Des Etrangers Hotel & SPA  

Excellent staff and service with baggage, directions within the city, parking options, and amenities. The rooftop bar and restaurant provided a panoramic view of the city and the seaside surrounding it. We viewed, but did not use the spa facilities, but they looked very clean and inviting. Eating in the nearby Piazza Duomo for dinner was a truly great experience to mingle with the local people and enjoy the culture. Don't pass up this opportunity as a place to stay in Syracusa.

Nice pool and spa. Good breakfast.

We were very disappointed by the hotel which is not a 5 stars standard. We payed for a room with sea view for 3 nights and were offered a room with a small window balcony and a bathroom which smelled of sewers. Upon complaining we had to argue for 10 minutes with the receptionist before she changed our room and gave us an adequate room. The bathroom had no bath but a shower with a plastic curtain, more a 2 star hotel than a 5 star. The staff was unfriendly and hurried especially at breakfast. The photos of the hotel on the booking.com site do not correspond to the reality.

A beautiful hotel - extremely elegant and well appointed. Perfect location - probably the best in Ortigia/Syracuse. Rooftop breakfast room/restaurant very scenic. Breakfast varied and very adequate. Cleanliness very good but shower leaked. Ortigia was beautiful. Car parking was much less problematical than I feared - they gave us a permit for the two days we were there

Would have welcomed an alternative to a hot duvet

Nice hotel, but the phonic insulation between rooms was below standard for a hotel of this category. Staff very nice and helpful.

The staff were very helpful, the location is stunning and the bedroom very comfortable.

The only complaint I had is that the spa doesn't open until 12.00. I would have liked an early morning swim.

Vintage architecture and ambiance.

The room lacked warmth with it's stark design. Lovely bathroom.

Lovely hotel in the historic part of Syracusa. Pity about the smell from garbage bins right next to the hotel. Parking is a real problem - and you really need a car! Very good hotel staff - but Sicily was "closed" when we went in late February. When it's the off-season, the Sicilians really don't bother. I resented having to pay high price for wifi in the hotel . Most international 4+5 star hotels now give this free as part of the service.

Leisure facilities were excellent, room and view was amazing, our greeting was fantastic on arrival. We had told them on. Advance that it was our honeymoon and they presented us in advance a bottle of prosecco. Just really helpful. Breakfast was good. We ate one night in he restaurant, which was pricey and did not offer everything on the limited menu, but considering it was raining heavy at the time and we did not want to venture out, even that was not a disaster

very beatiful and comfortable, excellent location and view from the room.

The water on the sink was yellow, the internet was expensive, the parking is far away and they dont provide a valet service.

We got a good price for this hotel, which otherwise is expensive; a good view from our room; hotel well designed and appealing; friendly and helpful staff; wifi worked in the room, and bbc and cnn were available on the tv

The large, empty-looking meeting room that we had to pass through when coming & going from our room.

I was upgraded to a lovely junior suite - and given a parking pass to be able to park anywheev on the island. The roof-top restaurant was very nice (breakfast was just ok) - and I also enjoyed the indoor pool on the ground floor. The view was great, as was the location in the heart of the island.

It was rather noisy - since the wiondows face the one main road on the island - busy day and night. Also, the shower was terrible - for some reason they don't beieve in shower curtains. The shower head was fixed at about five feet - and more water splashed on the floor than stayed in the tub. The maids had to mop up a lake each day I was there. And, I was surprised by a charge of $5 to use the computer/internet in the lobby for 10 minutes - and then over $20 for a connection each day from my room. Not quite a 5-star property.

Relaxed elegance and designed for comfort sums up the hotel. A wonderful ending to 7 - nights exploring Sicily on our honeymoon. Superb location for exploring the car restricted Ortigia and a wonderful retreat after a hectic day sightseeing in Siracusa or countryside towns like Noto. Addressed so many times before, the car park is not at the hotel and they do help you with arranging a taxi to lead you there and then bring you back. However, if you can accept the benefit of fewer, much fewer, cars on this historic island and you would pay for parking at any city centre hotel in the world, you will find this an easy adjustment to settling in at the hotel. If you embrace the walk back to the hotel from the car park as a way to stretch your legs and discover the island without a guidebook in hand, it will be one of the more peaceful 15-20 minutes you enjoy while touring Sicily. The extra dollars for the sea view room with balcony was without question one of the best choices I made. Yes, Saturday night meant dozens of couples and families gathered on promenade next to the Fonte Aretusa. The luxurious feel of opening those doors to the sea and distant mountains left me speechless every morning and sunset. Breakfast on the rooftop with 360 degree views left us with a desire to explore another part of the region every day of our stay.

The fact that I didn't find a way to extend our stay disappoints me. The narrow car-free car-few streets of this idyllic island encouraged unplanned exploration for which I simply did not leave enough time.

It was beautiful and we had rooms with balconys overlooking the sea! It was spectacular in look and feel and location. The staff was very friendly and professional. It was very elegant and the food was very good. The bathroom and room were fabulous!

The pool didn't have heat and that was dissapointing. It was broken. The spa did not have personell in it at all times as would be expected.