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Property Highlights

Free WiFi

Places of Interest:

Palazzo Dei Congressi (0.2 miles) Via Faenza (0.2 miles)
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Newest reviews for Hotel Ester

  • Geoffrey
      Italy
    August 28, 2014

    Nice room. Very helpful staff, they went out of their way to assist us. Marcus & his sister Anna were genuinely interested in us having a good stay. Quiet. Good air con. Great location near transport and sites, with nice restaurants very nearby. When you go passed McDonalds burgers from the train or bus look closely on the other side of the via for the hotel name, it's a bit trickey but just down the via a bit. Good value.

    Nothing to dislike

    9.6

  • Lusandra
      United Kingdom
    August 27, 2014

    The rooms are very clean and modern, location is very near to firenze train station. Value-for-money.

    10

  • Lori
      United States of America
    August 18, 2014

    Clean room Huge bathroom Excellent staff Location is prime

    10

  • Xinlei
      United Kingdom
    August 14, 2014

    good location

    it is noisy at night

    9.2

  • Jennifer
      Italy
    August 7, 2014

    The staff were very friendly and extremely helpful. Breakfast on the rooftop balcony was a bonus!!

    9.6

  • Jackie
      Singapore
    August 6, 2014

    - Staff are just great, young, helpful & accommodating - Location is within walking distance of main attractions & train station - Room is spacious & clean - I will definitely stay there again when I visit Florence

    Nothing,

    10

  • Alison
      United Kingdom
    July 31, 2014

    The location was perfect, a very short easy walk to the historic centre or the station. No breakfast but cafe next door was excellent. Staff really helpful and friendly with tips about where to go. Very comfy large single bed, good shower, strong wi fi. I hope to stay again!

    Room was near the desk and on the first night the staff talked noisily until late. (But this was small irritation as rest of hotel perfect!)

    10

  • Solange
      Brazil
    July 31, 2014

    The location, the attention given by the staff, the Wi-Fi, bathroom and cleanliness.

    The absence of breakfast. The hotel offers a place that you can have breakfast for a lower price, but it was always closed. The others restaurants nearby offer terrible service with high price. Don't ever sit to have your coffee otherwise you will be charged double price.

    7.1

  • Shadi
      Lebanon
    July 22, 2014

    The staff was very friendly and helpful. The room was comfortable and clean. I would highly recommend this hotel to anyone visiting Florence.

    9.6

  • Mary
      United Kingdom
    July 21, 2014

    Location. Was on a journey which meant late arrival and very early departure using trains. Hotel's location ideal with lots if places around to grab a late supper etc.

    Initially found hotel sign very easily but discovering the entrance not so easy. Entrance signing could be better or an explanation in their details. Otherwise everything as grand and pretty much what I expected.

    7.5

  • Nicole
      United States of America
    July 20, 2014

    Was only here for one night but it was good. Maybe a little over priced, but considering its location and comfort level, it was worth it. The view was amazing, overlooked all of Florence and the Duomo

    10

  • Marshal
      United States of America
    July 15, 2014

    Location, Staff, Nice room, very nice bathroom, good AC, good wifi, good satellite TV

    water heater wasn't working for a day or two and had to take a couple cold showers.

    9.6

  • Karen
      Australia
    July 15, 2014

    Staff and their help Location Access to communal kitchen

    10

  • Andrew
      Canada
    July 15, 2014

    The two things that make this hotel an excellent choice are its location and the staff. The is ideally located in close proximity to the train station and short walking distances to all of the City's main attractions and piazza's. In addition, Marco and Aldo were incredibly helpful staff that ensured we were treated as if we were at home and also gave us perfect advice on where to shop, eat and how to navigate the streets of Florence. My wife and I had an incredible stay at Hotel Ester!

    9.6

  • Fu
      New Zealand
    July 15, 2014

    Location was very convenience, just a min walk to the station and market.... Because we were in the top floor, like a little loft, the view was amazing. The room and toilet was very clean.

    Room a bit too small, found out a bit difficult to open my suitcase in a little space.

    9.6

  • Bin
      United States of America
    July 15, 2014

    The staff at front desk were very nice and helpful. When the greeting staff knew that it was our first time to come to Florence, she gave a lot useful information.

    We stayed for two nights and left a digital music player and electric shaver on a desk since the first day we arrived. When we checked out, we didn't see them and my husband thought I put them away in my suitcase while I thought he did. It turned out neither of us did. But we are very sure that they were not on the desk when we left the room, because we checked carefully not to leave anything behind. We don't know if it was the cleaning person who put them in a drawer when he/she cleaned the room, or he/she simply took them. We didn't check the drawers since we never put anything in them. Maybe we should... Anyways, be careful and make sure to check every corner of the room just in case when you leave...

    7.5

  • Anonymous
      United States of America
    July 14, 2014

    We really lucked out on this one. Our hotel room was on the top floor and in the corner so we had a beautiful view of most of the city. Wifi worked great, room was very spacious for two, hotel was right across the street from the train station making it very easy to get in and out of the town. Leather market was right around the corner a long with a great selection of restaurants. Also, if you need your laundry done it was only 3 euro to do all of our laundry which was perfect timing on our trip.

    it's a bit of a walk to the major attractions but that's the trade off for being right next to the train station

    10

  • Craig
      Italy
    July 13, 2014

    Close to the rail station. Everything was very nice.

    10

  • Sylvia
      United States of America
    July 13, 2014

    Staff was very helpful and gave us good information. We enjoyed sitting the balcony and room was very spacious and clean. I was glad to have the hot water pot in our room so that we could make coffee in the morning. Felt very secure as both the front doors to the building and to the interior hotel were always locked and closed.

    The kitchen looked a bit disorganized and perhaps needs cleaning or updating. Dishes/cups were kind of scary.

    9.2

  • Fernando
      Colombia
    July 7, 2014

    Is a nice place,close Vaticano City. The owners goods. Thanks

    10

  • Ramesh
      United States of America
    July 6, 2014

    Great customer service Great location Breakfast provided by a nearby cafe was excellent

    They don't accept AMEX card.

    10

  • Frank
      Venezuela
    June 30, 2014

    The rooms are comfortable, large, clean; is like living at home, the location is perfect, i would return to this hotel.

    Breakfast is not included, you have to go to a coffee shop, the hotel pays the right to sit at the table but you pay for what you eat, it's very negative.

    9.6

  • Rana
      Lebanon
    June 30, 2014

    We stayed at this hotel for 2 nights in June 2014; It was very comfortable; We booked a triple room and we were surprised that the room was big (4 beds & large bathroom), clean & quiet; The Staff helped us a lot, they advised us about the main attractions & shopping locations; moreover they gave us many suggestions to do in Florence as we had to change our plans due to the bad weather, The internet connection was very strong; The location of this hotel is really perfect as it is located near the train station, and nearby many important locations in Florence.

    No dislikes at all

    10

  • Anonymous
      Netherlands
    June 30, 2014

    staff is very friendly. The hotel is very near the station. After few days feel like coming home to this hotel.

    8.8

  • Ruben
      United States of America
    June 26, 2014

    Location was great. Walkable from train station and within walking distance to all the major areas in florence. We received excellent service and did not have any problems. We has a wonderful corner room with a great view.

    7.1

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