First Hotel Malpensa    

Flughafenshuttle mit Hauseigenem Bus klappt einwandfrei. Sehr zuvorkommendes Personal.

Sehr ruhig obwohl am Flughafen (ca. 7 Minuten mit dem Mietwagen). Die Mitarbeiter sind super freundlich, sprechen Englisch und teilweise Deutsch. Frühstück ist gut und es gibt zum Flughafen ein Shuttle-Service.

Transfer vom und zum Airport hat hervorragend geklappt. Leckeres Frühstücksbüfett. WLAN im Zimmer.

Gute Lage, Nützlichkeit

Kalte Zimmer im Dezember, aber es hätte Decken

Das Hotel liegt sehr nahe am Airport Mailand Malpensa und bietet einen kostenlosen Bus-shuttle. WLAN ist kostenlos, die Zimmer gut schallisoliert, das Personal super freundlich und hilfsbereit.

Shuttle-Service bei Abholung Wartezeit 35 Minuten nachdem 10-15 Minuten avisiert waren.

sehr gut gelegen

das freundliche Personal die tadellose Organisation mit dem Transfer zum und ab dem Flughafen Malpensa das reichhaltige Frühstücksbuffet

die Einrichtung hatte zum Teil kleine Mängel (rinnender Wasserhahn im Bad)

Ein 2.Transfer zum Flughafen und zurück (wir haben uns Mailand angesehen) für EUR 20.- ist für diese kurze Strecke wirklich unangemessen viel Geld auch für Italienische Verhältnisse.

We had a 6:30 am flight, the hotel has a airport shuttle starting at 4:30 am which worked out perfectly. They even had coffee, tea and rolls at that hour. Staff was great.

Bar attendant said that there was no dinners available but it turned out we could order dinner from the bar menu which was very good. May have been mis-communication.

Perfect location for early departure from Malpensa Airport; great staff--friendly and very helpful; very nice restaurant; the hotel has window screens (no mosquitos).

Nothing.

Great helpful staff who helped us get our stuck travel plug out with the minimum of fuss and then put some tape around it to make it usable again. Everyone was cheerful and made us feel welcome.

No complaints from us. I have already recommended it to 2 other couples.

Friendliness. Even late at night.

Location near airport was perfect for our departure flight back to USA and the service to and from hotel was extremely prompt. The restaurant is so tastefully decorated and the food is excellent. No shopping or nightlife that we could tell near by, but for departure flight for us this hotel was excellent and the staff was so friendly. Everyone spoke very good English too, no problem communicating at all. Great way to spend last night in Italy close to airport to ;prepare departure home to avoid getting stuck in traffic and miss flight lol.

Very convenient stay near the airport.

Everything was ok

Close to airport, but quiet area. Good for early departure or late arrival. Free shuttle bus from and to airport 5 minutes drive. 30 minutes to the center of Milan by Malpensa express.

Poor breakfast

good reception & service. Free shuttle bus to airport

posizione, parcheggio, silenzio, pulizia. cortesia, prezzo

comfortable, smart, staff very friendly and helpful. Great location for the airport and good shuttle service.

Very close to the airport. Free wifi. Good value for the money. Good noise reduction widows.

Could have iron in the room. But I din't ask if they have one available.

We just stopped there for the night as it was near the airport and we had an early flight. The hotel shuttle was on time and very friendly personnel. Pretty hotel.

We arrived early and wanted to see downtown Milan.Far for city commute. You have to take the hotel shuttle to the airport to get the trains to downtown Milan. To return to the hotel you have to get back to airport, call the hotel for the shuttle to pick us up.

Friendly helpful staff, comfortable modern rooms and a very reasonably priced restaurant, with complimentary transfers to and from Malpensa Airport as well as the Maplensa Express into downtown Milan.

Staff at check-in were excellent warm friendly welcome - really good shuttle service - excellent, drivers so friendly and helpful

no bath in room

The bus driver was very helpful and took our bags directly to our room

Had to wait for 20 mins for other guests arriving at a different terminal

Great location Malpensa Airport.

Waiter lied about the food. Then he gave us chicken salad without chicken. When questioned, he said iteas in there. Then he went to the kitchen , returned, and told us they ran out!