Four Points Sheraton Bolzano Bozen    

Contemporary nice design and friendly staff. Rooms were well designed. I really liked my stay.

They need to fully equip the rooms. They did not have a kettle or coffee to make in the room which is now standard in every hotel.

Its was a great place to stay in the city close to train so you can move around easy.

clean, nice and stylish

Music in the hall

20 euro to park! Fire in hotel, not evacuated, strange man loitering outside the rooms, restaurant service atrocious, staff bickering, tv didn't work, air con ineffective, no tea coffee facilities, poor breakfast with square powdered looking scrambled eggs. And 180 euro for the pleasure with no offer of a part refund!

The room was huge and had a nice big TV. The desk got me a reserved parking space below. The front deask was great, frendly and they get things done. All personnel was very herlpfull and nice.

The room needs an fix up. A long list of little things do not work. Lose soap dishes, toilet paper holders, etc. The airco stank and did not provide enough coolness. No wifi in your room! Shower head is oddly placed and almost useless. Windows will open only slightly "for my security" the say. I can sadly not recommend this hotel!

Well done for the team at the reception. They are the face of the hotel and gave me a very good impression. For sure they go an extra mile to make the clients even happier.

The breakfast could be better and for sure the hotel must have internet WiFi.

The rooms are very comfortable with great facilities. I wish we could have stayed a bit longer. Try the wine from the local region - it's excellent. We also liked downtown Bolzano and the Otzi museum.

Very luxurious and the hotel staff was very professional and helpful.

Our room was 82 degrees all night, which made is miserable. The maintenance person tried to fix it but couldn't and they didn't have another room to switch us so we had to make the best of it. The fitness area was very hot also. We could not think about using any equipment because it was too hot in there. Other than a miserable, sweaty night with no sleep, the hotel was very nice.

The indoor rooftop pool is lovely.

The Sheraton is marketing itself as a luxury hotel yet it charges for WiFi, which you can only get in the lobby! Ridiculous.

Very modern acoomnodation, big rooms, very clean.

Located in the industrial zone of the city. For mistake I booked double room price instead of single use price, the guy in the reception ask me if I book this price by mistake but did not offer me any compensation (refund, free breakfast etc.)

Nice, modern and roomy and clean, great breakfast and good value.

It's only 10 min drive to Bolzano city center but still prefer to stay in city center. Would be good base for visiting local hikes though. Parking way too expensive.

Fast alles

Matratze zu weich!

Besonders schön ist der Pool mit der Dachterrasse

Das überzogene Restaurant, die verdreckten Fenster und die unpersönliche Atmosphäre

Essen sehr teuer, eher für Geschäftsreisende. Bei einem vier Sterne Haus hätte ich mir mehr Sauberkeit und ein besseres Auge für Details gewünscht. Checkout um 10 Uhr.

schöne Zimmer. tolles SPA, nettes Hotel ! zu empfehlen

Schwimmbad war geschlossen Info kam erst beim Einchecken, Roomservice dauerte 30 min. elektronischer Schlüssel funktionierte nicht gut

Il personale

Ristoranti chiusi

Das Personal an der Rezeption war sehr kooperativ. Der Saunabereich war auch sehr schön und relaxing.

Personal am Frühstücksbüffet - unmotiviert und unfreundlicher, gelangweilter Gesichtsausdruck - Küchengeruch nach altem Fett (morgens beim Frühstück) - Schwimmbad war wegen Renovierung geschlossen, hatte einem keiner gesagt

Servizio

Posizione

Colazione impeccabile

Ai clienti che hanno prenotato con Booking riservano sempre stanze più piccole e rumorose, inoltre non lasciano toiletries.

la pulizia e il comfort delle camere

ottime camere, bella struttura, tutto piacevole.

Atmosphäre

Frühstück schlechtes Preis-Leistung-Verhältnis! !! Führt zur Abwertung.

hotel ist schön

Bei diesem Preis, sollte ein gutes Internet keine Frage sein. zwar gab es Internet gratis, aber nur gegen kompliziertes Ausfüllen. permanentes ein loggen und elendlangsam. lächerlich. jeder geschäftsman braucht permanent online sein und das soll selbstverständlich sein. wegen dem Zugang verlieren Sie mich als Kunde.

Personalet. rommet, miljøet.