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Via Aurelia 619, Aurelio, 00165 Rome, Italy – Show map
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152 verified reviews
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Ergife Palace Hotel's staff speaks: Filipino, Italian, French, Spanish, English, German, Arabic
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Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in the hotel rooms and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Packed Lunches, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Currency Exchange, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Filipino, Italian, French, Spanish, English, German, Arabic
2:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 152 reviews
Value for money
Show reviews from:
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There is much to say about this hotel that claims 4 stars; not much good, however. Let's begin with the location. The hotel's formal address is via Aurelia 619, Rome. In fact, it is not situated on Via Aurelia but 380 meters from there, downhill going, uphill returning; quite a distance from what a naïve visitor would think when looking at the map. The reception desk: The Ergife is a large hotel with several hundred rooms. During most of the time there were only 2 and at most 3 people manning the reception desk. Check-in is very slow and tedious, especially when many people arrived as we did for a conference. The room: It is large, clean, modern and well-kept. The architect who designed it, however, decided to have no shower door so that one person lying in bed, for example, cannot avoid seeing the other taking a shower. This could be pleasant for some but awkward for others. The shower head is a flat modern one, about 20x20 cm, but the problem is that the water pressure is so low that the water simply drips lightly. Not much fun. Air-conditioning: When it works, it's fine. However, at around 08:00 each day (we stayed 4 nights) it is automatically shut off. The first time, going for breakfast, I reported this at the reception desk they told me it will be fixed. It was. The next day the same thing happened, and again and again. Please note, it is supposed to be 4-star hotel and outside it's 30 degrees Celsius and high humidity in Rome these days. Phone service: The hotel phone card lists several functions available by dialling 50, including reception, maintenance and medical emergency. I tried phoning reception at about 09:00 one morning to ask them to turn on the air-conditioning but there was no answer for 20 minutes. So I went downstairs – using their very small and inefficient elevators that at times one needs to wait for minutes to board – and asked to speak with the general manager. He came and I complained about this and the air-conditioning.
It's clean. front desk is friendly. there is a safe in the room.
No wifi in the room. far from the city. wall is thin. breakfast is not italian.
The hotel was clean
Dreadful breakfast no toaster lukewarm coffee don't know how to cook scrambled eggs or bacon.cheap horrible cornflakes. Hotel 17 euro from city by taxi.
Excellent staff and cleanliness, huge hall and shop at the entrance. Nice and cheap restaurants on the main street near the hotel.
Breakfast is good but just until 09:30 am. Location is poor: you have to take the metro (stop: CORNELIA) and then bus n°246 direction MALAGROTTA (stop: AURELIA - DA ROSATE) to get there from the city centre.
Could hear people in rhe next room
Room nice sized
Extremely limited and expensive food. No wifi in rooms. No gift shop. No computer for guests.
-Room was spacious, with air conditioning the temperature was also nice -Hotel staff was friendly
-Price felt bit steep for the location: pretty far outside the city, although you can walk 10-15 minutes to get the closest subway station -No wifi in the rooms
Liked? Absolutely nothing to like about the facility or the location. Staff are helpful....its not their fault the hotel is that way.
Location, rooms, no air-conditioning till May 20th?? I had to complain about this, so the reception manager had to request the upper management to allow to turn it on..... Food is terrible. Unbelievable to get such bad food in Italy, at this hotel it's possible.
Bed was comfortable
Hotel lists as having air conditioning, although for some reason it was not turned on, and they would not turn it on during our stay, at night we couldnt sleep, sweating so much, it was hot in our rooms....when trying to confront the management about it they acted like I was stupid for wanting air conditioning, then lied upon check out and said that we never asked to turn it on and that they would have, and then they refused to adjust the bill. They advertise as having air conditioning. They have it on in the hallways, but not in the rooms when it is hot outside, it is ridiculous. And the way the treat you, because it is a big hotel with tour packages coming in and out they do not care at all about doing the right thing by their customers....i wish I could burn this hotel to the ground with their management in it, they are so rude and apathetic.
room was spacious and clean
Personnel not friendly. No wifi in the rooms.
No complimentary water or coffee, no wifi in the room and air condition is very poor we need to open the door to cool our room
Difficult access from airport by public transport.
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