staff is not always on duty
this morning, I need to check out earlier, I mean, at 7 o'clock, but found the reception closed! as they began to work too late, I nearly missed my train!
I got my child with me, yesterday the morning staff agreed that his breakfast can be free, but at night, I was awaken by door knocking, a man said he wanted to talk with me, actually, I was frightened, as I cannot know who he was due to his poor English. later I called the reception to make it sure it was the hotel staff who was talking with me. yes, it was the reception guy for night shift, he was worried about my son' breakfast fee, only FIVE euros, I was told that I still needed to pay for it !
in fact, the breakfast is nothing but breads and limited fruits.
location is good, but everything else is a disaster .
it is near the colosseum and main view sites.