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Via Jacopo Da Diacceto, 8, Santa Maria Novella, 50123 Florence, Italy – Show map
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Food & Drink
Bar, Breakfast in the Room, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 15 per day.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 20 per day.
24-Hour Front Desk, Express Check-in/Check-out, Ticket Service, Baggage Storage, Concierge Service, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, Air Conditioning
Italian, Spanish, English
mercato di san Lorenzo (0.2 miles)
2:00 PM - 12:00 AM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 35 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 300 reviews
Value for money
Show reviews from:
The Ambasciatori is an elegant hotel next to Santa Maria Novella Church in Florence's historic center, a 10 minute walk from the cathedral. Its soundproof rooms offer air conditioning and free Wi-Fi.
Score from 1483 reviews Very good
Just 300 metres from the Duomo, Hotel Cardinal of Florence is a 3-star building in the city centre. You can enjoy breathtaking views from the rooftop terrace, where breakfast and aperitifs are served....
Score from 1187 reviews Very good
The 4-star Hotel Rivoli is in a restored Franciscan convent of the 14th century, 320 yards from Firenze Santa Maria Novella Train Station. The garden with patio comes with a free, heated hot tub.
Score from 558 reviews Very good
Grand Hotel Cavour has a rooftop terrace with views of Florence Cathedral. It showcases a grand entrance hall with free Wi-Fi, marble floors and statues, and elegant rooms with air conditioning.
Score from 1521 reviews Very good
April 27, 2015
- Not have convenience store and restaurant near the hotel
- Breakfast - Best service mind - Comfortable bed and clean
April 5, 2015
We were doing a trip around italy so it was good for us that it was close to the train station and just 10-15minutes to the city center.
March 31, 2015
Our bathroom had an extremely low ceiling and a really low entrance. It would be perfect for hobbits as we had to stoop to enter the bathroom. We each smacked our head once on entering the bathroom!
Excellent location, comfortable room, delicious breakfast
March 27, 2015
The check in process was weird- the front desk kept all three of our passports and when we asked for them back... He said he was very busy and had to talk him into returning our passports. Also upon checking out their credit card machine was down... Could only pay in euro- very very inconvenient
Location was good, very close to the metro and walking distance to everything. The bathroom amenities were good, nice and hot shower. The breakfast was good- a lot of variation (your typical European breakfast [meats, cheeses, bread, pastries, scrambled eggs, yogurt and cereal]). Parking was extra (15 euro) but very accessible behind a gate.
March 21, 2015
Wifi bad,all other thing very good
Breakfast was very good and also friendly
January 26, 2015
Constantly overloaded network and can not connect.
- Room with contemporary design. Very audible noise from the next room occupants. - There is parking in the yard for several cars (at an additional cost). - Good breakfast. - Corresponds to the 4 star hotel. Problems with the Internet.
January 9, 2015
Breakfast option is fair. Had to wait for food and drink to be replenished.
Friendly staff. Location No pets Room was clean - preferred newly refurbished quarters to the room we stayed in.
January 8, 2015
T.V. Never worked. Room phone never worked. Wifi never worked. Staff did nothing to help solve any of these issues.
January 6, 2015
Inconvenience of having to commute between two buildings for breakfast.
Breakfast was good. Room was very clean and comfortable. Location was conveniently near train station and other main attractions. Staff was very helpful and friendly also.
January 6, 2015
The wash bowl flow doesn't work well. Little bit noisy
January 5, 2015
Close to Santa Maria Novella Railway Station and all the main attractions within Florence
January 4, 2015
WiFi was slow, shower door was not working properly.
Nice breakfast, friendly staff
December 7, 2014
Charged us two different rates for parking our car
November 18, 2014
Clean, very close to train station and city center.
September 23, 2014
I didn't like that my room was not even in the hotel, but across the parking lot in another building. My room was cheap, the TV never worked properly, no one seemed to be able to fix it. The beds were hard and very uncomfortable, the air conditioner didn't work and the window sills had mold on them. I would not recommend this hotel to anyone. I was very disappointed in this hotel, the cost for such a poor room and felt the staff was not interested in fixing my issues. This was the third hotel in Florence I have stayed in and expected more.
September 14, 2014
The standard the accommodation and the facilities such as bathroom and shower area were not what I would expect when staying at a 4 star hotel and were quite disappointing
Reasonably close to centre
August 26, 2014
We could not fault this hotel. Our room was spacious and spotlessly clean.Staff were extremely polite and helpful. Ideally located to explore Florence. We will definitely stay here again.
August 15, 2014
Good location. Five minutes from the train station. Traffic noise if windows are open otherwise ok if windows are shut. Helpful and friendly staff.
August 11, 2014
The room was clean and tidy however there was a smell in coming from the toilet. I rang the receiption and they had someone over right way to check. The staff member sprayed the toilet and checked it , however no other room was offered. This could be becasue the hotel was fully booked however no follow up was done either .
Close to main station and other amneties.
August 8, 2014
wifi very hit and miss
front of hotel very helpful good value for money handy to station
July 29, 2014
Close to SMN, easy to find.
July 22, 2014
No kettle, iron or ironing board in the room. Provide kettle when requested but won't provide ironing board or iron
Location, flexibility to provide early breakfast for early departure, friendly staff
July 20, 2014
Room old and moldy, bathroom in very poor shape -moldy, shower head does not work, coming into the rrom only to find out the staff forgot to authorize AC turned on. Best a 2 star hotel
Location, Lobby and complimentary breakfast
July 17, 2014
Wi Fi did not work in the room, had to use the reception area. The air conditioner did make the room as cold as I wanted. It was probably 77 degrees at its coldest.
Service, location and personnel
July 16, 2014
Location was super, near the train station. Breakfast was great. and the breakfast room in the basement was fantastic. Servers were very good, frequently asked if we wanted anything.
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