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Via Della Scala 12, Santa Maria Novella, 50123 Florence, Italy – Show map
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348 verified reviews
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Hotel Elite's staff speaks: Italian
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WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 26 per day.
Non-smoking Rooms, Family Rooms, Heating, Air Conditioning
1:00 PM - 8:00 PM
2:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 8 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 15 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. No extra charges.
Cards accepted at this property
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Based on 348 reviews
Value for money
Show reviews from:
Featuring a heated indoor pool and a rooftop bar with 360° views out over Florence, this ultra-modern hostel is a 10-minute walk from the Santa Maria Novella Train Station.
Score from 3008 reviews Very good
Hotel Ferretti is a 1-star hotel that is 295 ft from Florence's Santa Maria Novella square, and a 2-minute walk from the shopping street of Via de' Tornabuoni.
Score from 538 reviews Good
Soggiorno La Cupola features simple, stylish rooms with free Wi-Fi, in a historic building in the center of Florence.
Score from 249 reviews Review score
Hotel Bodoni is just over a quarter mile from Florence Cathedral. It provides free city maps and free Wi-Fi in public areas.
Score from 1604 reviews Good
Nadia was very helpful and friendly.
Four keys to get to the room.
Great and really helpful staff, she gave us a lot of good tips and hints. Location close to Santa Maria Novella and walking distance from all points of interest. La Grotta di Leo restaurant is in the same street and has great and affordable food. As for the city it offers so much exquisite art and architecture and charm!
The woman at the reception of the hotel was as kind and welcoming as she could be. She was incredibly friendly.
As an indication for the size of the room; whilst sitting on the edge of the bed, my feet were in the shower. Also, the shower doors are of such poor quality that they don't close and it looks like they might fall off any second.
Location is good
There is no receptionist , have to go to other hotel to collect Key's Water pressure is so low that we cant have a bath. it looks like hunted house,
Location, very friendly and informative receptionist
Eccentric tiny bathroom to room 1. Advice: patience required. Hit plunger to flush WC. practice makes perfect. Use shower at a time when other residents don't shower, otherwise no water.Don't use shower curtain (no space), Keep clothes and bathmat dry (e.g. in dry bidet) . Lift WC seat. patience: water heats after a few minutes. Use bathmat to dry floor.
The lady at the reception is very nice. She describe the whole Firenze to us on the map. All we need to do is to follow this map.
Extra bed was pretty flimsy
We stayed for two days. Overall, the hotel was pretty nice. The front door lady didn't know English, but somehow we managed to understand her. The room was big and clean. The location was really good - 5 min walk to train station, just 1 minute to the beautiful Santa Maria Novella and very close to the city centre.
The wifi didn't work in our room. There was a smell coming from the restaurant, which was at the ground floor. But it was only when we were walking up the stairs.
Location, clean and well maintained..
Mosquitoes, poor WiFi, low water pressure in shower, expensive....
- fantastic bed :) - great bathroom - wi-fi - localization(near SMN Station, downstairs a ristorante, markets, all these great Italian things :)) - EVERYTHING :)
size of the room
In the middle of the city center
No safe parking, we had to pay 18€ for garage for motorcycle
We only stayed a night but we really liked this place. Very centrally located (close to the train station and the piazza) and near lots of shops and cafes. It's tough to beat the price and the receptionist Nadia was super nice and helpful! She gave us maps and lots of tips on Florence when we checked in. They even let us store our bags for the day. I'll be back!
Staff was very helpful and welcoming. She pointed us the main sites to see. Hotel is very near to the train station and other sites. Clean towels and toiletries provided.
AC could have been a bit more powerful. There was no kettle provided for tea or coffee. Although you could buy drinks from the vending machine. There was a foul smell on the staircase leading up to the hotel. There was no view from the room we stayed.
The room has a small shower room, which is a pleasant surprise since we booked a room with shared bathroom. The reception is at another hotel but the receptionist is the nicest I have ever seen. Excellent location, close to train station.
Very weak wifi
Clean and extra-wide room+bathroom, close to train station, quiet, good sleeping quality
no receptionist after 4 pm, because of the restaurant below the entrance was smelling bad
Location is good. Easy to travel to the other part of the city
The mattrasses were not good.
location is good, close to everything. air conditioning.
had to check-in at a different hotel (5 mins walk away and not easy to find) and walked back, which was a hassle when you are carrying luggage. staff not available 24 hours at the hotel.
Location Friendly staff Great value for money
The share toilet is small Shower in the room
- Location, close to the train station and most tourist attractions are in walking distance
- wifi reception was really poor - We arrived at 3pm and there was no one in the hotel that we need to go to another hotel to checkin and get the keys
Good location, near the station, really nice passionate receptionist.
Frustrating that you had to go to another hotel to pick up the key.. Could have e-mailed? No staff after 4pm. Bed wasn't the most comfortable in the world..
we requested a double bed, however they gave us two single beds... there is no elevator, and you need to climb many steps...
the receptionist is so warm, the best stuff I've ever met!!!!!
Room No.4 is sooooooooooooooooooo tiny that it's impossible to open 2 luggage at the same time. Oh my, it's so tiny which makes it not comfortable at all.
Stayed 1 night. No frills place with helpful staff. Clean and comfortable. Good nights sleep. No complaints.
The lady on reception was great!
We felt it was quite expensive for what it was but is probably comparable to other hotels in Florence
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