This hotel is in a beautiful location. The views of the lake and the alps are stunning and romantic.
The room was spacious and clean and the bed and pillows were comfortable.
However, The staff were rude and openly showed their intolerance and impatience when serving breakfast. Breakfast was from 7.30 to 9.30am, however at 9.15am, for the four mornings we were there, the staff were showing their displeasure visually through body language, shaking their heads and facial expressions. Even the food stopped being replenished around this time. They obviously wanted to clear the room to set up for the lunch.
The hotel restaurant is also outside the hotel and at 6.00 pm ( a little early to eat dinner in Italy) we asked for a table to enjoy a wine and perhaps a snack. We were talk by the waitress that she doesn't serve fresh food. So, without hesitation we walked away.
A nice hotel over looking the beautiful lake, but the staff were rude and I felt like I had stayed at Fawlty Towers and I was under the care of Basil, Polly and Manuel.
The location was perfect for the stunning views of the lake and alps.