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Hotel EsterLargo Fratelli Alinari 15, Santa Maria Novella, 50123 Florence (Show map) Very good, Score from 88 reviews“the staff were friendly, has a kitchen , free wifi, good location.. there's 2 bathrooms for sharing among 7 rooms I think.. but it's very comfortable overall , I recommend it!”
Marcus,
Singapore
Just a 2-minute walk from Firenze Santa Maria Novella Train Station, the Ester offers a youthful, laid-back atmosphere. The staff is available 24 hours a day, and all rooms offer free Sky satellite channels. Ester’s simple rooms come a PC with internet access, free Wi-Fi, and a tea/coffee maker. Some rooms also feature a balcony with city views. Guest can make free landline calls to USA, Canada, China and Singapore. The famous San Lorenzo market, with its leather, jewelery, shoes and local food and wine, is just a few feet away. The Cathedral and the Uffizi Gallery can be reached in a 10-minute walk. Hotel Rooms: 20
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Total Hotel Score:8.1
Based on 88 reviews Guest reviews are written by our customers after their stay at Hotel Ester. |
Score breakdown
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Hold
Young couple
Singapore,
Singapore
October 23, 2011
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Location only, upgraded room. Everything else is horrible Blanket is dirty with hair! Super Old room. Lock is just a old key. Water is oxidized! Taste metallic. Choked shower pipes n flooded after 1 min of showering. Hot water broke down on 3rd night, can't shower. What the F. Super old building and owner didn't bother to spend on renovating! Deserved to be demolished! Power socket is loose that my plug can't hold. Bed is hard. All pillows are so hard n flat that my ears are numbed when I slept sideways. They just stuff 2 flat pillows into 1 case to make it look larger. Yet when water broke down, the staff offer us at 2am to use their bathroom- was a pretty and well kept sight in their office upstairs. The mentality of the owner would be- I don't care how u complain, not me sleeping - just pay me the money- your comfort is the last thing I care - worst hotel ever!
2 out of 2 people found this review helpful, did you?
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4.2 |
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Anastasia
Young couple
Wesley chapel,
United States of America
September 19, 2011
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Good location to train station with an elevator. Our room was a good size too- the bathroom looked a bit old but had double sinks. Not luxury but was a safe clean place to stay - we were able to check in early, at 10:00 am. Staff was nice too. Could be updated , bathroom and floor is old looking. They charge for additional towels - I think this is a europe thing.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Anonymous
Young couple
Israel
June 23, 2011
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We stayed only 1 night, The location is perfect, 2 min walk from the main train station. Big room, clean enough.... Shared bathroom, very old furnitures, no wi-fi connection from the room, reception was in the other building,
1 out of 1 people found this review helpful, did you?
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7.5 |
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Anonymous
Young couple
United States of America
June 7, 2011
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Very helpful staff. Located right across from train station. Safe block. Computer/Sat TV in room. The room was very very small. Not comfortable for two people. Shower was literally on top of the toliet.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Elena
Solo traveler
Москва,
Russia
February 4, 2012
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It is near to railways station, near to historic center, windows come out to the yard. My room was close to reception (number 1) and this was very uncomfortable because i heard everything from it, but this makes sense if you return at the hotel early (6-7 p.m.). Very unexpected mix of things in the room. There is computer, big TV, shower with massage, but there was not the door between toilet and room, now glasses. I could not use Wi-Fi.
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7.9 |
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Jui
Solo traveler
Taipei,
Taiwan
February 1, 2012
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Good service and helpful staff, very close to train station and central market.
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8.8 |
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Burkay
Solo traveler
istanbul,
Turkey
January 16, 2012
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price is good, location is very near to train station. You can walk everywhere from here.. no wardrobe at the room, it was cold..
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5.8 |
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Bob
Solo traveler
Sheffield,
United Kingdom
January 9, 2012
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Staff - very helpful and friendly Location - Just about 100m away from the train station Room - Well equipped bathroom, and comes with a pc Floor - not clean in some place Noise - maybe due to improvement construction, some noise still be heard at night, and the soundproof of room is almost none.
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8.3 |
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Anonymous
Group of friends
Hong Kong
January 2, 2012
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Good location, friendly & helpful staff, lots of facilties such as free wi-fi, free skype, free cooking facilities, free computer usage with cheap internet charge Seems to be a guesthouse instead of a hotel. A bit old interior with obsolete lift.
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9.2 |
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Anonymous
Solo traveler
United Kingdom
December 13, 2011
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Hotel Ester is well located, near Santa Maria Novella station (with train connections to Pisa airport) and the main bus station (with buses to Siena). Given the historic centre of Florence is small, it's a good location for exploring the Duomo and Uffizi even though they are not on the door step (about a max 30 min walk to Uffizi). The hotel staff was very friendly. The rooms were very clean and I had one with a private bathroom. There is no breakfast but where I stayed, there was a kitchen so you can self cater. It's a very functional hotel and provides good value for money. However I think there are better options in Florence, especially B&Bs that have a more personal touch. Hotel Ester is a functional place to stay but it doesn't have any character - it's as it says on the tin, a good quality one star hotel. It doesn't have the frills of more expensive hotels, and it lacks the personal touch of a b&B. Where I stayed (across road from reception) backs onto the loading bays of the supermarket next door so there was a lot of noise from 7am everyday as the staff started moving trolleys. It was an effective wake up call whether I wanted it or not! Also, despite visiting in December, the room had mosquitoes in it when I opened the window with the light on at night to air the room.
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7.5 |
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Yuk
Mature couple
Quarry Bay,
Hong Kong
October 21, 2011
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The location is great & very near to smn station, sita & lazzi bus stations and central market. Our room is at the opposite building. Fine with a chinese restaurant & supermaket right below our residence. My double room with private toilet is large. Water pressure and air- conditioning is good. A free desktop pc is available as wifi signal is always weak at other hotels. The staff is nice, helpful and could speak English. The room is fairly clean and I killed several mosquitoes. The lift is very small but better than none.
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7.5 |
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Flavian
Solo traveler
Bucharest,
Romania
October 14, 2011
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I stayed in a single room (which was pretty big for a Florence hotel) with a nice bathroom, although most rooms had shared bathrooms. The hotel is a ridiculously short walk away from the central railway station. The hotel is in an old building which shows its age in a lot of ways, but otherwise all the facilities were working as intended. Hot water was hot. Free internet in the room was broadband and reliable. The hotel could use some polishing overall, but that would probably drive prices up. Given ease of access and facilities such as free internet, I'd say that in its current state it has a fair price/quality ratio.
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9.6 |
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Adam
Family with older children
Faiolo,
Italy
October 11, 2011
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great location. friendly staff with some nice suggestions for dining. one of the two rooms pretty small but to be expected given the city.
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8.8 |
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Karen
Group of friends
Kennedy Town,
Hong Kong
September 24, 2011
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Location & locaton !! This hotel is very close to the Firenze central station, bus stops, central market.... and I could walk to the Domo within 15 minutes. Perfect . I think the toilet & bathroom in room (ensuite) should be renovated. It looks old and a bit small. Otherwise, a good value of money, especially the free internet international phone call that I could made at reception, The night shift staff (Aldo) is also very nice & helpful.
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8.8 |
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Dave
Young couple
Dubai,
United Arab Emirates
September 17, 2011
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Staff were very helpful on arrival organizing bookings for the museums as well as giving us an upgrade to have our own bathroom. The location was excellent - 300m to train & bus stations and the other attractions were an easy 10 min walk away. Although we didn't use it there was a computer in the room which was a great touch.
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10 |
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Thanakorn
Group of friends
Bangkok,
Thailand
September 13, 2011
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Really good reception. Everything's excellent.
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9.6 |
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Maciek
Young couple
montreal,
Canada
July 27, 2011
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The hotel was in an excellent location, just minutes walk from tourist attractions, great restaurants, train station and shops. The staff was exceptional, very helpful right from the minute we set foot in the door, with everything, from suggestions to great food, shopping, and even attraction locations and local events. Not to mention the price was very fair. I highly suggest Hotel Ester for anyone who's looking for a wonderful experience in Florence. The knowledgeable owner was even helpful in suggesting scenic spots in the Tuscan region.
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10 |
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Anonymous
Group of friends
Qatar
July 27, 2011
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The staff were so friendly and kind! Anna really help us make our trip special! Thank-you:) The hotel was perfect!
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10 |
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Marcus
Young couple
singapore,
Singapore
July 7, 2011
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the staff were friendly, has a kitchen , free wifi, good location.. there's 2 bathrooms for sharing among 7 rooms I think.. but it's very comfortable overall , I recommend it!
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9.6 |
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Anonymous
Young couple
Czech Republic
June 26, 2011
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free wife,have computer in room.location is good.
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7.1 |
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Anonymous
Solo traveler
Thailand
June 22, 2011
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Very helpful staff and comfortable room in the prime location only a min from the train station and 10 minutes walk to the duomo. The mattress's too soft.
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10 |
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Anonymous
Solo traveler
South Korea
June 17, 2011
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very close to the station. they didn't change my towels for three days, bed sheets neither. the room smelt a bit musty maybe because the air conditioner was not clean I think. I even could not open the window because it was all rainy during my stay. (well, that's not the hotel's fault) The worst is the reception. neither friendly nor kind. one of them even cut off my words, not in friendly way such as helping me but that of offending me, I got the feeling that she couldn't bear my english any more. (Remember. you should speak english or italian VERY fluently in front of this hotel's reception)
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3.3 |
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Anonymous
Group of friends
Ireland
June 6, 2011
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Staff were extremely helpful, explaining where to go and making reservations. Excellent location (5-10) minutes walk to all the sites.
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9.2 |
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Nataliia
Solo traveler
MOSCOW,
Russia
June 5, 2011
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Old-fashion style hotel with amazing windows(old-fashion style).Mu window was looking to the church. The placement is perfect, 1minute from the train station and 10 minutes from the center.Big room with bright walls. TV, air condition.I had a room with shared bathroom. Bathrooms are cleaned as well.I liked it.I was staying there for 2 days.Fall in love to Florence! When windows are opened a little bit noisy. I just don't like using air-condition and try to open windows.
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9.6 |
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James
Mature couple
Fort Lauderdale,
United States of America
June 4, 2011
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Good electronics-pc in room, good wi fi. Good selection of tv channels including Fox news. Very close to train station and all sites nearby on foot. Room was clean. Check in lobby on second floor. Very small elevators. Room was across street in a different building with other hotels. Common area around room was a mess---looks like extra furnishings stored in hallway or for remodeling. No breakfast, but McDonalds right next door.
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5.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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