First of Florence  

Laura, at reception, was amazing. Our airline booking was not confirmed and our connections on a tour of Sicily were jeopardized. She spent hours on the phone and saved our trip. The accommodations exceeded our expectations The room was spotless and well decorated including a modern Pullman kitchen with a welcoming bottle of wine and some basic supplies. The central location was easy walking distance from all of central Florence.

Take an alarm clock if you plan to have a wake up call as there is no receptionist from 8 pm to 8 am. If you plan on arriving late I would contact the Hotel first. The entrance is hard to find too. The Hotel itself is very lovely and I would stay there again. Great kitchen facilities and complimentary food and wine. Very clean and lots of culture!

I didnt like that the receptionist was not available after 8. We wanted a wake up call, like we had in our other hotel but no one was around to make the call. The lady told us it was a residence/hotel not a hotel? This was a little confusing. As our cell phones did not work internationally and there was no alarm clock in the room we were very stressed as to how we were going to wake up. Luckily the receptionist popped in and gave us a cell phone to use and she set the alarm as well as called us. Perhaps alarm clocks should be in the room? I was also concerned because our original plan would have had us arriving after 8 and we would not have been able to register or get into the hotel section. I think it would be nice for information to be forwarded with the receptionist's phone number before people arrived. Other than that everything was lovely and she did try her best to solve the issue

Location. Comfort. Cleanliness.

Extremely poor wifi. Also very slow hotel computer.

Good value for money. The appartment was well stocked with foods and condiments.

Tricky step down between stairs and bathroom

I enjyoed staying at the hotel ,24 Dec to27 Dec. I stayed with my sister,room was large where we can be relax and can open big baggeg. Be prepared,wine,fruits,pasta,souse,bread,and X'mas pantone... So,we can eat them when we want to eat. We visited many place becouse hotel is very convinient for sightseeing .Duom,we can go few miniute on foot.Sant maria novera station,we can go about 10miniute on foot.

we wanted hot bath.

Laura did an excellent job of making us feel at home for the time spent in Florence. We were left welcoming wine, candies, fruit and even pasta and sauce for a meal. The location is very close to the Duomo and Statue of David.

I'm a light sleeper and like many of the cities, there is some noise from motorcycles that can be heard. I did not feel it was excessive.

It likes a residential room, instead of hotel. The hotel is not near railway, but in heart of city nearby dumo. The room inside is new and comfortable. There are lots of things provided like washing machine, micowave, coffee machine, dishes, cups, cooking facilies, food and wine etc. The cooking facilities are new & in good quality. I consider it is the best value for money in my Europe trip.

The Wifi in the room is not stable, but there is a computer with internet assess is provided in lobby.

Perfect location, very family friendly environment, big rooms, well equipped, good, flexible breakfast at the bar opposite the hotel; good value for money.

Very expensive garage. In my opinion, hotel could negotiate better price.

Excellent quality/price ratio in the center of town - very friendly service - quality of rooms.

Watch when looking for the hote by car - you may get seriously lost even with satelite connection. More on the fun-side, there were people discussing loudly in the roads and very loudly the whole night - it seemed to me just like an arranged, open-air theatre...hence, close the windows.

I'm pleased to endorse First of Florence and would highly recommend.

We wanted to be central to everything and we were, but found our room very noisy, even with the windows shut. However, this inconvenience was minor compared to having the amenities of washer/dryer, small kitchen, etc.

16Th century building. Great decoration. Excellent room condition. Mini bar is free. All kitchen equipments, laundry, dishwasher is working. The most attentive staff.

Breakfast is in a restuarant across street and not buffet style.

The location was fantastic, within walking distance of all major attractions, including the hop-on-hop-off bus. The fruit basket, wine, pasta & sauce, crousants, etc. were a lovely welcome. The furniture, decor and cleanliness was very nice. The front office staff was very helpful and pleasant. The restaurant for complimentary breakfast was directly across the street and a bank machine right outside the door!