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Recently booked in Florence
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Hotel GenesioVia XXVII Aprile 9, San Lorenzo, 50129 Florence (Show map) Review score 6.8 Score from 128 reviewsHotel Genesio is located behind Piazza Dell'Indipendenza, 440 yards from Firenze Santa Maria Novella Train Station. All rooms offer a private bathroom and air conditioning, and breakfast is buffet style. There is Wi-Fi access in the Genesios' lobby, and the staff can book tours of Florence and make museum reservations. The Cathedral is a 15-minute walk away. Rooms at the Genesio Hotel also feature a telephone and a safe. A hairdryer and ironing facilities are available upon request. Hotel Rooms: 15
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Total Hotel Score:6.8
Based on 128 reviews Guest reviews are written by our customers after their stay at Hotel Genesio. |
Score breakdown
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Score filter |
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Lai
Mature couple
Kowloon,
Hong Kong
June 20, 2011
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The room price is comparatively low during the fashion festival 2011. Room size and hotel location is fine. Very old decorated and lack of maintenance. Pictures on the website should have been taken many years ago. No lift and dark stairs. The toilet floor will become flooding and wet after bath. No choice breakfast and even no toast. Soundproofing is bad.
2 out of 2 people found this review helpful, did you?
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3.8 |
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Anonymous
Mature couple
Singapore
July 21, 2011
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Nothing. Will never step into this hotel ever again. Hotel is run down. Should be classified under hostel instead of hotel. It's not worth paying for. There is a lift only for private use and we have to carry our luggage to the 3rd floor where the hotel is. Toilet is in such a horrible condition that my wife didn't take a shower despite the hot weather. There is a grumpy old man at the reception counter who refused to let my daughter into my room when she came to visit us. The door to the entrance of hotel is always locked and each time we pressed the bell, he grumbled. Supposed to stay for 2 nights but decided to leave after the first night. Will never step into this hotel ever again.
1 out of 1 people found this review helpful, did you?
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2.5 |
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Olga
Group of friends
Moscow,
Russia
January 6, 2011
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it was very cold in room and servis it's bad
1 out of 1 people found this review helpful, did you?
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2.5 |
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Ngan
Solo traveler
hong kong,
Hong Kong
December 15, 2010
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staff are kind and provide good and helpful information on sight seeing I think the bed sheet can at least change more frequent
1 out of 1 people found this review helpful, did you?
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6.7 |
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Wency
Group of friends
Sheffield,
United Kingdom
February 6, 2012
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cheap, nice breakfast, comfortable bad, room is warm in the winter.
Did you find this review helpful?
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10 |
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Anonymous
Young couple
France
February 5, 2012
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Heating is working after 21.00. Even it is snowy. Also breakfeast wasn't good.
Did you find this review helpful?
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5.5 |
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Monique
Solo traveler
London,
United Kingdom
January 26, 2012
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I like the fact it was central and near transport ie Bus terminal, train terminal.Also close to the city site and shops
Did you find this review helpful?
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7.9 |
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Nina
Solo traveler
Ljubljana,
Slovenia
January 19, 2012
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the breakfast was quite good... it means there weren't just the bread&jam, but as well pate', cheese,... The matress in the room 11 is horrible! Too soft, with the hole and you could feel the wires! The cleaning service is poor as well.
Did you find this review helpful?
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5.8 |
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Anonymous
Young couple
Canada
December 24, 2011
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Great friendly staff ! Worst bed I've ever slept on my entire 6 week Europe trip ! The rooms walls are paper thin and can hear everything on the street ....
Did you find this review helpful?
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5.8 |
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Anonymous
Group of friends
Greece
October 23, 2011
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I found tragic the fact that we didn't have hot water in order to take a bath and the heat wasn't on although the weather was very cold during the period of my stay.
Did you find this review helpful?
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3.8 |
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Elmarie
Solo traveler
west leederville,
Australia
October 17, 2011
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Lovely staff, very central and clean. I got a really good price through my travel agency. I would have enjoyed tea/coffee facilities and access to some ice. The lack of an elevator was also a problem since most of your guests would have luggage.
Did you find this review helpful?
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6.3 |
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Andreea
Group of friends
Bucharest,
Romania
October 9, 2011
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The location is great. It is close to Santa Maria Novella train station (10 minutes walk) and also to the Dom (10-15 minutes walk). The neighborhood is nice - you are safe at late hours, though is a little bit noisy. The hotel is clean and staff is very nice. Fair value for money.
Did you find this review helpful?
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7.9 |
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Anonymous
Solo traveler
Belgium
July 25, 2011
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Very near the train station and very near the centre and still at a low price! Staff are very friendly and available 24h/24. The cleaning lady was also very friendly. Got a map that was very useful. The room is kept very clean. The air conditioning works fast. There is even a mosquito repellent device, which luckily I did not need. Breakfast was nice too. All 15 rooms are on the same floor and the access to the floor is guarded always, such that you can leave your stuff in your room confident that it will not disappear...
Did you find this review helpful?
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8.8 |
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Suvi
Group of friends
Tampere,
Finland
July 16, 2011
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I loooooved the staff! The boy at the reception was really amazingly helpful and nice. The location of the place is really good, walking distance from everything. The rooms were very simple but clean and towels were changed daily. The hotel did not have a lift so dragging the luggage up the stairs was not fun. One night I woke up because the man at the reception (probably the owner) was yelling on the phone in the middle of the night - my parents woke up because another guest was screaming through the night. So the walls are probably paper thin... Be sure to bring ear plugs, just in case. Also, no hair dryer. The breakfast was very modest.
Did you find this review helpful?
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7.5 |
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Igors
Young couple
RIGA,
Latvia
July 9, 2011
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Very uncomfortable bed or mattress, once slept there, back pain for 3 days. At night it is impossible to sleep - on the street permanently very noisy, even with closed window. Air Conditioning terrible, I think it does not work good - at night it is very noise in the room.
Did you find this review helpful?
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4.6 |
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Hila
Young couple
modi'in,
Israel
July 1, 2011
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the location and the receptionist guys was very useful i didn't like the bathroom it was too small. the shower was on top of the toilet. but it's not too bad if you are not expecting for luxury.
Did you find this review helpful?
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7.1 |
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Irina
Family with young children
Moscow,
Russia
June 3, 2011
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Staff, location Very small room!!
Did you find this review helpful?
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7.5 |
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Anonymous
Group of friends
United Kingdom
February 1, 2011
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The staffs were great! Helpful and very friendly!! Good breaksfast too! Maybe the fact that there's no lift for customer but it's ok because it's only on the second floor!
Did you find this review helpful?
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9.6 |
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Dina
Solo traveler
cairo,
Egypt
January 6, 2011
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i dint like that the internet wasnt for free, i had to buy cards to use the internet
Did you find this review helpful?
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7.5 |
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Wenting
Solo traveler
Shanghai,
China
December 28, 2010
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Clean Nowadays internet is a must. This hotel has no free wifi. Paid 7 eur for 2hrs. I think it's a bit high.
Did you find this review helpful?
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7.9 |
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Tomoko
Solo traveler
Vaasa,
Finland
December 22, 2010
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The location was perfect, so close to the train station and other sites. Also, I got a plenty of information by friendly staffs. Liked the cleaning lady so much every time since she smiled and greeted cheerfully and she made my day started with happy and warm feeling. The heater in the room only worked some hours at night, and it was cold. So I had to pull out extra blankets to spread on my bed.
Did you find this review helpful?
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8.8 |
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Anonymous
Group of friends
United Kingdom
July 1, 2011
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The staff are very nice and help us a lot
0 out of 1 people found this review helpful, did you?
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8.8 |
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Anonymous
Group of friends
Argentina
November 11, 2011
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Lo mejor del hotel es la ubicación. La habitación olía mal y la limpieza era deficiente
1 out of 1 people found this review helpful, did you?
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5.8 |
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Ana
Solo traveler
distrito federal,
Mexico
September 24, 2011
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Ubicacion personal muy amable limpio seguro mujer sola y justo relacion calidad precio
1 out of 1 people found this review helpful, did you?
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8.8 |
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Yanmei
Solo traveler
macerata,
Italy
December 27, 2010
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il cameriere è stato molto gentile,c'era un cane carinismo!!! non ci erano i pantofole
1 out of 1 people found this review helpful, did you?
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7.9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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