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Newest reviews for Grand Hotel Palatino

  • Bernard
      Australia
    September 1, 2014

    The spacious room The great location

    Our booking said it was a room on the 7th Floor with view of Rome. We got put on the 1st Floor with view of buildings walls because all rooms were booked and view of Rome is not available from the Hotel. However the room on the 1st floor was spacious and great.

    7.9

  • Ashraf
      Egypt
    August 29, 2014

    Location was great with an access to everywhere on walk. Room & bathroom were very tide and clean Loopy seating area was nice. Variety of TV channels

    Staff were tough and not helpful. Wireless internet was very bad Breakfast was soooooo poor

    7.5

  • Hicham
      Australia
    August 25, 2014

    No wifi connection in our room

    7.5

  • Brian
      United Kingdom
    August 22, 2014

    Very helpful staff a good restautrant close to all placers of interest

    8.8

  • Francine
      Israel
    August 19, 2014

    The breakfast lounge was amazing, like in a 5 star restaurant, the rooms were very beautiful, clean with all amenities.

    The coffee was not so good, they did not have a selection of coffee only brewed coffee.

    9.6

  • Athanasios
      Greece
    August 19, 2014

    Central place, easy to visit all places, very close to Coloseum.

    Noise when someone close the door in near room, and old people wake up to early, noise from near rooms, upper side of the room need to be paid.

    7.1

  • Marlize
      South Africa
    August 19, 2014

    Well located. Good Hotel for your money

    Air-con was not to great, but they moved us to a new room were the Air-con was working better

    10

  • John
      Australia
    August 16, 2014

    Within Walking distance to great sites like colosseum and roman forum,city centre and much more.

    8.8

  • Harry
      United Kingdom
    August 12, 2014

    Room mini bar Location was perfect for all locations with great metro link! Breakfast was simple but lovely Room was spotless

    Customer service wasn't great for a 4 star establishment.

    8.8

  • Anonymous
      Russia
    August 12, 2014

    Location

    Everything apart from location

    5

  • Xiaoli
      Singapore
    August 9, 2014

    Great location, near to metro stn and 10 minutes walk from Colosseum & Forum.

    No free internet for a 4 star hotel, quite disappointing. The reception staff could be more helpful.

    6.3

  • Christopher
      United States of America
    August 8, 2014

    we could walk with a stroller from our hotel the Spanish Steps and Trevi fountain and back

    room on the 4th floor was very small but room on the 8th floor was great!

    8.3

  • Helen
      Canada
    August 7, 2014

    Location was good

    Internet fees

    7.5

  • David
      United Kingdom
    August 5, 2014

    The hotel was easy to find although parking is a bit of a hassle the staff kindly found us a carpark. The front desk staff were really helpful. The rooms were comfortable and clean.

    THE RESTAURANT IS APPALLING. I am not sure if we were served left overs from a wedding in the building but the food was terrible. The veal had no flavour and was coated in the same sauce as the fish starter, the potatoes I am sure were re heated from the day before, the lamb cutlets were very over cooked. I am not sure where the waiter did his training but he was rather pretentious or may be it was down to the fact that he tasted our wine before serving it to us???? Didn't risk breakfast so can't comment.

    9.6

  • Amal
      United Arab Emirates
    August 4, 2014

    The location was excellent. The hotel was close to major attractions (5-20 minutes walk from most attractions except the Vatican). Also it was surrounded by restaurants and small shops to by water or other supplies.

    The staff were unhelpful bordering on rude. The rooms were dusty and not cleaned very well. The shower was badly designed and water leaked everywhere. Breakfast was quite poor. Touristic advice given by the staff was often wrong. The worst thing was the air condition would get centrally switched off,in august, from midnight to 6am and then from 11am to around 2pm!!!

    5

  • Anonymous
      Saudi Arabia
    August 2, 2014

    Just the location The breakfast good

    The rooms small The treatment of the receptionist (the leady one) not good The rooms not clean There are no facilities up to level of 4 stars available in the rooms The wifi not free????

    5

  • Keith
      United Kingdom
    July 31, 2014

    Location just a few minutes from Colosseum & Forum. We had a room at back which was very quiet.

    7.9

  • Qi
      China
    July 30, 2014

    location and breakfast

    no free wifi,bed not very comfortable.

    7.5

  • James
      United States of America
    July 30, 2014

    Restaurants, stores, atmosphere, breakfast.

    No complaints.

    10

  • Anonymous
      Italy
    July 29, 2014

    All ok

    Just one negative remark for the croissants at breakfast. They are quite rubbery

    8.8

  • Josie
      Canada
    July 29, 2014

    The hotel was elegant looking when you entered. Also each level of floors looked elegant and clean. The location was good, we walked to everything.

    The room was not like the picture but was just as good. The air conditioning gave out a smelly odour. Smelt like sewage. We opened our window which helped with the smell. Also we lowered our air which helped as well.

    7.5

  • Lorenzo
      Canada
    July 27, 2014

    Enjoyed our 2 night stay,

    None

    8.8

  • Mark
      United States of America
    July 27, 2014

    Great location, staff and amenities!

    10

  • Frank
      Australia
    July 27, 2014

    Location was very good, Good size room and Breakfast was fantastic.

    Service at the front counter could have been more helpful..

    7.1

  • Linda
      Australia
    July 24, 2014

    Hotel room was nice.

    The staff were not very friendly or helpful. There was a mistake made with our booking and two rooms were booked instead of one and they made us pay for both. Not very accommodating and not very nice.

    5.8

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