Hotel Ester  

Location only, upgraded room. Everything else is horrible

Blanket is dirty with hair! Super Old room. Lock is just a old key. Water is oxidized! Taste metallic. Choked shower pipes n flooded after 1 min of showering. Hot water broke down on 3rd night, can't shower. What the F. Super old building and owner didn't bother to spend on renovating! Deserved to be demolished! Power socket is loose that my plug can't hold. Bed is hard. All pillows are so hard n flat that my ears are numbed when I slept sideways. They just stuff 2 flat pillows into 1 case to make it look larger. Yet when water broke down, the staff offer us at 2am to use their bathroom- was a pretty and well kept sight in their office upstairs. The mentality of the owner would be- I don't care how u complain, not me sleeping - just pay me the money- your comfort is the last thing I care - worst hotel ever!

My upgrade to nicer room was a very pleasant surprise. This is my second stay with this jotel and people, both times very good. The location is fantastic and now a great little super market underneath. After many weeks travelling it was fabulous having access to a kitchen and washing machine, both provided.

It is near to railways station, near to historic center, windows come out to the yard. My room was close to reception (number 1) and this was very uncomfortable because i heard everything from it, but this makes sense if you return at the hotel early (6-7 p.m.). Very unexpected mix of things in the room. There is computer, big TV, shower with massage, but there was not the door between toilet and room, now glasses. I could not use Wi-Fi.

price is good, location is very near to train station. You can walk everywhere from here..

no wardrobe at the room, it was cold..

The location is great & very near to smn station, sita & lazzi bus stations and central market. Our room is at the opposite building. Fine with a chinese restaurant & supermaket right below our residence. My double room with private toilet is large. Water pressure and air- conditioning is good. A free desktop pc is available as wifi signal is always weak at other hotels. The staff is nice, helpful and could speak English.

The room is fairly clean and I killed several mosquitoes. The lift is very small but better than none.

great location. friendly staff with some nice suggestions for dining.

one of the two rooms pretty small but to be expected given the city.

Staff were very helpful on arrival organizing bookings for the museums as well as giving us an upgrade to have our own bathroom. The location was excellent - 300m to train & bus stations and the other attractions were an easy 10 min walk away. Although we didn't use it there was a computer in the room which was a great touch.

The hotel was in an excellent location, just minutes walk from tourist attractions, great restaurants, train station and shops. The staff was exceptional, very helpful right from the minute we set foot in the door, with everything, from suggestions to great food, shopping, and even attraction locations and local events. Not to mention the price was very fair. I highly suggest Hotel Ester for anyone who's looking for a wonderful experience in Florence. The knowledgeable owner was even helpful in suggesting scenic spots in the Tuscan region.

Old-fashion style hotel with amazing windows(old-fashion style).Mu window was looking to the church. The placement is perfect, 1minute from the train station and 10 minutes from the center.Big room with bright walls. TV, air condition.I had a room with shared bathroom. Bathrooms are cleaned as well.I liked it.I was staying there for 2 days.Fall in love to Florence!

When windows are opened a little bit noisy. I just don't like using air-condition and try to open windows.

Nice warm welcome by name. All staff we came in contact with were extremely helpfull and genuine. Nice family run hotel with a nice feel to it.Fantastic location-2 mins from bus/train station,close to shops,cafes,restaurants etc. Would definately return if we go back to Florence. Big thank you to Anna & Rosanna for assistance in transportation to various destinations for friends wedding. Be cautious with taxi's in Florence-drivers lack knowledge with destinations and drive around endlessly ripping you off.

Everything was great. Comfortable bed, lovely bathroom, balcony, air con, quiet room etc etc

离火车站很近，附近有很多餐馆超市，带厨房有免费网络，非常适合自由行

Ottimo rapporto qualità prezzo. Ottima location per visitare la città. Internet, skype, skyTV, cucina attrezzata a disposizione degli ospiti, telefono fisso per chiamate nazionali.

Pokoj duzy I czysty, komputer w pokoju z dostepem do internetu (przewodowy). W hotelu znajduje sie kuchnia z czajnikiem, kuchenka I lodowka. Jedynie godzina zameldowania podana na stronie nie odpowiada rzeczywistej, wg informacji na stronie jest to dziesiata, faktycznie jest to dwunasta. Jest jednak mozliwosc zlozenia bagazu wczesniej I skorzystania z lazienki (niezbyt komfortowej, ale zawsze). Prosze nie zrazac sie pierwszym wrazeniem; budynek, recepcja, winda - wygladaja nieciekawie, pozniej jest tylko lepiej. Wejscie do hotelu znajduje sie w podworzu po prawej stonie.

Blednie podana godzina meldowania na stronie 10, powinno byc 12. Na interwencje w sprawie zepsutej spluczki (cieknacej non stop wody) czekalam ponad dwie godziny, ale pod uwage trzeba wziac, ze bylo to swieto- wielkanoc.