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Recently booked in Palermo
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Excelsior Hilton PalermoVia Marchese Ugo 3, 90141 Palermo (Show map) Very good, Score from 187 reviewsThe Excelsior is set in Palermo's commercial district, close to the port, center of town, and the exclusive boutiques along Viale Libertà. Rooms include access to the hotel's 24-hour gym. Excelsior Hilton Palermo is close to the beautiful park of Giardino Inglese and the popular Teatro Massimo. The building has an attractive Art-Nouveau design and dates back to the 19th century. Each room is air conditioned and comes with Wi-Fi access and a TV with satellite and pay-per-channels. You will also find an alarm clock with MP3 player, plus a minibar and slippers. Enjoy delicious Mediterranean and international cuisine at the elegant Exè Bar & Restaurant. Room service, meetings, coffee breaks and lunches can all be arranged. Hotel Rooms: 119, Hotel Chain: Hilton Hotels,AMT Hotels.
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Total Hotel Score:8.5
Based on 187 reviews Guest reviews are written by our customers after their stay at Excelsior Hilton Palermo. |
Score breakdown
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Score filter |
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Anonymous
Young couple
United Kingdom
April 26, 2011
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Comfortable bed and good location Tv reception was very poor
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Family with young children
Argentina
February 8, 2011
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The rooms were confortable. Great location.
1 out of 1 people found this review helpful, did you?
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10 |
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Artur
Group of friends
Coimbra,
Portugal
January 9, 2012
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A free wifi connection should be offered.
Did you find this review helpful?
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9.2 |
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Desiree
Solo traveler
Geneva,
Switzerland
November 23, 2011
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The proximity to the shops and to the Palermo marathon. The staff was incredibly rude and unhelpful, and the amenities were poorly maintained. The website boasts of a top-quality gym, but the actual gym was incredibly small, unhygenic and run down.
Did you find this review helpful?
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5.4 |
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John
Group of friends
penne,
Italy
November 7, 2011
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Excelent service and staff
Did you find this review helpful?
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10 |
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Mark
Mature couple
Sidcup,
United Kingdom
October 28, 2011
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Relatively small hotel, very friendly wirth excellent service and friendly staff. Very limited seating within Hotel grounds
Did you find this review helpful?
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9.2 |
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Denis
Mature couple
St. Ptersburg,
Russia
October 6, 2011
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Location is fine Terrible noise in the room from the street. Durty in the bathroom.
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4.6 |
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George
Group of friends
Anna,
United States of America
October 4, 2011
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Nice facilities. Good location.
Did you find this review helpful?
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8.3 |
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Russell
Mature couple
clovelly sydney,
Australia
September 21, 2011
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It was superb we had booked a 2 night stay in a king room with a garden view for €280 when we arrived we had beebread upgraded to a corner suite with separate lounge area, one of only 6 in the hotel. Brilliant and staff couldn't have been more helpful
Did you find this review helpful?
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10 |
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Anonymous
Young couple
France
September 15, 2011
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Hilton standard, no surprise. Internet should be free in such hotel (in every hotel btw), at least in the lobby. Noisy rooms.
Did you find this review helpful?
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7.5 |
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Ruben
Group of friends
Vigo,
Spain
September 1, 2011
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Great hotel, just in the best commercial area of Palermo. Bit far from the Duomo and nightlife area has a great breakfast and it is farely easy to park the car in the street.
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9.2 |
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Leopoldo
Young couple
Valencia,
Spain
August 20, 2011
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The size of the room , the breakfast
Did you find this review helpful?
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6.7 |
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Anonymous
Young couple
Greece
August 16, 2011
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Clean white sheets, 2 large pillows, bathroom. Entering our booked double room, ceiling was dripping from the air- conditioning probably, so we asked for an immediate change. We got a decent room, although had to walk pretty far from elevator, at least good workout ;)
Did you find this review helpful?
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8.3 |
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Anonymous
Group of friends
United Kingdom
August 16, 2011
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The staff were really friendly and the hotel had good character. We had booked a twin room to find that we had recieved a double room, which was rectified immediately with an upgraded room. The breakfast was lovely, with typical Sicilian food available too. The restaurant served really good food and on the weekends has a good offer available. We'd also stayed at another hotel (Politeama Palace), which was awful - I wish we'd booked the Hilton for our entire stay in Palermo. The hotel isn't in the main square (about a 5 minute walk). Not all of the lightbulbs are working in the rooms / around the hotel, which can make it look quite dark at night. The carpet needs a clean around the hotel.
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9.6 |
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Steinar
Family with older children
Oslo,
Norway
August 1, 2011
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free wi-fi access
Did you find this review helpful?
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8.3 |
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Anonymous
Family with young children
Finland
July 22, 2011
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Beautiful room for a family with one child. Excellent service.
Did you find this review helpful?
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10 |
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Anonymous
Family with young children
United Kingdom
July 4, 2011
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The location was excellent, rooms were spacious and well furnished There is no room outside to park a car, we had to leave our hired car overnight in a garage closeby at a cost of 20Euros. Internet is not free
Did you find this review helpful?
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8.3 |
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Giacomo
Young couple
Pisa,
Italy
June 27, 2011
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I am really satisfied with staying at this hotel. The room was huge, clean, and comfortable. The room has also a terrace, for a view on Via della Libertà, which is right one of the main streets of the city. The price was extremely convenient, and the breakfast was rich. I have no concerns on this hotel.
Did you find this review helpful?
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10 |
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Armando
Young couple
Danville,
United States of America
June 18, 2011
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The location was excellent. The shuttle from the airport stops right in front of the hotel, also the city buses stop very close to the hotel. The surrounding area is nice, lots of good restaurants and theaters. Our room was big and comfortable, the bathroom was nice too. The breakfast was delicious. The only thing that needs improvement is the carpeting in the halls and room. It seems a little old and needs some updating. But overall a nice experience.
Did you find this review helpful?
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8.3 |
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Samuel
Mature couple
Arcadia CA,
United States of America
June 7, 2011
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The central location on the main boulevard is excellent. The staff very friendly and helpful with a noise problem. Being sensitive to noise, the hotel on the main boulevard can be extremely noisy. Also, the central courtyard a/c is too noisy.
Did you find this review helpful?
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8.8 |
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Davide
Family with young children
Singapore,
Singapore
June 2, 2011
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Staff very friendly
Did you find this review helpful?
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10 |
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Peter
Mature couple
North Vancouver,BC,
Canada
April 30, 2011
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We were assigned a very nice room which was basically a small siute. It was very comfortable.
Did you find this review helpful?
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7.5 |
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Giuseppe
Solo traveler
Beverley,
United Kingdom
April 25, 2011
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Customer service excellent Staff very friendly
Did you find this review helpful?
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9.6 |
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Terry
Group of friends
Redhill,
United Kingdom
April 12, 2011
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Ticked all of the boxes - great price, good service, spoke good English and great breakfast, 10/10
Did you find this review helpful?
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10 |
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Marcello
Family with older children
Roma,
Italy
January 10, 2011
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the cleanliness and comfort of the room the wifi is not available since a long time. A couple of PC in the concierge are a very poor substitution, totally inadequate
Did you find this review helpful?
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9.2 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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