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Property Highlights

Free WiFi

Places of Interest:

Santa Maria Novella (0.2 miles)
Show map Hotel Elite

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Score from 2419 reviews Very good 8.1/10

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hotel Located just 215 yards from Santa Maria Novella Station, the Hotel Montreal provides attentive service in a central location. It has free Wi-Fi and air-conditioned rooms with flat-screen satellite TV....

Most recent booking for this hotel was yesterday at 19:25

Score from 441 reviews Very good 8.1/10

Newest reviews for Hotel Elite

  • Zubair
      United Kingdom
    August 15, 2014

    Staff was very helpful and welcoming. She pointed us the main sites to see. Hotel is very near to the train station and other sites. Clean towels and toiletries provided.

    AC could have been a bit more powerful. There was no kettle provided for tea or coffee. Although you could buy drinks from the vending machine. There was a foul smell on the staircase leading up to the hotel. There was no view from the room we stayed.

    7.1

  • Canan
      Turkey
    August 6, 2014

    Clean and extra-wide room+bathroom, close to train station, quiet, good sleeping quality

    no receptionist after 4 pm, because of the restaurant below the entrance was smelling bad

    6.3

  • Agus
      Indonesia
    July 30, 2014

    Location is good. Easy to travel to the other part of the city

    The mattrasses were not good.

    6.3

  • Man
      United Kingdom
    July 27, 2014

    location is good, close to everything. air conditioning.

    had to check-in at a different hotel (5 mins walk away and not easy to find) and walked back, which was a hassle when you are carrying luggage. staff not available 24 hours at the hotel.

    5.8

  • Cheuk
      Hong Kong
    July 22, 2014

    Location Friendly staff Great value for money

    The share toilet is small Shower in the room

    7.9

  • Anonymous
      China
    July 14, 2014

    - Location, close to the train station and most tourist attractions are in walking distance

    - wifi reception was really poor - We arrived at 3pm and there was no one in the hotel that we need to go to another hotel to checkin and get the keys

    7.5

  • Sheyi
      United Kingdom
    July 13, 2014

    Good location, near the station, really nice passionate receptionist.

    Frustrating that you had to go to another hotel to pick up the key.. Could have e-mailed? No staff after 4pm. Bed wasn't the most comfortable in the world..

    6

  • Lifang
      Sweden
    July 7, 2014

    we requested a double bed, however they gave us two single beds... there is no elevator, and you need to climb many steps...

    5.4

  • Xin
      France
    July 3, 2014

    the receptionist is so warm, the best stuff I've ever met!!!!!

    Room No.4 is sooooooooooooooooooo tiny that it's impossible to open 2 luggage at the same time. Oh my, it's so tiny which makes it not comfortable at all.

    5.4

  • Kim
      United Kingdom
    July 2, 2014

    Stayed 1 night. No frills place with helpful staff. Clean and comfortable. Good nights sleep. No complaints.

    10

  • Anonymous
      Italy
    June 29, 2014

    The lady on reception was great!

    We felt it was quite expensive for what it was but is probably comparable to other hotels in Florence

    7.1

  • Mr.
      Thailand
    June 19, 2014

    Nice and friendly welcome Nice room Good Price Only 2 min walk to main railway station

    During the night it was too noisy outside

    9.2

  • Anonymous
      Australia
    June 17, 2014

    Lovely staff in a great location. Large rooms, generally quiet. Excellent base for a city escape.

    Beware of the very steep stairs. Air conditioning exists but on a very warm day in late May we were told it wasn't used until Summer. Not good enough.

    7.5

  • Anonymous
      Singapore
    June 8, 2014

    worst wifi

    7.1

  • Anonymous
      Greece
    May 27, 2014

    Location

    The fact that you cannot check in in this hotel!!! When my friend and I arrived at the hotel ,the front door was closed and we had to go to another hotel, about 300m away to do the check in! So, if something happens or you need something you have to go back and forth to the other hotel.Unbeleivable!!! Moreover, there is always a really bad smell at the hotel because of all the spicy food cooked by foreigners that live at the other apartments at the same building. When I checked out I was told to leave the keys at the door and so I did.Unfortunately, I forgot my expensive cell phone at a small area, shared by all residents at the hotel, and there was not any way to get in. I called the hotel and told them the problem, that if someone had walked by the room, he could have taken it.The only thing they told me is to wait for the cleaning lady that arrives at 9am!!! They didn't even suggest to send keys with someone or to send someone to open the door for me.

    3

  • Arsenio
      United States of America
    May 18, 2014

    proximity to train station

    3rd floor going up is not easy

    7.1

  • Richard
      United States of America
    May 14, 2014

    Location Staff

    9.6

  • Anonymous
      Australia
    April 29, 2014

    Staff when available and location

    Staff not responsive to resolve an administrative matter in situ. Later resolved by email

    8.3

  • Amornrat
      Thailand
    April 29, 2014

    nice staff

    no lift poor bathroom

    6.3

  • Małgorzata
      Poland
    April 29, 2014

    In general hostel is ok. Good localization. Easy to access from train station and all city atractions. Huge and clean although dark room. Nice & helpful stuff

    If you want to check in after 4pm you have to do it in other place. Thin walls so you hear water pipes after flashing - noisy

    7.5

  • Alexander
      Israel
    April 27, 2014

    the hostess was amazing and gave us a lot of tips regarding traveling florance. there was a lot of noise outside during the night. great location 3 minut walk from central train station.

    7.1

  • Anonymous
      United Kingdom
    April 22, 2014

    The staff will give you a map and show you every place you should visit.

    The wifi signal is too weak and therefore almost unusable.

    6.7

  • Anonymous
      Germany
    April 18, 2014

    The Staff was very helpful and co-operative

    There was no toilet facility in the room and also the room was very small

    6.3

  • Anonymous
      United Kingdom
    April 17, 2014

    We changed from another horror hostel to the Elite early in the morning and thank goodness we did. What a difference a few Euro makes. The lady (can't remember her name) is quite possibly the loveliest lady on the planet. She made us feel so welcome. We arrived early so she kept our bags as we went to recover from our horror hostel the night before. There have been some reviews of many stairs and yes, there are so don't stay here if you can't manage stairs well. The room we got was adorable with two single beds and a little wash basin with shower in the corner. Actual toilet was outside the room, not an issue. If you're with friends and don't like being naked, maybe go with a different room. See-through shower and all. The wifi worked and honestly, I loved this place. You get keys and can come and go as you wish. A lovely experience. Not a fancy hotel but right there in the middle, perfect for two travelling friends or a couple.

    Nothing! I would stay again in a heartbeat. If not for the room but the lady who made me smile every single time she spoke to us.

    8.3

  • Lynne
      Canada
    April 5, 2014

    Great location. Close to train station and hop-on hop-off tour bus stop. Short walking distance to all major sights - David, Ponte Vecchio, Duomo, Uffizi, and the leather market at San Lorenzo. Brilliant!

    Stairs...so many narrow, uneven and steep stairs between the street entrance and my room....very tricky with luggage - but manageable.

    8.3

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