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Via Balbi 21/3, 16126 Genoa, Italy – Show map
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148 properties in Genoa
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271 verified reviews
They speak your language!
Family Hotel Balbi's staff speaks: Italian, French, English, German
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Food & Drink
Bar, Breakfast in the Room, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is needed) and charges apply.
Vending Machine (drinks), Express Check-in/Check-out, Baggage Storage, Shared Lounge/TV Area, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Heating, Air Conditioning
Italian, French, English, German
2:00 PM - 11:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 271 reviews
Value for money
Show reviews from:
Set in the heart of the historic centre, Cit Hotel Britannia is close to the major attractions of the area and just a few steps away from the railway station and the cruise ships terminal.
Score from 166 reviews Good
Nuovo Nord is an affordable hotel enjoying a wonderfully central location in historic central Genoa. Set 165 ft from the train station, everything is just walking distance away.
Score from 927 reviews Very good
Hotel Chopin offers modern rooms with free Wi-Fi a 2-minute walk from Genoa Porta Principe Train Station. Genoa Cruise and Ferry Terminal is 500 metres away.
Score from 168 reviews Very good
On the 7th floor of an early 20th-century building, Albergo Caffaro offers air conditioned rooms with free Wi-Fi and a flat-screen TV. It is a 10 minute walk from the Genoa Aquarium.
Score from 134 reviews Very good
Close to train station
Staff very rude and unfriendly Put us in smoking room and could smell smoke, very dirty, no shampoo or coffee - only 2 tea bags, 3 flight stairs to walk up which should've been mentioned on website - would not suit people with a lot of luggage, turned off Internet usage for guests and said it had broken down. Definitely recommend people not to book here.
- Charming and spacious rooms - Clean and well maintained - Central location next to Principe Train Station (the neighborhood is definitely not one of the best in Genova, but I had no problems walking around, even late at night)
- Apathetic staff (During my four-night stay, only one member of the reception staff was friendly and helpful) - Lots of stairs to climb (The hotel is located on the third floor of an old building with no elevator, which would be a problem for travelers with a lot of luggage)
Very friendly staff Great location
Three floors up and no lift. Dark rooms -no natural light.
The only thing i would rescue of this hotel is the staff, they are very kind
I had to climb 3 flight of steps with about 20kg or more of luggage, the location was terrible, bed extremely uncomfortable, very old building with cero maintainance. Plus i almost got mugged on the way to the hotel. I would never recomend this hotel for anyone not even my worst enemy!!
Peoples are ok Location is good
Noisy because of the street with much traffic specially noisy busses late at night and soon in the morning.... parking quiet far and expensive.. ,
Large room, location, fact that the hotel was in an old building with a good atmosphere, breakfast
Location is superb - at the edge of the old city, within walking distance of the old port. Hospitable staff, clean and good breakfast. The decorated ceiling is a bonus.
Parking is an issue, as is not having an elevator for the luggage.
The wi-fi is good The hotel is a nice late 18th century building
The bath was dirty and we had to kill some cockroaches. The beds were old and very uncomfortable. There is no lift and the reception is on a 3rd floor, so prepare yourself to carry your luggage. The staff at the reception sent me to a private parking what was supposed to have some reserved places for the hotel guests, but when I got into it the parking guy refused hosting our car so we had to look for another place to park.
Hotel located in a car free street, it has no parking space nearby. After 1,5 hours driving around in the neighbourhood we found locked parking in the aquarium area, close to the hotel. Incredible that the manager didn't mention that, but gave us all wrong directions... Very basic and old room and furniture. Not very clean.
Amazing ceiling in the bedroom, breakfast good, shower good, staff friendly. Took Volubus from the airport to the main station and then it was a very short walk.
Be aware that the hotel is on the second floor, not a problem for us, but they were steep stairs. Nothing else to dislike
Nothing worth any references
Everythig was awful. The place with parkings troubles. Stuff was extremely unpleasant. Don`t book this plase, safe your money and nervous or maybe life.
Excellent location, friendly staff.
Location is 10 mins walk to Aquarium, 20 mins from city center
Uncomfortable mattresses Old design/ towels very worn out and not matching/ shower cubicle was so tiny it was impossible to close the door of it/ room a/c unit was full of dust and it didn't really blow out cold air and very noisy if kept on all night Location was a bit dodgy to walk with kids at night Hotel is situated on a one way road with no chance to offload bags. Only option is a garage up the hill with expensive daily rates ( 21 euros from 12 noon to 12 noon next day) any extra hour 2 euros extra . Breakfast was of poor quality and served by a grumpy guy. It felt like a very tired and dodgy hotel not at all family orientated. The name " family hotel" is misleading I would rather next time pay for 2 adjoining rooms in a better known hotel than use again the quintuple room at this horrible shack .
Steps away from the railway station and pretty close to the city attractions, situated in a nice semi-pedonal area. Staff was nice and helpful
No lift, hotel is situated on the 3rd floor.
Very close from the station. The ceilings are really painted. A nice use of an old building. Staff friendly and helpful.
Despite the fact that Booking.com says "no payment is needed", this hotel blocks the cost of your stay on your credit card immediately after booking (no matter how much in advance). I actually paid with another card, but my money is still blocked on the first one - seems that the hotel staff either doen't know how to unblock it or can't do it. So be careful with that.
This is a great place!
No elevator if you have many bags
The people spoke English fluently, were warm, accommodating and happily shared info on bus routes and timetables. Wifi was very efficient and reliable. A very homely feel. Easy access to many tourist attractions.
The breakfast, especially the meats and cheeses, were 'industrial' fair and very disappointing - the worst fair in a two week stay in Italy.
Fresco ceilings Location Staff
Wifi switched off 00:00-07:00 Breakfast was average
The cherubs on the ceiling. Good breakfast. Friendly reception. And of course fhe location.
Great location in the city center next to Palace. The room was with wonderful ceiling with ancient paintings. The personnel was very polite. Very nice breakfast.
Close to train station and walking distance to historic town, plenty of restaurant options.
The bed was short and lumpy mattress
It had everything it should and the staff were friendly and helpful.
Entrance was not as one expects for a hotel, the sign required cleaning some stickers from it. The room was dark - although there was a limit to the natural light the dark decoration did not help to lighten the place.
The staff was friendly a helpfull, location was great, cleanliness was good.
The beds are terribly soft. Breakfast are good but there is no vegetables.
Ceiling murals were magnifique. Good breakfast, location and valueable price.
No elevator. It was a bit cold in a room.
Being close to the centre is excellent. Staff very polite and helpful.
The minibar has not being clean. The quality of the towels was very poor.
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