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Piazza Strozzi 11/r, Florence Historic Center, 50123 Florence, Italy – Show map
Excellent location – rated 9.7/10! (score from 176 reviews)
Rated by guests after their stay at Golden Tower Hotel & Spa.
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1433 properties in Florence
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174 verified reviews
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Golden Tower Hotel & Spa's staff speaks: Japanese, Italian, French, Spanish, English
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Sauna, Spa, Massage, Hot Tub, Turkish/Steam Bath
Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 28 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Japanese, Italian, French, Spanish, English
San Lorenzo (875yrd)
Gilli (109yrd) Oeon Bistrot (55yrd) Paszkowski (109yrd)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 176 reviews
Value for money
Show reviews from:
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A 5-star hotel in an 18th-century building, Relais Santa Croce is one of the most luxurious, stylish and elegant properties in the historic center of Florence.
Score from 109 reviews Excellent
The hotel is located in an area that is very easy to reach different tourist points and shops. The staff is very nice and helpful.
steam n sauna ok
jacuzz water temp is not hot
Outstanding mark to Ms. Francesca at the reception who made us feel important and wanted in her most friendly way. Thank you Francesca!!!
Rooms are a bit small.
The breakfast is plenty and of high quality. Very quiet hotel, idealy located for shopping and museums visits. Last but not least, the staff is always happy to help you.
Don't forget to request your car in advance, otherwise, you might be waiting for 20 minutes.
The location is the best. High end finishing in the rooms. Staff is very kind.
Breakfast is average. Not much bread choice, or fruits. Room is very small, bed size is small too.
very good staff
difficult to get there
Driving through central Florence is a challenge, but the friendly receptionist took the time to talk us to the hotel, turn by turn, upon arrival we were greeted and made to feel welcome and at home. Friendly capable staff!
the SPA could have been open longer hours, afterall, this is one of the attractions of the hotel. however, It was Christmas..
Rooms lovely, pool/spa excellent. Location good!
Couldn't get the spa treatments as they were to busy. No power points in the room.
Excellent location, tasty breakfast
Perfect location, with the high fashion shopping, restaurants, and points of interest at your doorstep. Excellent, helpful staff, bountiful and delicious breakfast, great wifi. Great choice!
The location is great and not too noisy despite a music show going on 100m away. The bathroom is luxurous. The staff are obliging and valet parking is extremley helpful.
The reception areas are tacky. The bedroom is just comfortable enough, but definitely not 5 star. Breakfast is, at best, 3 star quality. The Spa experience is amateur - Eur120 Thai stretch massage should provide suitable clothes (who travels with such clothes).
Staff is very helpful and friendly Great Rooms and atmosphere
Service was just amazing. Loved our visit and would recommend despite the bed.
Bed needs to have a big feather duvet and pillows.
Great location, nice staff, excellent breakfast and perfect location. We were upgraded to a beautiful room and had a wonderful time
nothing as long as you get a fair price as the hotel is still a small building without any views
Everything about the hotel was amazing. its warmth and helpful staff made our stay enjoyable.
Nothing worth mentioning.
We came to celebrate our engagement and were scouting locations in Florence to get married next summer. To our surprise we got an upgrade and a bottle of prosecco sent to the room from the hotel. It was such a lovely surprise that it made our trip even more special. The staff is some of the friendliest I have ever encountered in all the years I have visited Italy. They have been accommodating and helpful throughout our stay, even allowing us to stay in the upgraded room for an extra night as we extended our trip. The hotel is centrally located in a discrete and quiet road. Finally, the breakfast was decent (again lovely staff).
Location was perfect
Great extras, breakfast and happy hour. Very clean and modern.
Location was perfect. Lovely clean room with ample toilettries and good choice for breakfast.
Lift not working for last 3 days. Would have preferred two chairs on the balcony, instead of the one sunlounger.
Lovely breakfast Good spa pool, sauna and steam room
Amaizing room, excellent staff, very good breakfast, central location ... we will come back!
This is one of the best boutique hotels I've seen in my life. Excellent location and nicely decorated. Hotel staff are very helpful, they helped me to get to the nearest hospital in the middle of the night.
It is a bit expensive
Excellent location in the centre of Florence. Good breakfast.
Very small rooms. Constant problems with wifi. Expensive, but of course Florence is not cheap city
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