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Newest reviews for ADI Doria Grand Hotel

  • Christine
    August 29, 2014

    Quality hotel Close to Milano Central station


  • Peter
    August 11, 2014

    Had a family of 5 including small children. Made a genuine error with booking but the hotel refused to refund an additional room, whilst still communicating that it was ok for my family of 5 to fit into a family room. Left a bad taste in the mouth.


  • Peter
    August 11, 2014

    The hotel was in a convenient location a short 10 minute walk from Milan central. Rooms were comfortable.

    Disappointed with customer service and lack of communication between staff, over a hat that we had left at the hotel a couple of days previous to this. All worked when we called to see if they could find it in the room and keep it for our return. The hat was kept at reception for us with a note on it, but we had to push to get the shift to find it. No communication between staff.


  • Jilong
    June 24, 2014

    Seems a very old hotel in terms of interior decoration. Very nice breakfast.

    Staff seems a bit lighthearted. If you don't ask they won't tell you any useful information (e.g. wifi passcode, breakfast location/timing, etc.)


  • Reinard
      South Africa
    June 22, 2014

    The fruit were usually overripe and in some cases rotten. Staff unfriendly and seemingly unwilling to speak English.


  • Wilhelm
      South Africa
    June 3, 2014

    Relaxed atmosphere

    We had a kettle and coffee /tea in room but I had to pay Euro 10 for milk! Very very poor!


  • Carol
    May 27, 2014

    Breakfast was excellent. Meal in cafe excellent as were staff. Decor was elegant . Location close to Centrale.

    Our room had a strong odour of smoking. Our key was given to us without any ID required.


  • Frank
    May 20, 2014

    a place gthgat knew what it was doing


  • Dmitry
    May 12, 2014

    Location is very next to Milano Centrale train station and only 4 stops by metro to Duomo. In general nothing to claim so we can only recommend this hotel to the visitors who's planning to go outside Milan.


  • Naohiro
    April 24, 2014

    It's located close to the station. We stayed family suite and it was large enough for five people including a infant.

    Shower temperature is not good due to the old type of adjuster. Door lock is not auto lock and room key was so big and heavy.


  • Gavin
      United Kingdom
    April 11, 2014

    It's a disgrace that the hotel does not have a Iron so I could press my Shirt . I had a very important meeting and had To go with a crushed shirt To my meeting , you do Have a service but the timing was not right . Very Poor from a so called 4 star hotel . I can get a iron From the lowest budget hotel anywhere I have Stayed .


  • Roald
    April 3, 2014

    The hotel is close to everything .

    Really not sure about the staff ... They need to smile a bit more and welcoming .,


  • Sarah
    February 5, 2014

    location clean and chic



  • Anonymous
    February 4, 2014

    Very friendly and helpful staff That's reason stay on regular basis

    Room ironing facility not available on my last stay


  • Jon
      United Kingdom
    December 25, 2013

    a good hotel


  • Raymond
    December 17, 2013

    Staff were friendly and helpful especially those we met at the breakfast area. There is a supermarket across and also within walking distance of the metro.

    Each wifi sign up is only valid for 10 hours so we have to keep requesting for password. The room is a little dim.


  • Chris
      United Kingdom
    December 11, 2013

    Absolutely immaculate hotel and room with wow factor furnishings & presentation, including friendly smiling staff. + free wifi and Sky channels - very good value.

    Room service, mini bar, phone calls etc are just way too unjustifiably inflated in price. But you can honestly get away with not having to use these, so still a bargain.


  • Mark
      United States of America
    November 25, 2013

    Generally most everything was good.

    Having to go to the desk every 10 hours to get another code for the computer. This is a minor point though.


  • Anonymous
    November 11, 2013

    Reasonable price & services ... Very good breakfast !


  • Mahmoud
    October 27, 2013

    Friendly staff, good breakfast (not fancy), free wi-fi, secure car parking, close-by supermarket, restaurants, subway, etc. Also close to Milan Main Train Station.

    No iron, No english tv channels and ac was not working properly. Car parking charges not well explained at booking time (the garage charges €28 only if the car stays in for 24 hrs, otherwise they charge €2 per hour if any less than 24 hrs).


  • Eun
      South Korea
    October 25, 2013

    Everything was just so so...

    The location is not that bad. It is not far from central station but is far to carry a heavy bag. It was very cold in Milan.(The celsius 6~8 at night ) So My mother and I caught a cold. The room was very cold. So I asked to staff to warm up the room very politely, but staff was so unkind and he replied that there was a extra blanket... Who doesn't know that? Morever, pillows and blanket quality were not that good as they promoted...


  • Anonymous
    October 23, 2013

    excellent location, well kept, sky tv in rooms, excellent restaurant and breakfast spread, friendly staff

    all the hotel including the rooms were saunalike with the heat. don't know why the rooms cannot be individually temperature controlled. had to open window at night as too hot.


  • Feyzan
    October 23, 2013

    The breakfast was good and the hotel is near the Milano Centrale.

    I don't like the two men who Works in the reception. They are too inhospitable, exceptionnaly to the children. and the use of wifi is too limited.


  • Anonymous
    October 21, 2013

    Super hotel when we stay several last years.


  • Fotios
    October 2, 2013

    A beutiful hotel near metro. (Caiazzo) Great brekfast and very very very very beautiful bed and bathroom.


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