We had the triple room and were provided with only one key for three people. Keys are needed to enter the building at the street, to get into the Hotel, and for our room. We requested additional keys and were told not possible. When the hotel is staffed, (no set hours) we could ring the street buzzer, however for most of our three precious days in Rome, we had to negotiate our schedules around the key, coordinating our return, getting up to let the last person in at the door to the street etc. For us, this was extremely inconvenient and significantly impacted our stay. I travel a lot and have never encountered a hotel with this key limitation and for us it was unacceptable (won't return won't recommend). The paying guests should not have to work around the hotel in this way. If you are a single person or group who will do everything together, then everything else was very good.
The room was new, comfortable and spotless, the location excellent, the staff, when there, was very helpful in every way, quiet street.