Excelsior Hilton Palermo    

Instalações excelentes e luxuosas. Café da manhã excelente. Boa localização . Boa relação custox beneficio .

Falta de estacionamento no hotel.

Localização

Embora tenha o banheiro sido reformado a qualidade do chuveiro é muito ruim. Poderia ter melhor janelas acústicas nos quartos

Localização central, perto de lojas para compras, da av. Libertá, que é boa para passear e tem restaurantes.

Hotel velho, sem muito conforto. Café da manhã simples.

The building was very nice - in a grand l way.

parking sucked, staff wasn't very nice, the bed was like sleeping on concrete, they didn't know how to accommodate a teenage child.

Good location, nice staff, comfortable room.

It was noisy at night due to ventilators outside the window.

everything with one exception

exception: the view of the room was into a small interior garden. Due to this, we could not even see how the weather is outside, before leaving the room...

location and price

cab drivers gather together at the reception which is small

Location, Comfort

Pay internet connection

Staff very well trained

The hotel was good. Service was good, as we had a couple of things that needed attention in our room and they were taken care of quickly when we telephoned for assistance. Good location. Great recommendations for restaurants, sight seeing and shopping from front desk.

bathroom shower.

Comfortable room. Good location.

After 3 attempts I succeeded to find a room with good air conditioning. The first one, facing the street, was very hot ! The carpets, mainly in public areas, are worn out and need to be replaced in short future.

Service at Reception, namely by Mrs. Celine, was nice and good. She was helpful, gracious and up graded us to a Junior Suite, which was nice.

This hotel needs a facelifting. The carpets are dirty in the room and in the public areas. We had our dinner in the Bar Restaurant: the food quality and service were unacceptable My husband ordered chicken breast and was served sliced industrial pastrami. I ordered "tuna roll " and got salty preserved peaces of hard to identify what was it...

Nice room - good size and nice decoration. Asked for a balcony and was given a room with balcony and nice view on the garden.

Parking 20 Euros a day - too expensive No ice vending

Location is fantastic, however a little hidden.

Gives you an impression that Hilton took over this old hotel and have still not added their charm to it, no wonder it is still a 4 star

Su ubicaciòn, en un barrio de tiendas muy importante y las habitaciones muy agradables y con todos los amenietes

me ha gustado todo

Stuff was very friendly and truly hospitable.

Rooms were smelly.

The room was great value and beautiful. The hotel was in a lovely location beside a pretty park and away from the crazy traffic in the old town.

For such a fancy hotel we were surprised that we had to pay for wifi in our room.

The services and location was good

In the reservation breakfast was not included so I had to pay additional price for breakfast.

The hotel rooms are very nice, matching the pictures and description. I went during a hot week and the air conditioning was just excellent. Shower facilities were good too and hotel staff is very friendly and prompt. I happened to have missed my flight on the way back but thanks to the receptionist at the hotel was very kind to allow me to use the office computer to book my flight back home and she managed to allow me an additional night for a reasonable price. If I ever return to Palermo, I will surely stay here again

Wi Fi is not free, even the 3 stars hotel I stayed the night before checking into Hilton had a free powerful Wi Fi, you would expect the same for a 4star hotel

Everything was very nice. The room was very charming and nicely decorated. Also the breakfast was very good.

The only negative thing was the fact that there is no parking available.

La location suggestiva

Wifi a pagamento 24h 13 euro Un po' antiquato per essere un Hilton... internet dovrebbe essere free!

La ubicacion del hotel

Personale altamente qualificato e disponibile.

sehr schönes, elegantes Zimmer

La posizione é molto conveniente, vicino ai bei negozi del Viale della Libertá e a due passi di molti monumenti e parchi. La struttura é all'interno di un gran bel palazzo storico.

Mi é sembrato un pó trascurato, considerando che si tratta di un Hilton. Non avere disponibilitá di wi-fi in camera (o se sí, a pagamento) non é amissibile per un Hilton nel 2013.