Staff, including an African employee who worked nights were incredibly rude. Waited outside the hotel gates for 5-10 mins at 11pm, waiting for a staff member to let me in. When he eventually arrived, he rudely told me "be patient, I can't be everywhere at once."
Purchased a room with a double bed, but what I got were two single beds together, first night I actually fell through the middle and the next morning when I explained what had happened, I asked for a double bed room if possible. The reply was "Nope. It isn't our problem it's all we have."
Limited breakfast selection. Bread on one of the days was mouldy. No dinner available, and unfortunately, there are not many food places open between 8pm onwards.
There was a very helpful young man who worked during the day.
If you're going to the Mediolanum Forum for a sporting event, a gig or anything. It's a great location, 25 min walk.