at the 4th floor, and has not lift. Moreover there is a funny thing in the name "Bed&Breakfast" because you cannot have breakfast in this place as it's only a flat.
The location is excellent and the interior is clean and in good condition.
The descriptive text on Domus Duomo should contain information that it is on the 4th floor without lift. I did not mind at all, but some guests may want/need to know in advance.
This b&b is just located next to the Duomo.
It is on the 4th floor.
Location. Price. Wifi.
Lack of Basic facilities. Not clean enough. Dusty. No extra Toilet Rolls. No cleaning of bedroom. No change of towels.
Location is wonderful. Low pricing.
Nothing but I wonder why it is called a Bed & Breakfast. There is no reception, no breakfast. You just hire a room and that's it. Room was not very clean. The very basic IKEAinterior is already damaged (blue room) But again, what would you expect for these prices ?
need to notify when coming late
Only stayed one night. Bedroom was small but very nice, liked the painted ceiling and the bed was very comfortable. Would have liked to try the washer and dryer and the kitchen facilities.
Borgo San Lorenzo is a very noisy street! Also, not too sure how organized the staff are. Got a message from booking.com asking why we hadn't stayed there! Think we confused them by paying on arrival due to leaving early the next morning. Also, we arrived at same time as some Brazilians who had been waiting 2 and a half hours despite having emailed arrival time. The girl who met us was very helpful, think problem was at management level.
The location is great!
There is no one at the place, not even to checkin. They don't clean your room everyday. And they made me wait 2 hours to checkin. Staff is horrible.
Location: really in the city center, just few meters from the Duomo. Nice and clean room, and quite large as well. Cheap price.
There isn't any staff member in the hotel. Hence it is possible to check in only after calling the owner.
Incredible view. Staff really fancy. A Little Paradise in Florence
They moved me to another hotel. No credit card, no receipt.
It was so nice place just in the historical city center. Room clean,nice staff. A good place to stay
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