Starhotels Du Parc  

Well-situated by Ducal palace in Parma and opposite supermarket. Short walk through lovely park to the centre. Sad it has no view onto the park. Good sized well-equpped rooms and excellent aircon. A good base for visiting the city for a night or two. No doubt in normal times it's busy with conferences and business, but in August it's ideally quiet.

I appreciated the front desk staff. They were very friendly, helpful and efficient. The hotel is clean and the rooms are nice.

I was quite disappointed by the "american breakfast". First of all, cut up fresh fruit was few, on Monday not even offered. Canned food available, but since this hotel is in Italy, it's a shame they don't offer fresh fruit. Hot water for a cup of tea was never hot, more lukewarm. Coffe was quite disappointing.

The staff was incredibly rude. I mean, ridiculously unhelpful. The location was nice by the park but otherwise somewhat industrial by main road. I would not have felt safe to stay there alone. Hotel facilities old, carpets old, looked very outdated and shabby. Mostly tour groups staying here.

One of the most comfortable hotels in Parma

Location is excellent for efsa, but it is rather far from the centre of Parma

The rooms were once very nice I would think.

The reception staff were completely on another planet. The only service we got was for a person to help us to the car. When we arrived the guy turned the other way. We had our dog with us. The receptionist gave us the rules in a very loud voice bellowing across the foyer. You will not.... You will not... You must...mama mia... On and on. We were not to leave the dog in the room but we could leave him as a special favour in the room if we went to breakfast.... The restuarant was closed from the 23rd December to the 8th January, something the website omitted to state. You could not even get a glass of water if it was after 10 am for breakfast. They generously allowed you to use the internet in the lobby if you had your computor for 30 minutes a day... It was so far away from the centre, yes just a short walk through the park, a joke... Ok if you are 12 and a runner. We could not wait to leave it was very ordinary for a 4 star hotel.

Friendly and helpful staff at reception. Good advice about restaurants and how to get round. Perfectly located a short walk from the railway station and a delightful walk from the rear of the hotel straight into the Ducal Park, across the river into the heart of the historic centre. Lovely room, quiet and feeling quite luxurious. Excellent buffet breakfast.

Only possible reservation was the limited access to WiFi. Either you paid or had 30 minutes access in the ground floor public areas.

The hotel is well located with an 1,000 metre walk through the park to town and the same distance from the railway station. The room was clean and the breakfast good. Staff were griendly and helpful.

We were told there would be snacks on Saturday evening, but there was little available with poor service and we made the wrong decision to eat at the hotel.

Beautifully equipped and very spacious rooms

Breakfast could be improved

Location

Female front desk clerk-not the Asian one

The location is good.

We've been to Italy for 7 night 3 we spent at that hotel, it was the most expensive hotel (60% expensive than the other hotels) we been to, and the most unpleasant, almost all of the staff are unpleasant, we received a room without any view or balcony. The whole experience was uncomfortable.

The room and decoration were dark and out of date. The furniture was scratched and banged up. The ceiling in the bathroom was stained from water seepage. The internet was expensive. The breakfast was ordinary. I booked a superior double room and there was nothing superior about it. In fact I am not sure they gave me a superior room.

Location, facilities and the personal: they are so nice. Beautiful hotel. Excelent breakfast.

This place was well overpriced, the most expensive place we stayed in italy, and would have been luxurious once, but is now dated, and really not set up for the modern traveller. The room was huge and comfortable but musty and old. The Wifi was $5 euro an hour, and so slow you couldn't use it. You can get half an hour free if you sit in the lobby with your laptop, but have to pay to use the lobby PC. The hotel is a 15-20 minute walk from the center of Palma, and in a pretty out of the way part of town. May be good for business travellers who don't need access to the net (not sure who these would be).