Starhotels Du Parc  

One of Italy's few quiet hotels. Comfortable. Good breakfast. The night light in the bathroom is a good idea so as not to wake anyone else up.

Internet access should be free throughout the hotel. The lifts had a habit of stopping at floor 2, even though that button was not pressed. Another guest said it had been like that for years, though I don't remember it being a problem last time I stayed there. The shower screen was too small so water went all over the floor. The shower head was not adjustable and the water pressure could have been used to strip paint!

We were very disappointed by the location of our hotel after viewing various pictures of it on-line. The on-line pictures gave you the impression that the hotel was in the park at the back of the hotel and not on a busy road as was the case. The short walk to the park was very scruffy.

Friendly staff, nice breakfast

Rooms were a bit old-fashioned

the location is close the town center and a 10min walk from the train station. nice park nearby. there is parking if you need it.

The room does not have individual temperature control and was 27C the whole time. very unconfortable. there are various weird smells in and around the hotel --not good ones generally. the breakfast is underwhelming with no fresh juices or fruit or any sort of vegetables. there are some local cheeses and meats however. not great coffee, which is surprising for italy. Service at breakfast is pretty abysmal. Internet is free for 30min downstairs per day and 5,50 in the room. It's slow and we were double-charged one day as it did not work. This is not really a great business hotel and is in need of refurbishment. There are better choices in the center and around Parma for similar prices, so i would not stay here again.

The rooms were once very nice I would think.

The reception staff were completely on another planet. The only service we got was for a person to help us to the car. When we arrived the guy turned the other way. We had our dog with us. The receptionist gave us the rules in a very loud voice bellowing across the foyer. You will not.... You will not... You must...mama mia... On and on. We were not to leave the dog in the room but we could leave him as a special favour in the room if we went to breakfast.... The restuarant was closed from the 23rd December to the 8th January, something the website omitted to state. You could not even get a glass of water if it was after 10 am for breakfast. They generously allowed you to use the internet in the lobby if you had your computor for 30 minutes a day... It was so far away from the centre, yes just a short walk through the park, a joke... Ok if you are 12 and a runner. We could not wait to leave it was very ordinary for a 4 star hotel.

Friendly and helpful staff at reception. Good advice about restaurants and how to get round. Perfectly located a short walk from the railway station and a delightful walk from the rear of the hotel straight into the Ducal Park, across the river into the heart of the historic centre. Lovely room, quiet and feeling quite luxurious. Excellent buffet breakfast.

Only possible reservation was the limited access to WiFi. Either you paid or had 30 minutes access in the ground floor public areas.

The hotel is well located with an 1,000 metre walk through the park to town and the same distance from the railway station. The room was clean and the breakfast good. Staff were griendly and helpful.

We were told there would be snacks on Saturday evening, but there was little available with poor service and we made the wrong decision to eat at the hotel.

Location

Female front desk clerk-not the Asian one

The room and decoration were dark and out of date. The furniture was scratched and banged up. The ceiling in the bathroom was stained from water seepage. The internet was expensive. The breakfast was ordinary. I booked a superior double room and there was nothing superior about it. In fact I am not sure they gave me a superior room.

A lovely hotel. It is very attractively laid out and the rooms were very nice and comfortable. We found the staff very intelligent, qualified and helpful. Our receptionist spoke several languages. The waiter in the restaurant was so friendly, informative and helpful we were most catered for in every respect. The food was excellent.

As the hotel has its own parking facilities, we thought it would be more appropriate not to charge residents for parking. There were a few spaces available at the front of the hotel which were free of charge, however there was not a free space upon our arrival, we were charged to park in a less convenient place.

We had stayed in the Starhotels in Toscany and we decided for it in Parma and the level is the same, clean, good services, everything very good. No complains.

Well-situated by Ducal palace in Parma and opposite supermarket. Short walk through lovely park to the centre. Sad it has no view onto the park. Good sized well-equpped rooms and excellent aircon. A good base for visiting the city for a night or two. No doubt in normal times it's busy with conferences and business, but in August it's ideally quiet.