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Newest reviews for Ergife Palace Hotel

  • Anonymous
      United States of America
    August 13, 2014

    It's clean. front desk is friendly. there is a safe in the room.

    No wifi in the room. far from the city. wall is thin. breakfast is not italian.


  • Leanne
    August 6, 2014

    The hotel was clean

    Dreadful breakfast no toaster lukewarm coffee don't know how to cook scrambled eggs or horrible cornflakes. Hotel 17 euro from city by taxi.


  • Leonardo
    July 29, 2014

    Excellent staff and cleanliness, huge hall and shop at the entrance. Nice and cheap restaurants on the main street near the hotel.

    Breakfast is good but just until 09:30 am. Location is poor: you have to take the metro (stop: CORNELIA) and then bus n°246 direction MALAGROTTA (stop: AURELIA - DA ROSATE) to get there from the city centre.


  • Brenda
      United States of America
    July 23, 2014

    Could hear people in rhe next room


  • Julie
      United States of America
    July 23, 2014

    Room nice sized

    Extremely limited and expensive food. No wifi in rooms. No gift shop. No computer for guests.


  • Verneri
    July 22, 2014

    -Room was spacious, with air conditioning the temperature was also nice -Hotel staff was friendly

    -Price felt bit steep for the location: pretty far outside the city, although you can walk 10-15 minutes to get the closest subway station -No wifi in the rooms


  • Adi
    May 30, 2014

    Liked? Absolutely nothing to like about the facility or the location. Staff are helpful....its not their fault the hotel is that way.

    Location, rooms, no air-conditioning till May 20th?? I had to complain about this, so the reception manager had to request the upper management to allow to turn it on..... Food is terrible. Unbelievable to get such bad food in Italy, at this hotel it's possible.


  • Chad
      United States of America
    May 15, 2014

    Bed was comfortable

    Hotel lists as having air conditioning, although for some reason it was not turned on, and they would not turn it on during our stay, at night we couldnt sleep, sweating so much, it was hot in our rooms....when trying to confront the management about it they acted like I was stupid for wanting air conditioning, then lied upon check out and said that we never asked to turn it on and that they would have, and then they refused to adjust the bill. They advertise as having air conditioning. They have it on in the hallways, but not in the rooms when it is hot outside, it is ridiculous. And the way the treat you, because it is a big hotel with tour packages coming in and out they do not care at all about doing the right thing by their customers....i wish I could burn this hotel to the ground with their management in it, they are so rude and apathetic.


  • Anonymous
    May 15, 2014

    room was spacious and clean

    Personnel not friendly. No wifi in the rooms.


  • Dyttas
      United States of America
    April 20, 2014

    No complimentary water or coffee, no wifi in the room and air condition is very poor we need to open the door to cool our room


  • Mubarak
      Sri Lanka
    February 16, 2014

    Difficult access from airport by public transport.


  • Geoffrey
    October 2, 2013

    Not much that we liked!!!

    Location was not ideal as it was not easily accessible. We booked 1 day by ourselves and 2 days with the Trafalgar tour group. We requested our room to be changed but the staff at reception did not oblige. Also Wifi was not available in the rooms, we had to come down to the lobby to access Wifi which was very inconvenient. The staff at reception were not very helpful or friendly.


  • Paolo
    September 9, 2013

    The hotel, design, pool, cleanliness.

    Staff poorly trained, uncaring, good for two stars lodge.


  • Anne
      United States of America
    July 6, 2013

    Nice rooms and wifi

    Far from city center


  • Anonymous
    July 4, 2013

    Very modern and clean hotel, relaxed atmosphere, perfect for business travelers.

    Far from the main sightseeings


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