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Different locations in Florence City Center (Check-in at Borgo Albizi 14), Florence Historic Center, 50122 Florence, Italy – Show map
Excellent location – rated 9.7/10! (score from 136 reviews)
Rated by guests after their stay at Florence.
|One-Bedroom Apartment with Terrace - Piazza Santa Croce|
|One-Bedroom Apartment - Via Dei Servi 3|
|One Bedroom Apartment - Split Level - Via Verdi 5|
|One-Bedroom Apartment - Split Level - Borgo Albizi 27|
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Shops (on site), Convenience Store (on site), Non-smoking Rooms, Family Rooms, Heating, Air Conditioning
Italian, French, Spanish, English
2:30 PM - 7:30 PM
8:00 AM - 10:00 AM
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Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
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Based on 136 reviews
Value for money
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Excellent apartment located in the heart of Florence. Our apartment was located on the second floor accessed by stairs or a small elevator. Nice size for 4 adults with high ceilings, kitchen, and bath. The duomo, restaurants, and cafes were a 1 minute walk from the apartment and the Ufizzi, Accademia, and Ponte Vecchio, and train station were just a 5 minute walk. Would definitely stay here again.
Spacious accommodation. Friendly and helpful people. Two loos and two showers. Washing machine. Easy to walk to all the sights. Comfortable bed.
The apartment is a bit tired decoratively. Not enough lighting. Very old TV. The electrics need improving. No oven.
The check-in office,parking lot and the apartment are all seperated but with in 5min. away. The lady staff is kind enough. The remodeled 2.5 tier old house is very attractive and you can see the Duomo from the window of house.
very friendly and efficient staff
water pressure was very very low
Fantastic views from the balcony. Brilliant location close to all the sights if the magnificent Florence. Giada, who took us to the apartment have us some great tips of where to go and recommendations for restaurants
The 3 flights of stairs!
This apartment was in the heart of Florence. It was an ample size & very quaint. The staff were very helpful & super available to answer questions.
Noisy at night, which didn't bother us because we are night owls but might be a concern for some. The wooden beams in the bedroom were very low, so bumping your head was a constant possibility.
Superb location with a short walk to all the major attractions such as the Basilica di Santa Maria del Fiore which is virtually around the corner. The apartment itself was lovely and had everything we needed. Special thanks go to Giada who was an absolute star during our stay and even booked advance tickets to the uffizi and Accademia for us which was a major help.
Fantastic location, Could see the Cathedral from the front door. Fully equipped apartment . Good cooking facilities. Supermarket just a couple of hundred yards down the street on your right. Felt perfectly safe. Reception staff friendly.
No outdoor space. Balcony would have been nice. But that's being picky.
The location is wonderful (nice view from the balcony)... The Staff (Giada and Albana) are so kind and helpful (very attention with us).. Nice wifi... No meal (since is an apartment).
For parking is terrible (no street apot and thw closest "parcheggio" is 25,00 euro/day). Before reservation, confirm in each floor you are staying (antique building woth no elevator)
Great location. Staff is very friendly and helpful. Room is very spacious with a big balcony of great view. Big kitchen and dining table with full facility.
This apartment is on 3rd floor without elevator.
Location is the best! everything is so close, walking distance to Palace Vecchio, Duomo, and all other sightseeing. Amazing terrace to have a breakfast! 2 bathrooms is a plus! Good Wi Fi. It is 4th floor without elevator but the staff helped us to lift our luggage.
TVs didn't work for 2 days of our 3 day stay and they couldn't repair them immediately. Not a big deal, but in the agreement that you have to sign before is written that everything is working and in case you break smth you have to pay for repair. Better check everything in advance!
light in the room not good
Fantastic location overlooking piazza Santa Croce in Florence centre. Excellent apartment with good facilities, 1 bedroom plus pull out bed in lounge. Owners are very helpful and friendly offering to book tickets to many of the sights for us. Would recommend.
first is the hospitality of the lady at the reception. . Room quality is really nice. Location is very accessible to all the sight seeing points.. All in all total value for money. Very well recommended for any group off persons
only a slight issue with the air conditioning.. otherwise perfect
The room is big. There is a terrace on the top floor, where we can see the Santa Croce church and its square. It is so beautiful. The room is even better than the picture. The location is wonderful, closing to all major attractions.
The only problem is that it located on the top floor ( 4th floor in US or 3rd floor in Europe). It is ok for us, but may not be suitable for those with heavy luggage.
Excellent location, nice property, reasonable accommodation. Very pleasant reception lady who tried her best to make our stay comfortable.
Air conditioning was not working which was not helpful in pretty hot Florence weather.
Cleanliness Terrace Staff were helpful Incredible location - no more than 20 minute walk to all tourist attractions
Nothing! Everything was perfect
Loved the location of the apartment, behind the Duomo. Has a lift so great access. Clean modern apartment. Pleasant helpful staff. TIP:- The Check In procedure is a long winded affair for a one night stay over... so order a cab for the station to save on the to-and-forth from the office.
I didn't like the checking or checking out procedure. Unnecessary hassle of having to collect the key from the office with all our luggage (lots of stairs) to the office 1st. (virtually walking past apartment on the way from the station). Then walking back to the apartment across town with the key. Its not far but when its hot and you have a few bags, it wasn't ideal. It would be nicer if the staff could meet you at the apartment with an ipad and payment machine & take a picture of the documents. This would be much easier for the guest. When we checked out we had to go back to the office for 11am with key and to leave our bags, but they must be collected before 5.30pm. No bath shower gel, so used hand soap for night but plenty of cleaning products. No iron (or i couldn't see find it). Pillows were a bit Flat. so i stuffed it with clothes. Bed was nice and comfy and AC was nice and strong.
Personnel was extremely kind and helpful. Apartment was spacey and with a lovely terrace. With everything a family with teenagers needs. In walking distance to all attractions of Florence. Extremely good value for money.
Great location right next to the cathedral. There were 3 of us in the one bedroom apartment with sofa bed but there was more than adequate room and plenty of storage. Particularly loved the original wooden ceiling, beautiful!
Close to all istoric places, well equipped, good wi-fi.
Too noisy during the night because of the young neighbours. Apartment administrator forgot to order a taxi as we agreed.
Thank god it was only 2 nights.
Neither of the air conditioners were functioning. Management had to know. Similar units were being torn out and stacked up near building entrance. Noise and light from other apartments didn't allow windows to be open. Literally like a kind of hell. No sleep for both nights. Never use this management company. Doesn't reflect well on booking.com either. Won't use again.
Apartment is very close to all major attractions in Florence, very close to central railway station & just next street to Famous catherdal duomo, excellent location and cosy apartment with all needed amenties which includes washing machine. Staff was very friendly and helpful. Thank you.
The apartment Location Staff
Suggest the owner provides clearer instructions on how to enter the office. It wans't obvious which button to press at the gates. Also, the photo on the website suggests that you get a view of the duomo from the appartment, which is not actuially correct, it's about 5-10 mins away.
The owners went out of their way to help us, even helping carry the luggage up 3 flights of stairs and arranging for taxi service. they were great.